IT Sr. Business Functional Analyst

hace 3 meses

San Antonio, Costa Rica Stryker A tiempo completo

**Why join Stryker?**:
Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific.

**Know someone at Stryker?**:
**Who we Want**:

- ** Dedicated achievers.** People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
- ** Analytical problem solvers.** **People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.
- ** Goal-oriented**:Keeping the customer and requirements squarely in focus, people who deliver safe and robust solutions.
- ** Detail-oriented process improvers.** Critical thinkers who naturally see opportunities to develop and optimize work processes - finding ways to simplify, standardize and automate.

**Job description**

**What you will do**:

- Build and maintain strong relationship with stakeholders
- Responsible for soliciting and documenting features, functional requirements and user stories and ensuring quality delivery through other IT partners including third parties
- Document test cases and perform or manage user acceptance testing in partnership with testing center of excellence as applicable
- Effectively leverage collaboration and planning tools such as Azure DevOps (ADO) for documentation of requirements and test cases
- Partner with testing center of excellence to ensure regression test scripts remain updated and are run on a regular basis to ensure platform continuity
- Partner with stakeholders and technical teams to drive consensus on the best solution to business problems and the delivery of new solutions and enhancements
- Define tangible, functional use cases that align desired technology output to both Marketing Operations and commercial business objectives
- Recommend business process and system changes to improve efficiency and business outcomes
- Manage minor and major enhancement initiatives launching key capabilities to the platform in a governed fashion
- Ensure clear communication between stakeholders and IT development and support teams
- Expected to effectively collaborate in a global team environment

**What you need**:

- Bachelor’s degree required
- Bachelor’s in Business Administration, Management of Information Systems (MS), or Computer Information Systems (CS or CIS) preferred

**Qualifications & experience**:

- Minimum of 2+ years of professional experience is required
- Experience with process mapping and/or documenting complex processes and presenting them in a clear and understandable format is required
- Ability to understand, evaluate and recommend changes to business processes is required
- Knowledge of System Development Lifecycle Methodologies (SDLC) and Agile Development methodologies is preferred

**Physical & mental requirements**:

- Demonstrated strong communication and relationship skills
- Demonstrated curiosity and growth mindset
- Excellent English language proficiency
- Demonstrated critical thinking and problem-solving skills
- Demonstrated ability to partner with stakeholders at all levels to identify needs, define and document requirements, and drive solutions
- Experience in identifying opportunities for process optimization, process redesign, or development of new process/policies
- Demonstrated ability to explain complex technical concepts to a non-technical audience
- Demonstrated ability to document user, process, and functional specifications
- Demonstrated ability to work in a global team environment

**About Stryker

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