IT Sr. Business Functional Analyst

hace 3 semanas

San Antonio, Costa Rica Stryker A tiempo completo

**Why join Stryker?**:
Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific.

**Who we Want**:

- ** Dedicated achievers.** People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
- ** Analytical problem solvers.** People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.
- ** Goal-oriented**:Keeping the customer and requirements squarely in focus, people who deliver safe and robust solutions.
- ** Detail-oriented process** **improvers.** Critical thinkers who naturally see opportunities to develop and optimize work processes - finding ways to simplify, standardize and automate.
- ** Leader.** **Provide overall management and leadership to the team

The Senior Business Analyst partners with stakeholders and technical teams to solicit and document process flows, features, requirements, and user stories as part of projects and enhancements and ensures quality delivery of those requirements through other IT partners including third party. He/she is responsible for building strong collaborative relationships with the Corporate Affairs and Digital Marketing teams with a specific focus on marketing automation activities.

**What you will do**:

- Build and maintain strong relationship with stakeholders
- Responsible for soliciting and documenting features, functional requirements, and user stories as part of projects and enhancements, and ensuring quality delivery through other IT partners including third party
- Document test cases and perform or manage End to End or User Acceptance Testing in partnership with testing Center of Excellence as applicable
- Effectively leverage collaboration and planning tools such as Azure DevOps (ADO) for documentation of requirements and test cases
- Partner with stakeholders and technical teams to drive consensus on the best solution to business problems and the delivery of new solutions and enhancements
- Define tangible, functional use cases that align desired technology output to objectives
- Recommend business process and system changes to improve efficiency and business outcomes
- Ensure clear communication between stakeholders and IT delivery or support teams
- Manage minor and major enhancement initiatives launching key capabilities to the platform in a governed fashion
- Expected to effectively collaborate in a global team environment

**What you need**:

- Bachelor’s degree required
- Bachelor's in business administration, Management of Information Systems (MIS), or Computer Information Systems (CIS or CS) preferred

**Qualifications & experience**:

- Minimum of 2 years of professional experience is required
- Experience with process mapping and/or documenting complex processes and presenting them in a clear and understandable format is required
- Ability to understand, evaluate and recommend changes to business processes is required
- Knowledge of System Development Lifecycle Methodologies (SDLC) and Agile Development methodologies is preferred

**Physical & mental requirements**:

- Demonstrated strong English communication and relationship skills
- Demonstrated critical thinking and problem-solving skills
- Demonstrated curiosity and growth mindset
- Demonstrated ability to partner with business representatives at all levels to identify needs, define and document requirements, and drive solutions
- Experience in identifying opportunities for process optimization, process redesign, or development of new process/policies
- Demonstrated ability to explain complex technical concepts to a non-technical audience
- Demonstrated ability to document user, process, and functional specifications
- Demonstrated ability to work in a global team environment

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