Site Manager
hace 2 semanas
Overview:
We’re seeking an experienced Site Manager to oversee and monitor our sites’ performance in collaboration with the County Manager and Business Line Leaders. You’ll be responsible for building and motivating teams as well as ensuring that they have the needed facilities and support to deliver exceptional customer service experiences.
This is an exciting and challenging opportunity to be part of a growing global tech enterprise and drive our continued success by managing our global site locations.
**Driving exceptional outcomes with purpose-built solutions.
Tek Experts is a tech services and support company focused on delivering specialized and unique solutions for clients. We’re problem solvers, engagers, and creative thinkers who always strive to help our customers succeed.
Our agile, relationship-based support helps the largest, most innovative enterprises thrive. If you crave problem-solving, finding improvement in process, learning, and working within a diverse global team, you're the fit we're looking for. Join our global team of experts and grow your IT career with us.
**Responsibilities**:
- Ensure alignment and collaboration between Operations and Business Enablement leaders
- Plan and prioritize staffing, organizational, and client requirements
- Create, implement, and maintain business processes
- Manage headcount numbers and work with the Global Managers to update the quotas/targets and right-sizing of teams
- Analyze reports and create action items to achieve operational and strategic objectives
- Attend regular operational and business review meetings to diagnose areas for improvement
- Proactively propose improvement plans where gaps are noticed, at an operational and business level
- Manage performance and engage in people development
- Define culture and engagement actions and oversee onboarding and training processes at the site level
- Manage the site budget and meet financial targets
Qualifications:
- Bachelor’s degree or equivalent work experience is required, MBA is desirable
- 10+ years of experience in management, including leading a team of 400+ people, and 3+ years leading a team within a global operation
- Strong organizational, planning, and management skills, including critical thinking and making data-driven decisions
- Excellent soft skills, including conflict resolution, influence, and negotiation
- Experience working in a fast-paced high-tech environment at a senior level, as well as the ability to work under pressure
- Leadership skills with a focus on customers, inspiring change, and developing people
- General knowledge of social, political, economics, finance, labor laws, and regulations
- Previous success motivating and engaging teams to deliver high customer satisfaction within defined cost budgets - performance management, staffing, management proficiency, coordination, coaching, and recognition
- Experience in managing operations business and the ability to build, develop, and manage strong, trusting client relations
- Experience working for an IT Support organization is highly desirable
- Professional fluency in English, both written and spoken, is essential
-
Site Reliability Engineer
hace 2 semanas
San Pedro, Costa Rica CRG Solutions A tiempo completoReporting to the Director of Solutions Engineering, the Site Reliability Engineer provides technical and process guidance specific to a business unit. Key areas of impact this role provides are in depth knowledge of the engineering environments within the specific business unit and providing automated, stable, and Automation Solutions Engineering, CI/CD...
-
Site Training Manager
hace 1 semana
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo5 years minimum successful experience as a people manager, or team lead - Skilled in assessing, teaching and coaching training skills with at least 5 years training delivery experience - High level of adaptability, flexibility and effectiveness in handling multiple priorities simultaneously - Exceptional communication skills: must be a poised, confident and...
-
Site Training Manager
hace 4 semanas
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo5 years minimum successful experience as a people manager, or team lead- Skilled in assessing, teaching and coaching training skills with at least 5 years training delivery experience- High level of adaptability, flexibility and effectiveness in handling multiple priorities simultaneously- Exceptional communication skills: must be a poised, confident and...
-
Site Training Manager, Sps
hace 3 semanas
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo5 years minimum successful experience as a people manager, or team lead - Skilled in assessing, teaching and coaching training skills with at least 5 years training delivery experience - High level of adaptability, flexibility and effectiveness in handling multiple priorities simultaneously - Exceptional communication skills: must be a poised, confident and...
-
Site Accounting Manager
hace 1 semana
San Pedro, Costa Rica Tek Experts A tiempo completoOverview: Tek Experts is seeking a highly motivated and experienced Country Financial Manager CR to join our Global Finance team. In this role, you will oversee and manage the accounting team in Costa Rica, ensuring timely completion of financial tasks and adherence to company and local regulatory requirements. **Driving exceptional outcomes with...
-
Site Training Manager, Sps
hace 2 semanas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo5 years minimum successful experience as a people manager, or team lead- Skilled in assessing, teaching and coaching training skills with at least 5 years training delivery experience- High level of adaptability, flexibility and effectiveness in handling multiple priorities simultaneously- Exceptional communication skills: must be a poised, confident and...
-
On-Site Office Manager
hace 3 semanas
San José, San José, Costa Rica Moody'S Investors Service A tiempo completoBased out of Heredia, Costa Rica, Moody's Americas Support Center is a strategic office to our Corporate and business-specific operations across the Americas, including our headquarters.We are looking for an **on-site office manager **who will contribute to keep our Costa Rican operation running without any inconveniences.By partnering with our local...
