Escalation Support Management

hace 1 semana

Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

Escalation Support Management

This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.

Our new innovative IT services organization is HPE Pointnext. We have the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation.

Defines high-impact, long-term supply chain architecture strategies at the global, regional and operational level. Establishes and manages cross-functional, cross-regional teams to design and implement end-to-end supply chain capabilities, network design and architecture strategies. Manages strategic supply chain models which translate physical and financial flows into business processes, implementing product and services supply chains into the company's business systems. Identifies, recommends, and implements opportunities for improvement across the supply chain. Partners with management and the extended organization to identify operational inefficiencies and new business opportunities. Develops recommendations based on benchmarking, financial results and statistical data. Communicates strategic direction to the organization.

**_ How you'll make your mark:_**
- Review data and identifies issues or conclusions to report to more senior individual contributors.
- Contribute to a project or cross-functional team as a member with peer reviewing role.
- Support senior team members by performing ground work analysis used to create strategic supply chain solutions.
- Review performance metrics on a regular basis, identifying opportunities for improvement.

**_ About you:_**
- ** First level university degree or equivalent experience.**:

- ** Typically 2-4 **years of experience in a supply chain function, parts orders or inventories.****:

- **Intermediate English Level.**:

- Strong analytical skills.
- Demonstrated knowledge of Excel, PowerPoint, Word, and Access.
- Experience and Knowledge in SAP and SFDC
- Ability to work on a team and collaborate across business units.
- Developing business acumen, including understanding of the company's overall business model.

Join us and make your mark

costarica

LI-Hybrid

We offer:

- A competitive salary and extensive social benefits
- Diverse and dynamic work environment
- Work-life balance and support for career development
- An amazing life inside the element Want to know more about it?

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

Hewlett Packard Enterprise Values:
Partnership first: We believe in the power of collaboration - building long term relationships with our customers, our partners and each other

Bias for action: We never sit still - we take advantage of every opportunity

Innovators at heart: We are driven to innovate - creating both practical and breakthrough advancements

HPE is an EOE / Female / Minority / Individual with Disabilities /

At HPE our goal is to provide equal opportunities, work-life balance, and constantly evolving career opportunities.

If you are looking for challenges in a pleasant and international work environment, then we definitely want to hear from you.

Then let’s stay connected

**Job**:
Supply Chain & Operations
**Job Level**:
Intermediate

**Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.**

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

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