Sr . Leaves and Accommodations Specialist
hace 14 horas
Job Summary:
The Sr. Leave and Accommodations Specialist will be responsible for coordinating and supporting the process for providing accommodations for qualified associates and applicants with disabilities. These accommodations include request for general workplace accommodations for applicants and associates.
The Sr. Specialist will review and evaluates accommodation requests and medical substantiation information for select accommodations. Based upon guidance provided, will recommend appropriate accommodation options to leaders
This associate will provide leaders with direction on accommodation request, ensure the appropriate decisions are provided in a timely, efficiently, and effectively manner, this includes escalation to the COE, where necessary.
The Sr. Specialist will be responsible for generating various reports and taking appropriate actions, based on report type and action needed. This role will verify data request from vendors and audit request from leaders or reports for termination, ensuring proper action is taken.
**Responsibilities**:
- Engages in conversation with leaders when associates are requesting accommodations
- Reviews and evaluates accommodation requests and medical substantiation information for select accommodations. Based upon guidance provided, recommends appropriate accommodation options to leaders.
- Responds to inquiries from hiring managers, HR partners or talent acquisition regarding applicant accommodations
- Contributes to knowledge articles, training, and accommodation team repository of offered accommodations
- Escalates questions or concerns, including inability to accommodate, associate leave request and complex cases for guidance to Tier 3 Leaves and Accommodations
- Provides support to associates/leaders that have questions about accommodations or need help understanding how to navigate the knowledge articles
- Maintains system records to ensure accurate and timely information/documentation
- Supports reporting for accommodation cases, as needed, with assistance from our vendor or other functional stakeholders
- Support the maintenance of an accommodation repository, which will be utilized internally by the Accommodation team to track offered accommodations.
- Generates and analyzes reports, reviews vendor and leader request for the Leave andAccommodation Team, taking proper action, based upon provided direction/guidance.
- Conducts periodic audits of various associate leaves and accommodations processes.
Skills and Experience:
- Case management experience in the ADA/ disability/worker’s compensation/FMLA arena
- 1-3 year of experience managing disability accommodation cases
- Subject matter knowledge in ADA and FMLA
- Experience with an ERP system (Workday preferred)
- Experience working for a multi-national firm
- Experience in a shared service center environment
- Experience and understanding of enabling Technologies (e.g., case management) and how they work within a customer service business environment
- English Level of a B2+
- Computer skills and experience
- Demonstrated verbal and written communication skills
About Auxis:
-
Leaves & Accommodations Team Lead
hace 4 días
Heredia, Costa Rica Auxis A tiempo completoJob Summary: The purpose of the Team Lead - U.S.A. Leaves and Accommodations is to supervise daily tasks related to analysis, execution, and support of leaves and accommodations. Maintain the utmost confidentiality in dealing with employee records and business information. Provides task direction, monitors performance, handles escalations, and assists with...
-
Software Qlty Assurance Sr. Specialist
hace 7 meses
Heredia, Costa Rica NTT DATA A tiempo completo**Req ID**: 280098 We are currently seeking a Software Qlty Assurance Sr. Specialist to join our team in Heredia, Heredia (CR-H), Costa Rica (CR). **Position overview.** **Position's General Duties and Tasks**: - Experience in automated execution using Automation tools. - Progress reporting and risk assessments - Proficient in different phases of testing...
-
Sr. Renewals Specialist
hace 1 semana
Heredia, Costa Rica Databricks A tiempo completoWe are seeking a Sr. Renewals Specialist who will own and drive a portfolio of customer subscriptions to industry best in class retention rates. To be successful in this role, you need to be a highly motivated, customer-obsessed, sales-driven individual who has a passion for technology that provides significant value to our customers. You will have the...
-
Tax and Accounting Specialist
hace 7 días
Heredia, Costa Rica Fisher Investments A tiempo completoOverview: Do you pride yourself on your ability to manage complexities? Do you enjoy collaborating across teams? Fisher Investments is looking for a Tax and Accounting Specialist to join our newest office in Costa Rica! You will join a growing, multinational firm to build your tax and accounting experience. You will play an important part in ensuring we are...
-
Sr. Pm
hace 4 días
Heredia, Costa Rica Digital Risk, LLC. A tiempo completoCompany Description Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back Transformation approach. Front2Back uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to...
-
Sr. Java Developer
hace 4 días
Heredia, Costa Rica SGF Global A tiempo completo**Sr. Java Developer (Remote)** **Heredia, Costa Rica** SGF Global is looking for a Sr. Java Developer, for IT enterprise in Heredia - Costa Rica **Requirements**: - Bachelor's Degree in Computer Science, Information Technology, Marketing, Communications or related field, or equivalent job experience - 4+ years’ experience developing in Java -...
-
Risk Escalations Specialist
hace 2 semanas
Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoBasic Qualifications - 1+ years experience of handling escalations - Ability to drive root cause analysis and identify corrective actions in cooperation with stakeholders - Experience driving and documenting new processes and simplify existing processes - Experience with KDP UI and tools - Ability to work nights, weekends, and overtime as needed - Strong...
