Technical Implementation Manager

hace 3 días


San José, Costa Rica Clario A tiempo completo

Clario has a Technical Implementation Manager opportunity In this role, you will directly oversee the delivery of the highest quality eCOA solutions to our pharmaceutical/biotechnology industry clients. The Technical Implementation Manager will collaborate with multiple project teams and Clario solutions leadership. The Technical Implementation Manager will ensure that all operational best practices are followed, identify delivery efficiencies and align with Project Management for in field study support.

Clario's Technical Implementation Manager must:

- Independently manage high-profile and complex studies with diverse scope (sites, products, transactions, etc.).
- Handle complete planning of study steps/milestones for multiple projects (2+) as assigned. In particular, competing steps/milestones must be compensated.
- Run project initiation processes, sets up the initial project plan, consolidates team input to create master plan and schedules/ initiates progress reporting processes.
- Plan setup and validation slots for upcoming projects (slot with timeline)
- Monitor current running projects regarding status, timelines and risks
- Recognize and escalates project risks
- Monitor project tasks about efficiency and quality. Follow up on defects in defect tracking system and updates priority and assignment as needed
- Create and maintain a project plan for each study. Tasks and milestones are planned according to the study timelines, as communicated by the PM and the product mix and software requirements as specified by the requirement specification documents.
- Run progress reporting, creates overall progress and risks reports
- Report current status of assigned steps/milestones to next reporting level (current status = done/to do/barriers/potential risks)
- Report current status of assigned tasks / projects to external parties (PM, SIM, TOP internally, upper Management)
- Attend status meetings and reports current status for projects/topics of interest
- Demonstrate ability to work under pressure and meet deadlines
- Manage fair workload and volunteers for additional work, prioritizes tasks, manages time well
- Meet commitments, accept accountability, set personal standards, and stay focused under pressure
- Provide accurate and timely input in the reporting system.

What we seek:

- BS, BA or equivalent (Degree in IT/science/health care-related field a plus)
- Minimum of 3-5 years of total relevant experience
- Intermediate experience in Technical Project Management matters
- Intermediate experience in Project Life Cycle and Software Development Process
- Familiarity with FDA regulatory processes, GCP/GMP are a plus
- Self -directed - comfortable working in a fast-paced environment
- Excellent communication and teamwork skills
- Ability to self-develop

At Clario, we put people first, always. We are united and driven by patients, committed to making a difference, and we are always looking for the best talent to help us transform lives. #LI-DNI

The duties and responsibilities listed in this job description represent the major responsibilities of the position. Other duties and responsibilities may be assigned, as required. Clario reserves the right to amend or change this job description to meet the needs of Clario. This job description and any attachments do not constitute or represent a contract.

Courageously Curious

Our appetite to blend the best of domain expertise, technology and human understanding knows no bounds. We’re relentless in pursuing the information, insights and inspiration that means we can continuously improve clinical trial site support services and technology solutions.

Behaviors:

- We learn; embracing change, questioning how we work, finding a better way. And if it doesn't go to plan, we don't blame each other; instead, we own it and grow together
- We partner' with each other, with customers, patients and sites, working with them to understand their goals and then deliver the best solutions, Deliver Exceptional

We step forward because responsibility powers us; we don’t leave others to do what we can do ourselves. We take charge of events, delivering exceptional work for our customers, patients and each other.

Behaviors:

- We prioritize; focusing on what matters, never compromising on quality.
- We commit; delivering what we say we will, working with energy and intent, sharing what we learn with each other., People first, always

We think of others before we think of ourselves. We have a deep understanding of our customers, and deep empathy for patients—and each other. We’re united by our purpose—it’s why we go above and beyond to support each other, emphatically.

Behaviors:

- We do the right thing; for our customers, patients, sites and each other. And We're passionate about it.
- We lift each other up; respectful of different views, we listen are inclusive, and support each other to succeed.



  • San José, San José, Costa Rica Clario A tiempo completo

    Job SummaryClario is seeking a highly skilled Technical Implementation Manager to oversee the delivery of high-quality eCOA solutions to our pharmaceutical and biotechnology industry clients. As a key member of our team, you will collaborate with multiple project teams and Clario solutions leadership to ensure the successful implementation of our...


  • San José, San José, Costa Rica Crg Solutions A tiempo completo

    We are seeking a seasoned Technical Project Manager to spearhead the implementation of our software solutions. As a key member of our project team, you will be responsible for overseeing the planning, execution, and delivery of complex projects across various business functions.The ideal candidate will possess excellent leadership skills, with experience in...


  • San José, San José, Costa Rica 21Tech, Llc A tiempo completo

    About 21Tech, LLC:**Company Overview:**We are a technology-driven company dedicated to delivering innovative solutions.**Job Title:** Technical Implementation Specialist**Location:** Remote with travel**Job Type:** Full-time, Contract**Estimated Salary Range:** $80,000 - $110,000 per year**About the Role:**We're seeking a highly skilled Technical...


  • San José, Costa Rica cloudpay A tiempo completo

    The Implementation Consultant role is to support project teams in the implementation of new clients onto the CloudPay platform. As part of CloudPay’s payroll implementation team, the Implementation Consultant will work closely with Project Managers and Payroll Subject Matter Experts/In Country Providers and work collaboratively with CloudPay global payroll...


