General Manager Operations

hace 3 semanas


San José, Costa Rica Konnected Concepts A tiempo completo

**General Manager Operations**

**Konnected Concepts LLC (KC).** Konnected by definition means “brought together or into contact so that a real or notional link is established”. Concepts by definition means ”a plan or intention; a conception”. Konnected Concepts was founded with the goal of helping companies that have an idea for a product, service or solution and integrating wireless technology to help drive innovation. Nothing is impossible and everything is on the table. We are a diverse team of individuals who come together collectively in servitude

**KC Organizational Departments**
- IoT Data
- AKII (proprietary self serve customer portal)
- MDM
- Tablet Solutions
- Wireless/Wireline business connectivity
- VoIP

**The Opportunity**

Konnected Concepts is a trusted partner to our clients, they rely on us as the IT experts and view us as an extension of their teams. The demand for our IT services is massive and we are looking for a self motivated and disciplined General Manager who will be rewarded with generous compensation. Currently, we are looking for a GM to oversee all staff, budgets and operations of the North America business unit.

General Manager responsibilities include formulating overall strategy, managing people and establishing policies. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive, while ensuring our profits are on the rise.

Ultimately, you’ll help our company grow and thrive.

We look forward to sharing our excitement and success with you as we grow our business

**Responsibilities**
- Oversee day-to-day operations
- Design strategy and set goals for growth
- Maintain budgets and optimize expenses
- Set policies and processes
- Ensure employees work productively and develop professionally
- Oversee recruitment and training of new employees
- Evaluate and improve operations and financial performance
- Direct the employee assessment process
- Prepare regular reports for upper management
- Ensure staff follows policies & project timelines
- Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)

**Requirements and skills**
- Proven experience as a General Manager or similar executive role
- Experience in planning and budgeting
- Knowledge of business process and functions (finance, HR, procurement, operations etc.)
- Strong analytical ability
- Excellent communication skills
- Outstanding organizational and leadership skills
- Problem-solving aptitude
- BSc/BA in Business or relevant field; MSc/MA is a plus

**Skills & Qualifications**
- Must have a four-year college degree.
- Must have 5+ years of B2B sales experience
- Must have excellent interpersonal and professional skills.
- Experience in Customer Relationship Management systems (CRM)
- Experience in Business Development, Account Management, and C-Level Presentations
- A PLUS is strong experience in selling the following: Routers, VoIP systems, Software, IT, and SaaS platforms.

Pay: ₡15,411.55 - ₡1,544,840.00 per month

Application Question(s):

- How would you motivate employees to be more productive?
- Have you ever had to manage a team with limited resources?
- Tell us about your past leadership experience.
- Do you have experience in this industry, specifically running a sales first organization.
- Can you describe a few key performance indicators (KPIs) you would monitor in this role?
- How do you stay organized while working?

**Experience**:

- General Manager: 5 years (required)

**Language**:

- English (required)

Expected Start Date: 01/03/2024


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