-
Communications Sr. Analyst and Project Manager
hace 2 semanas
Heredia, Costa Rica Citi A tiempo completoOverview The Know Your Customer & Relationship Support Unit Operations is an organization part of Citi’s Institutional Clients Group (ICG). We provide support to Citi’s ICG’s portfolio in 95 countries and 11 industry sectors for across our main business lines. (Banking, Citi Commercial Bank and Markets). Success Profile This is a high energy,...
-
Specialist, Indirect Procurement
hace 7 meses
Heredia, Costa Rica BAXTER A tiempo completo**This is where you save and sustain lives** At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in...
-
Operational Risk Sr Analyst
hace 2 días
Heredia, Costa Rica Citi A tiempo completoThe Operational Risk Sr Analyst is a seasoned professional role. The BTSS Operational Risk Specialist will support BTSS Americas risk operations. **The role focuses on identifying risk and control gaps related to the BTSS businesses and assist in driving efficiencies across all regions**. The BTSS Operational Risk Specialist role reports to BTSS Americas...
-
Technical Solutions Arch. Sr. Specialist
hace 7 meses
Heredia, Costa Rica NTT DATA A tiempo completo**Req ID**: 267016 We are currently seeking a Technical Solutions Arch. Sr. Specialist to join our team in Heredia, Heredia (CR-H), Costa Rica (CR). **Infrastructure Solution Architect** **Responsibilities**: - Develop comprehensive infrastructure designs that incorporate strategic target state architecture and standards to maximize performance,...
-
Sr Dba
hace 8 meses
Heredia, Costa Rica SGF Global A tiempo completo**Sr DBA (Hybrid)** **Heredia, Costa Rica** SGF Global is looking for a Sr DBA, for IT enterprise in Heredia, Costa Rica. **Requirements**: - Bachelor’s degree in computer science or equivalent required - 6 years of experience - Proven work experience as a Data Architect, Data Scientist, Data Analyst or similar role - In-depth understanding of database...
-
Digital Audience and Activation Specialist
hace 7 meses
Heredia, Costa Rica Experian A tiempo completoFull-time Employee Status: Regular Role Type: Hybrid Department: Customer Service Schedule: Full Time Shift: Day Shift **Company Description**: **Experian **is the world’s leading global information services company. During life’s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new...
-
Sr. Manager, Problem and Demand Management
hace 7 meses
Heredia, Costa Rica AlignTech A tiempo completo**Join a team that is changing millions of lives.** - Transforming smiles, changing lives_ At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have...
-
Java Developer Sr.
hace 2 semanas
Heredia, Costa Rica SGF Global A tiempo completo**Java Developer Sr. (Remote)** **Heredia, Costa Rica** SGF Global is looking for a Java Developer Sr., for IT enterprise in Heredia, Costa Rica. **Overview**: The Java Developer work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action. **Requirements**: - Bachelor's Degree in...
-
SAP Ariba Consultant Sr
hace 7 meses
Heredia, Costa Rica SGF Global A tiempo completo**SAP Ariba Consultant Sr (Hybrid)** **Heredia, Costa Rica** SGF Global is looking for a SAP Ariba Consultant Sr, for IT enterprise in Heredia, Costa Rica. **Requirements**: - Bachelor’s degree in information technology or computer science - Functional expertise **must** in following 4 SAP Ariba modules: Buying, Catalog, CIG, and Sourcing - Experience...
-
Edifecs Developer Sr.
hace 2 días
Heredia, Costa Rica SGF Global A tiempo completo**Edifecs Developer Sr. (Remote)** **Heredia, Costa Rica** SGF Global is looking for a Edifecs Developer Sr., for IT enterprise in Heredia, Costa Rica. Overview - The Edifecs Developer work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action._ **Requirements**: - _Bachelor's...
-
Sr Manager Fp&a Mpt Manufacturing
hace 7 meses
Heredia, Costa Rica BAXTER A tiempo completo**This is where you save and sustain lives** At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in...
-
Project Manager Sr.
hace 2 semanas
Heredia, Costa Rica SGF Global A tiempo completo**Project Manager Sr. (Hybrid)** **Heredia, Costa Rica** SGF Global is looking for a Project Manager Sr., for IT enterprise in Heredia, Costa Rica. **Requirements**: - 5-7 Years’ Experience in Service Management Domain(Incident, Change & Problem) anyone as primary and should be well versed in ITIL processes and standards. - Run Daily Cadence with Key...
-
Sr Level Okta Ciam Developer
hace 7 meses
Heredia, Costa Rica SGF Global A tiempo completo**Sr-Level Okta CIAM Developer** **Heredia, Costa Rica** SGF Global is looking for a Sr-Level Okta CIAM Developer, for IT enterprise in Heredia, Costa Rica. **Overview**: Sr-Level Okta CIAM Developer will be responsible for designing, implementing, and maintaining Okta Identity and Access Management (IAM) solutions to support our organization's CIAM...