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Sr. Business Analyst

hace 1 mes

Heredia, Costa Rica VMware A tiempo completo

**We are growing at a rapid pace, and are currently seeking several Data & Analytics specialists at multiple levels for these positions**

**The Elevator Pitch: Why will you enjoy this new opportunity?**

Working with the Enterprise Data & Analytics (EDA) team, you will be engaged with multiple areas of the VMware business. From working with all types of business-related data, to working with some of the best talent in the software business, you’ll have the opportunity to help shape, grow, and drive next generation analytics for our stakeholders. You will be a great fit for this role if you are passionate about using data, analytics, and technologies to solve complex business challenges.

**Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?**
- Within 30 days of employment, establish relationships with your peers, stakeholders, and become competent in VMware’s data strategies; then work closely with your business stakeholders and peers to understand VMWare’s SaaS Business and related data needs at a high level.- Within 180 days, you will be expected to support your business partners’ long
- and short-term SaaS and Subscription data needs by strategically positioning data products with the stakeholders. This will require you to build strong relationships, and to consistently produce accurate business assessments, along with translating their business needs into long-term data driven solutions.

**What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?**

Your regular activities can be modified to suit your professional strengths, but you can expect a variety of the following assignments:

- Deliver SaaS and Subscription metrics and related analytic data sets in VMWare’s Enterprise Data Warehouse to support VMWare’s transition to a Multi-Cloud business model; effectively drive and improve the self-service model in the business.
- Query data and perform reporting/ad-hoc analyses/deep dives to shape the detailed data requirements for metrics/KPIs and the associated data set.
- Partner with business and EDA stakeholders to understand the data needs and provide advice on how to use the metrics and the data.
- Support end-to-end Business Intelligence lifecycle development processes as needed, which includes, but is not limited to, capture business requirement definitions (BRD/user stories), create functional requirement definitions (FRD), technical design documents (TDD), and run user acceptance testing (UAT).
- Support the enterprise SaaS analytics effort in pursuit of VMWare’s Multi-Cloud and SaaS Acceleration Plan (MCSAP).
- Collaborate with business stakeholders and IT on the KPIs and metrics to monitor and run the business and build reports using them
- Partner closely with IT counterparts on functional requirements and design to drive successful end state solutions.
- Perform current state to future state detailed impact analysis activities to provide input to program and product/solution strategy and approach.
- Perform QA activities to validate requirements are being met and clearly communicate process and system issues impacting data quality.

**Bonus Points if**:

- You have experience with SaaS and Subscription data analysis, metrics and dashboards
- You have previous experience in automating metrics, KPIs and successful migration of users from manual reporting to automated analytics
- You have performed oversight and project management of Data, BI & Analytics-related tasks within the project such as providing status reports, or leading BI requirement gathering sessions and UAT activities
- You have experience in dealing with gnarly data issues resulting from upstream process and systems integration gaps

**What is the leadership like for this role? What is the structure and culture of the team like?**

You will be part of the Enterprise Data & Analytics (EDA) team at VMware, headed by Travis Icard. This team is responsible for curating and building SaaS metrics and related data and analytics products. Our team is responsible for driving actionable insights across VMware through path-breaking analytics products.

**Where is this role located?**

This role is based in Costa Rica and is open to full time remote working from any location within that country.

**What are the benefits and perks of working at VMware?**
- Employee Stock Purchase Plan
- Medical Coverage, Retirement, and Parental Leave Plans for All Family Types
- Generous Time Off Programs
- 40 hours of paid time to volunteer in your community
- Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities
- Financial contributions to your ongoing development (conference participation, trainings, course work, etc.)
- Wellness reimbursement, online fitness and wellbeing classes

**Category **:Business Strategy and Operations
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