Business Analyst, Advertising Support and Operations

hace 2 días


San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

Bachelor's Degree, preferably in math or a quantitative field
- 2+ years relevant experience in financial/business analysis
- Experience making business recommendations and influencing stakeholders
- Intermediate Microsoft Excel skills
- Intermediate or advanced skills in SQL

Job summary

Advertising is uniquely positioned to help our customers discover just what they need and help selling partners of all sizes grow their business and brands. Our people make it all happen. Advertising Support provides one-on-one education and solves problems for Advertisers enable them to create highly effective ads. We are growing big fast, rapidly expanding to new countries and languages. This role will consult with product and program leads to answer critical business questions with robust reporting and analysis.

Key job responsibilities
- Own the production of reports on current performance trends used by senior management
- Pull and synthesize data and conduct business analyses that drive strategic decisions or process improvements
- Support projects by identifying business requirements and coordinating with BIEs and business leaders
- Help identify and drive improvements in reporting automation and metrics
- Perform in-depth analysis in identifying the root cause of key business issues
- Build solutions to have maximum scale and self-service ability by stakeholders

A day in the life

The Business Analyst will spend their day maintaining and troubleshooting existing reports and dashboards, advising product and program partners on developing new KPIs and reporting, building queries and dashboards and providing insights from the data.

About the team

The Advertising Support team is an innovative and nimble team that is obsessed with making it as easy as possible for our Advertisers to work with Amazon and create new ads. We are a fun and supportive group, with a wide variety of skills and experiences.
- Experience with contact center data
- Experience with clickstream data
- Experience building dashboards in QuickSight or a similar software

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.



  • San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Amzn Support Srvcs Costa Rica is seeking a detail-oriented and organized individual for the role of Operations Associate, Advertising Customer. The selected candidate will have the opportunity to work in a dynamic environment and contribute to the growth and success of our organization.Job Summary:We are offering a competitive salary range of $45,000 -...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    About the Role:">We are seeking a highly skilled Digital Advertising Operations Specialist to join our team at Amazon Support Services Costa Rica Srl. As a key member of our operations team, you will play a vital role in ensuring the successful delivery of digital advertising services to our customers.Job Summary:">The Digital Advertising Operations...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Job Summary:We are seeking a highly skilled and experienced Advertising Search and Rescue Specialist to join our team at Amazon Support Services Costa Rica Srl. As a key member of our team, you will be responsible for enabling self-service advertising customer success with creatives through dedicated and direct engagement and support.Key...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Job OverviewCampaign & Creative Managers at Amazon Support Services Costa Rica Srl work collaboratively with advertisers, AEs, AMs, AdOps, Design, and other teams to ensure flawless campaign delivery.About the RoleWe are seeking a skilled Senior Advertising Operations Manager to join our team. The ideal candidate will have experience in digital advertising,...


  • San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    Bachelor's Degree. Technical (Computers & Internet) savvy is required - proficiency with using Excel for data analysis and PowerPoint for presentation development. Strong prioritization and time management skills, with a high degree of flexibility. Demonstrates effective communication, composure, and professional attitude. Exemplary performance record,...


  • San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    About the Role:As a Digital Advertising Operations Specialist at Amazon Support Services Costa Rica Srl, you will be responsible for ensuring the smooth execution of ad campaigns. This includes collaborating with internal teams to plan and execute campaigns, managing workflow to meet deadlines, and troubleshooting delivery issues.About Us:Wondery is a...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Estimated Salary: $55,000 - $65,000 per annumWe are seeking a highly skilled Digital Advertising Specialist to join our team at Amazon Support Services Costa Rica Srl. As a key member of our operations team, you will be responsible for ensuring the successful execution of digital advertising campaigns.About the Role:In this role, you will work closely with...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    About the RoleWe are seeking a skilled Digital Advertising Project Manager to join our team at Amazon Support Services Costa Rica. This is an exciting opportunity to work with a dynamic team and contribute to the success of our advertising business.Key ResponsibilitiesProject manage the execution of digital advertising campaigns with internal teams, ensuring...


  • San José, Costa Rica Smartsheet A tiempo completo

    As a **Support Business Operations Analyst, **you will manage and own technical implementations, configuration, vendor relationships, and executive reporting on telephony and other related systems. You will provide technical assistance and support for our enterprise Contact Center system and related integrations. You will also help with Support operations...


  • San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    5+ years of tax, finance or a related analytical field experience - Bachelor's degree - Experience defining requirements and using data and metrics to draw business insights - Experience with Excel - Experience with SQL - Experience making business recommendations and influencing stakeholders At Amazon we strive to be Earth's most customer-centric company....


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    About the RoleAt Amazon Advertising, we are seeking an experienced Campaign & Creative Manager to join our team in San Jose, Costa Rica. As a key member of our organization, you will be responsible for managing the execution of advertising campaigns, troubleshooting issues, and driving process improvements.Main Responsibilities:Project manage campaign...


  • San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    2+ years of programmatic advertising experience - Experience analyzing data and best practices to assess performance drivers - Bachelor's degree or equivalent work experience - 1+ years of professional experience - 1+ years of experience in digital media or marketing - 1+ years working in digital, online or advertising like environment Search and Rescue...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completo

    Job Description:We are seeking a detail-oriented Data Analyst to join our Account Management team at Amazon Support Services Costa Rica Srl - B20. As a key member of our team, you will be responsible for analyzing data in Excel to assess performance drivers, validate order information, and compile reports to resolve discrepancies.About the Role:You will...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Amazon Support Services Costa Rica Srl offers a competitive salary for the position of Campaign & Creative Manager II. Based on industry standards and location, we estimate the annual salary to be around $**$120,000**.This role is part of our Amazon Advertising team, which sits at the intersection of advertising and eCommerce. With millions of customers...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    We are seeking a highly skilled Digital Advertising Campaign Manager to join our team at Amazon Support Services Costa Rica Srl. As a key member of our advertising team, you will be responsible for managing the execution of advertising campaigns across various channels.**Estimated Salary:** $65,000 - $85,000 per yearThe ideal candidate will have 3+ years of...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    About Amazon Support Services Costa Rica SrlWe are a leading advertising solutions provider at the intersection of advertising and eCommerce. With millions of customers visiting us daily, we strive to make advertising relevant and enhance the customer experience.Key ResponsibilitiesProject manage campaign execution with internal teams.Troubleshoot issues...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Job Description:The Ops Sup Analyst 1 is an entry-level position providing operations support services, including record maintenance, account maintenance, and serving as a liaison between operations staff, relationship managers, and clients.Responsibilities:Conduct business analysis and document client reports and advisories.Provide regular status updates...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Job SummaryWe are seeking a skilled Digital Advertising Campaign Manager to join our team at Amazon Support Services Costa Rica Srl. As a Digital Advertising Campaign Manager, you will be responsible for the execution of advertising campaigns, managing project timelines, and ensuring seamless communication with internal stakeholders.Key Responsibilities-...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Job Summary: We are seeking a skilled Campaign & Creative Manager to join our team at Amazon Advertising. As a key member of our team, you will be responsible for managing the execution of advertising campaigns, troubleshooting issues, and developing process improvements.Key Responsibilities:Project manage the execution of advertising campaigns with internal...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    About the RoleWe are seeking a highly skilled Campaign & Creative Manager I, Amazon Advertising to join our team at Amazon Support Services Costa Rica Srl.Key ResponsibilitiesProject manage advertising campaigns with internal teams to deliver results that matter to advertisers for long-term growth.Troubleshoot issues during campaign life cycles and provide...