People Services Specialist

hace 7 meses


San José, Costa Rica Travelopia A tiempo completo

**People Services Specialist**:
**Company Overview**:
Travelopia is headquartered in the UK and is one of the world’s leading specialist travel groups providing customers with unique travel experiences. This includes adventure travel, safaris, private jet, and polar expeditions, tailor-made luxury holidays, yacht, and riverboat charter holidays, educational and sporting-based school trips, corporate hospitality, and sporting event fan travel.

**The role**:
**What you’ll be doing**:

- Creating job offer letters, contracts, and other paperwork and process handling to ensure a professional and successful onboarding of new employees.
- Support all administrative tasks such as data audits to ensure compliant and accurate processing of employee information in the Global HR system.
- Processing leavers and employee life cycle changes in a timely manner, including issuing the relevant paperwork.
- Assist new employees and line managers with first-line queries regarding their new role within the business and set up and audit electronic personnel files.
- Working closely with the local payroll and reward teams to ensure all new starters, changes, and leavers are processed accurately and timely.
- Referencing new employees and providing written references for ex-employees per country requirements.
- Support the People Directors and HR generalist communities with queries on employee lifecycle and HRIS processes.
- Support with updating and maintaining global headcount data across all geographies.
- Provide administration support as and where needed for ongoing projects.
- Any other duties as assigned.

**What we are looking for**:
**Technical skills**:

- Must have Excellent communication skills - verbal and written.
- Must be aware of the US HR administration process.
- Outstanding administration skills and strong attention to detail are mandatory.
- Experience working with the processing of US or Canada-based employees is a clear advantage.
- Strong knowledge of Microsoft Office products and Outlook and Excel.
- Any HR tool exp is good to have.
- Ability to multi-task and meet multiple deadlines across multiple time zones.
- The ability to with colleagues at all levels of the organization.
- Ability to work remotely; and closely with colleagues based globally.

**Additional notes**:

- Working Hours: US Shift

**Personal qualities**
- Quick learner.
- Good Attitude.

**- Result-driven - go-getter attitude.**:

- Takes initiative. Does not wait to be asked.
- Takes ownership - Does what has to be done to deliver.
- Highest level of integrity, intellectual honesty, and strong work ethic.
- Sharp, analytical, and thoughtful.

**Working with us**:
Operating across the globe including Europe, Australia, North America, and Southeast Asia, we’re passionate about being the best and pride ourselves on the unique and diverse range of holiday experiences we offer our customers.

**Join us and in return, you'll be rewarded with**:

- Competitive salary.
- Flexible working hours and a hybrid working model.
- Wider scope for learning, working with teams across the globe.
- Career progression opportunities.

We believe people are happier and perform best when they are able to be their true selves, and that teams with varied strengths deliver better results.

Together we will cultivate a diverse, equitable, and inclusive environment, where everyone can thrive. We are committed to motivating change through a growing awareness of, and counteracting, unconscious bias, building an inclusive culture, and accepting diversity in all its dimensions.



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