-
On-site Office Manager
hace 3 semanas
San José, Costa Rica Moody's Investors Service A tiempo completoBased out of Heredia, Costa Rica, Moody’s Americas Support Center is a strategic office to our Corporate and business-specific operations across the Americas, including our headquarters. We are looking for an **on-site office manager **who will contribute to keep our Costa Rican operation running without any inconveniences. By partnering with our local...
-
On-site Office Manager
hace 3 semanas
San José, Costa Rica ZM Financial Systems A tiempo completoImagine what we can INSPIRE with you Moody’s empowers people to make better decisions and achieve brighter futures. This is what motivates us to bring out the best in our products and our people. Join us. Forward Together.- - Moody’s Investors Service is among the world’s most respected and widely utilized sources for credit ratings and research. Our...
-
On-site Office Manager
hace 3 semanas
San José, Costa Rica Moody's Corporation A tiempo completo**What Moody's Corporation Has to Offer**: Moody's is an essential component of the global capital markets, providing credit ratings, research, tools and analysis that contribute to transparent and integrated financial markets. Moody's supports independent thought and promotes a work environment that values and maximizes the contributions of all employees....
-
On-Site Office Manager
hace 3 semanas
San José, San José, Costa Rica Zm Financial Systems A tiempo completoImagine what we can INSPIRE with youMoody's empowers people to make better decisions and achieve brighter futures.This is what motivates us to bring out the best in our products and our people.Join us.Forward Together.-- Moody's Investors Service is among the world's most respected and widely utilized sources for credit ratings and research.Our opinions and...
-
Pm, Site Expansions
hace 3 semanas
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoBachelor’s degree in a related field - Minimum 3 years of experience leading process improvements in a complex environment - Experience balancing multiple stakeholders at all levels - Experience partnering with stakeholders and peers cross-functionally - Demonstrated experience and proficiency in effective written and verbal communication, including...
-
Operations Manager
hace 1 semana
San Pedro, Costa Rica Tek Experts A tiempo completoOverview: We’re in search of an Operations Manager to hold a strategic role in our company, overseeing the distribution of resources throughout Tek Experts. This role is accountable for monitoring and achieving all performance targets and ensuring we strategically meet all SLAs agreed upon with our clients in a global way. You will coach and develop team...
-
Site Operations Manager
hace 1 día
San José, San José, Costa Rica Johnson Controls A tiempo completoJob OverviewWe are seeking a skilled and experienced Field Project Manager to join our team at Johnson Controls. This is a key role that requires strong leadership and management skills, with a focus on ensuring the successful delivery of installation projects.About the RoleThe Field Project Manager will be responsible for managing and coordinating the work...
-
Customer Service Account Manager
hace 4 semanas
San Pedro, Costa Rica SYKES Costa Rica A tiempo completo**Objective**: To plan, develop, coordinate, and direct the service for one or more client accounts by managing the activities of one or more customer support Supervisors, Team Managers, and Representatives, while aggressively pursuing opportunities for account, site, and/or corporate business growth; therefore, maximizing the use of company resources and...
-
Fab Construction Program Manager
hace 1 semana
San José, San José, Costa Rica Intel A tiempo completoJoin our Intel Fab Construction Enterprise (FCE) in building the world's largest semiconductor manufacturing factories across the globe.The future is what we build.Our enterprise manages a portfolio of capital projects on-site with a large contractor workforce that encompasses outsourced general contractors, A/E firms, and key trade companies in the...
-
Logistics Operation Manager
hace 4 semanas
San José, San José, Costa Rica Intel A tiempo completoIn this role, you will be part of Assembly Test Manufacturing Logistics (ATML) Transportation Operation (TO) with primary focus to support Costa Rica site as the Transportation Commodity Manager.You will be accountable to manage Transportation Operations primarily for Costa Rica/US region and across ATML sites by leveraging suppliers in meeting all required...
-
Site Accounting Manager
hace 4 semanas
San José, Costa Rica Tek Experts A tiempo completoOverview:Tek Experts is seeking a highly motivated and experienced Country Financial Manager CR to join our Global Finance team.In this role, you will oversee and manage the accounting team in Costa Rica, ensuring timely completion of financial tasks and adherence to company and local regulatory requirements.**Driving exceptional outcomes with purpose-built...
-
Construction Program Manager
hace 2 semanas
San José, Costa Rica Intel A tiempo completoAs a key member of the Project Execution Team, the Construction Program Manager may be an individual contributor, or a manager based on scope size. A key to this role will be close engagement with customers, stakeholders, and partners as well as leadership of the site project execution team. They will be responsible for managing a portfolio of programs that...
-
Senior Property Manager
hace 20 horas
San José, San José, Costa Rica Carlson Wagonlit Travel A tiempo completo**The Role**We are looking for a seasoned Real Estate and Facilities Manager to join our team in Latin America. As a key member of our operations team, you will be responsible for overseeing the execution of company local real estate strategy, processes, and initiatives related to facilities management and site services in CWT Costa Rica.In this role, you...