Business Analyst, Advertising Support and Operations

hace 3 semanas


San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

Bachelor's Degree, preferably in math or a quantitative field
- 2+ years relevant experience in financial/business analysis
- Experience making business recommendations and influencing stakeholders
- Intermediate Microsoft Excel skills
- Intermediate or advanced skills in SQL

Job summary

Advertising is uniquely positioned to help our customers discover just what they need and help selling partners of all sizes grow their business and brands. Our people make it all happen. Advertising Support provides one-on-one education and solves problems for Advertisers enable them to create highly effective ads. We are growing big fast, rapidly expanding to new countries and languages. This role will consult with product and program leads to answer critical business questions with robust reporting and analysis.

Key job responsibilities
- Own the production of reports on current performance trends used by senior management
- Pull and synthesize data and conduct business analyses that drive strategic decisions or process improvements
- Support projects by identifying business requirements and coordinating with BIEs and business leaders
- Help identify and drive improvements in reporting automation and metrics
- Perform in-depth analysis in identifying the root cause of key business issues
- Build solutions to have maximum scale and self-service ability by stakeholders

A day in the life

The Business Analyst will spend their day maintaining and troubleshooting existing reports and dashboards, advising product and program partners on developing new KPIs and reporting, building queries and dashboards and providing insights from the data.

About the team

The Advertising Support team is an innovative and nimble team that is obsessed with making it as easy as possible for our Advertisers to work with Amazon and create new ads. We are a fun and supportive group, with a wide variety of skills and experiences.
- Experience with contact center data
- Experience with clickstream data
- Experience building dashboards in QuickSight or a similar software

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.



  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Bachelor's Degree, preferably in math or a quantitative field- 2+ years relevant experience in financial/business analysis- Experience making business recommendations and influencing stakeholders- Intermediate Microsoft Excel skills- Intermediate or advanced skills in SQLJob summaryAdvertising is uniquely positioned to help our customers discover just what...


  • San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Amzn Support Srvcs Costa Rica is seeking a highly motivated Business Operations Analyst to join our team.Job OverviewWe operate at the intersection of advertising and eCommerce, offering advertisers a rich array of media solutions across Amazon's mobile and desktop websites. As a Business Operations Analyst, you will work with internal teams to gather and...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Advertising Support provides one-on-one education and solves problems for Advertisers enable them to create highly effective ads. We are growing big fast, rapidly expanding to new countries and languages.About the team: The Advertising Support team is a fun and supportive group, with a wide variety of skills and experiences.We are looking for a Reporting...


  • San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    About the RoleAs a Digital Advertising Operations Specialist at Amzn Support Srvcs Costa Rica, you will be responsible for providing world-class customer service and support for our global advertising business.


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completo

    Do you want to join an innovative team of engineers and analysts who use machine learning and analytical techniques to create state-of-the-art solutions for providing better value to Amazon's Sellers, Vendors, and Customers?Are you excited by the prospect of analyzing large amounts of data to solve real-world problems?Do you like to own end-to-end business...


  • San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    **Company Overview:** Amzn Support Srvcs Costa Rica is dedicated to providing top-notch customer support services.We are looking for a skilled Cia Operations Associate, Advertising Customer to join our team.This role involves supporting our advertising customer operations and requires strong organizational and prioritization skills.Excellent organizational...


  • San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    Bachelor's Degree. Technical (Computers & Internet) savvy is required - proficiency with using Excel for data analysis and PowerPoint for presentation development. Strong prioritization and time management skills, with a high degree of flexibility. Demonstrates effective communication, composure, and professional attitude. Exemplary performance record,...


  • San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Job SummaryWe're seeking a highly skilled Ad Operations Team Member to join our dynamic team at Amzn Support Srvcs Costa Rica. As an Ad Operations Team Member, you will play a critical role in ensuring the smooth operation of our advertising services.


  • San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    4-6 years of experience in managing an operations team- Basic understanding of online advertising and quickly ramp up themselves in understanding the business practices.- Basic understanding of design principles, including layout, typography, video, motion, design patterns, and copywriting.- Bachelor's degree.Job summaryAt Amazon Advertising, we sit at the...

  • Business Analyst

    hace 2 semanas


    San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    At Amazon we strive to be Earth's most customer-centric company.Our passion for invention leads us to continually pioneer and globalize new businesses and customer offerings.As a result, Amazon continues to grow and evolve across many different business lines.In supporting this growth and evolution, Amazon Finance Operations (FinOps) goal is to deliver...


  • San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    2+ years of programmatic advertising experience - Experience analyzing data and best practices to assess performance drivers - Bachelor's degree or equivalent work experience - 1+ years of professional experience - 1+ years of experience in digital media or marketing - 1+ years working in digital, online or advertising like environment Search and Rescue...


  • San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Job OverviewThe Global Advertising Customer Experience team at Amzn Support Srvcs Costa Rica are responsible for ensuring the highest quality customer experience with advertising. As an Operations Manager in this team, you will play a crucial role in reviewing live-site ads and identifying areas for improvement.About the RoleWe are looking for a skilled...


  • San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    5+ years of tax, finance or a related analytical field experience - Bachelor's degree - Experience defining requirements and using data and metrics to draw business insights - Experience with Excel - Experience with SQL - Experience making business recommendations and influencing stakeholders At Amazon we strive to be Earth's most customer-centric company....


  • San José, Costa Rica Citi A tiempo completo

    The Business Support Analyst (BSA) (formerly Control Tower Analyst) will be responsible for monitoring and ensuring the timely execution of the manual and semi-manual transactions of the corporate clients in accordance with the SLAs defined in the ADR’s (formerly PLSDs) and aligned with the client's value proposition, product, process and geography. The...

  • Business Analyst

    hace 6 días


    San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    At Amzn Support Srvcs Costa Rica, we are seeking a skilled Business Analyst to join our Exits Team. As a Business Analyst - HR Operations, you will play a vital role in supporting the development and implementation of HR processes and systems.Key ResponsibilitiesProcess transactions for multiple HR employee programs, ensuring accuracy and efficiency.Partner...

  • Business Support Analyst

    hace 3 semanas


    San José, Costa Rica Citi A tiempo completo

    The Business Support Analyst (BSA) (formerly Control Tower Analyst) will be responsible for monitoring and ensuring the timely execution of the manual and semi-manual transactions of the corporate clients in accordance with the SLAs defined in the ADR's (formerly PLSDs) and aligned with the client's value proposition, product, process and geography.The...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    About the RoleWe are seeking a highly skilled Digital Advertising Manager II to join our team at Amazon Support Services Costa Rica Srl. As a key member of our advertising department, you will be responsible for project managing the execution of advertising campaigns with internal teams.**Key Responsibilities:**Project manage the execution of advertising...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Company OverviewAmzn Support Srvcs Costa Rica is Amazon's people operations team, supporting employees from their first day to the last and facilitating most employment transactions in between.We are responsible for helping teams improve their processes and deliver the best services to our customers, Amazon employees. As we increase automation and transform...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Job SummaryAs an Advertising Campaign Coordinator, you will play a critical role in driving business growth through effective advertising campaigns. You will work closely with the marketing team to develop and execute campaigns that meet business objectives.Key ResponsibilitiesCoordinate the development and launch of advertising campaignsWork with...


  • San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Amazon Ads operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions.We partner with advertisers to reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of devices.If you're interested in joining a rapidly growing...