  • San Francisco, Heredia, Costa Rica Sysco Costa Rica A tiempo completo

    About the RoleAs a Senior Technical Project Manager at Sysco Costa Rica, you will oversee the scope, schedule, budget, and quality of projects for individual contributors and supervisors. Your expertise will drive delivery within the team, ensuring timely completion of milestones.You will create long- and short-term plans, allocate resources, delegate tasks...


  • San José, San José, Costa Rica Syniverse A tiempo completo

    Job OverviewWe are seeking an experienced Implementation Manager I to join our team at Syniverse. This role will be responsible for managing customer and Syniverse technical deliverables during the product implementation process.


  • San José, San José, Costa Rica Crg Solutions A tiempo completo

    We are seeking a seasoned Technical Project Manager Lead to facilitate the implementation of mission-critical systems worldwide.About Crg SolutionsCrg Solutions is a leading provider of innovative solutions for global organizations.Salary and BenefitsThe estimated salary for this position is $120,000 - $180,000 per year, depending on experience....


  • San José, Costa Rica Zuora A tiempo completo

    **OUR VISION: THE WORLD. SUBSCRIBED.** Customers have changed. They're looking for new ways to engage with businesses. Consumers today have a new set of expectations. They want outcomes, not ownership. Customization, not generalization. Constant improvement, not planned obsolescence. In the old world (let's call it the Product Economy) it was all about...


  • San Francisco, Heredia, Costa Rica Kareo A tiempo completo

    About KareoKareo is a leading provider of healthcare software solutions, dedicated to helping medical practices thrive.Salary RangeThe estimated annual salary for this role is $80,000 - $120,000, depending on location and experience.Job Description: Platform Implementation Success ManagerWe are seeking an experienced Platform Implementation Success Manager...


  • San Francisco, Heredia, Costa Rica Digital Risk, Llc. A tiempo completo

    Company OverviewMphasis applies next-generation technology to help enterprises transform businesses globally. As a global company, we are committed to delivering innovative solutions that meet the evolving needs of our clients.Job DescriptionAs a Sr. Project Manager, Implementation, you will be responsible for leading cross-functional teams and driving...


  • San José, Costa Rica Smartsheet A tiempo completo

    When was the last time you had an opportunity to work at a company that was forging an industry and helping people get from idea to impact - fast? Smartsheet's purpose is to empower everyone to improve how they work. We are looking for an experienced **Solution Implementation Manager** to guide engagement and product adoption for launch customers. As a...


  • San José, Costa Rica Syniverse A tiempo completo

    Syniverse is the world’s most connected company. Whether we’re developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward. Which is why we work with some of the world’s most recognized brands. Eight...


  • San José, Costa Rica Appvance.ai A tiempo completo

    **About the Role**: We are seeking a highly skilled and motivated Technical Account Manager to join our team at a QA software company. As a Technical Account Manager, you will be responsible for managing the relationships with our key clients, ensuring their satisfaction, and driving the successful implementation and adoption of our software solutions. You...


  • San José, Costa Rica cloudpay A tiempo completo

    **Daily Duties and Responsibilities**: - Implement payroll projects and execute designated tasks as part of the payroll processing on behalf of customers, on time and accurately - Provide support to customers on all payroll related matters to ensure the highest level of service, including acting as a back-up covering for holidays or emergencies - Identify...


  • San José, Costa Rica Intelliswift Software, Inc. A tiempo completo

    **Job Title**: Program Manager/Technical SEO - ** Location**: San Jose, CA (Hybrid) **Duration**: 3 months **Contract Type**: W2 only **Pay Rate Range**: $80.00 - $85.00/Hour **Job Scope** We are looking for a Technical SEO to join the Technical SEO team on a fixed-term contract. The role will be focused on understanding the structure and technical...


  • San Francisco, Heredia, Costa Rica Moody'S Investors Service A tiempo completo

    Moody's Finance Transformation, Data & Systems team is seeking an experienced Data Implementation Manager to support the Data and Analytics team in planning, coordinating, and implementing strategic and operational priorities and special projects.The ideal candidate will have a strong blend of problem-solving skills, focus, flexibility, creative...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    We are seeking a skilled Senior Implementation Specialist to join our team at Experian, a leading global information services company.About UsAs the world's leading global information services company, Experian unlocks the power of data to create more opportunities for consumers, businesses, and society. We have been named one of the 100 Best Companies to...


  • San José, Costa Rica S&B Technical Products A tiempo completo

    **Position Title**:Lean Manufacturing Engineer **Report to**:VP of Operations and General Manager **Classification**: Exempt - Salary **Status**: Regular Full-Time **Location**: San Jose, Costa Rica This job is located at Terramix, S.A, a Hultec Company in San Jose, Costa Rica. All resumes must be in English for consideration. **Job Summary** We are...

  • Technical Account Manager

    hace 2 semanas


    San José, Costa Rica Zscaler A tiempo completo

    Company Description - we process over 50 billion transactions a day in our cloud to protect our customers. **Job Description**: As a Zscaler Technical Account Manager (TAM), you will provide world-class post-sales engineering and services assistance to enterprises/service providers. You will interact with customers in a professional and efficient manner to...


  • San José, Costa Rica Zscaler A tiempo completo

    Company Description - we process over 50 billion transactions a day in our cloud to protect our customers. **Job Description**: As a Zscaler Technical Account Manager (TAM), you will provide world-class post-sales engineering and services assistance to enterprises/service providers. You will interact with customers in a professional and efficient manner to...