Regional SQL Specialist

hace 5 meses

San Rafael, Costa Rica Uber A tiempo completo

**About the Role**

We are seeking a highly motivated and detail-oriented individual to join our Custom Risk Investigations (CRI) team. The Regional Operations Coordinator will work under the Payments, Risk & Identity LatAm Ops team which is responsible for monitoring, analyzing data, conducting root cause investigations, and suggesting proactive measures to mitigate fraud trends to protect our company, customers, and business partners from financial losses while ensuring a safe and secure marketplace for all. **#BuildWithHeart**

This data-driven role calls for an individual who is able to focus on the details but also has the big picture in mind **#SeetheForestandtheTrees. **We are driven by a desire to achieve industry-leading cost efficiency while delivering output of the highest quality.

**What you'll Do**:

- Analytics - Analysis of databases using SQL to review earner (partners), spender (users), and merchants metrics to properly detect fraud and ensure high-quality experiences in the Uber ecosystem. The position may be required to build and maintain basic to intermediate level reports and dashboards.
- Actionable Insights - The main deliverable will be to generate insights with the aim to reduce Financial Fraud, Chargebacks, Cash Arrears, Refunds and Appeasements, Promo Abuse, Unsettled Transactions, etc. We value the ability to think critically and suggest appropriate action based on the available evidence.
- Root cause Investigations - You will be an enthusiast in understanding how the fraudsters exploited loopholes and explore or provide advice on solutions from products or operations.
- Team Player - We expect you to be proactive and resourceful in your day-to-day activities as well as having the ability to work independently and as part of a team, collaborating with colleagues and other teams. A self-starter attitude is a must

**Basic Qualifications**
- Expert in writing SQL queries for large data interpretation and the ability to derive insights from it.
- Technical experience in working with spreadsheets, SQL interfaces, and graph and pivot table creation. (Experience with managing and creating dashboards is a plus).
- Proficiency to clearly communicate verbally and written in English.
- Experience in creating and optimizing manual review queues is a plus, but not required

**Preferred Qualifications**
- Problem-solving - Being able to solve medium-complexity problems by using logic, common sense and data. Identifying the root cause of a problem as opposed to focusing on the symptoms.
- 1-3 years of high performing work experience in Risk, Fraud, Safety, Banking, Online Retailers, Fintech. Being a fraud enthusiast is a must.
- Ability to take initiative in a constantly-changing work environment while maintaining flexibility and a collaborative attitude.
- Quantitative data analysis, deep actionable insights, and analysis experience.
- Capacity of understanding financial fraud metrics and their implications and effects on Financial reporting.
- Phyton Knowledge

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