Bilingual Dental Specialist

hace 6 días

Heredia, Costa Rica AlignTech A tiempo completo

**Join a team that is changing millions of lives.**
- Transforming smiles, changing lives_

At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what’s possible.

**Ready to join us?**

**About this opportunity**

Align is the industry leader and innovator in medical devices which focuses on revolutionizing the dental and orthodontic industry. Align, the makers of Invisalign ® is looking for a
**Bilingual Dental Specialist**. This exciting new role would be part of a culture that is helping to improve lives every day through digital dentistry. One of our critical hires is for a
**Bilingual Dental Specialist**, who is usually a dentistry professional, self-starter, and change agent. This role requires the ability to focus and deliver in a rapidly changing environment. You must have a strong desire to learn, execute, and collaborate. By rolling up your sleeves, you will work in a team environment providing clinical support and expertise related with clinical treatment and procedures to agents, working closely with your supervisor and the person responsible for the system support related concerns. You will receive training on Align systems, procedures and policies that will help you to execute your daily activities with the quality expected needed to meet the global business objectives. Provide consistent follow up on the account portfolio based on the action plan assigned. Escalate account to Sales team when appropriate. Develop advance business criteria to contribute with the organization growth. Analyze and propose solutions. Respond to team member escalations, participate in special and sensitive projects and propose new ideas to improve processes. This role will be part of Align Technology goal to deliver the next generation of clear aligners (Invisalign®) to our customers. We would love for you to join a fun and cutting-edge technology company that has helped create over millions of smiles.

**In this role, you will**
- Provide clinical support to treatment cases to the designers through coaching and feedback.
- Be responsible for managing treatment quality monitoring and clinical profiling in assigned team.
- Ensure yourself and treatment designers are proficient in Align proprietary software.
- Manage clinical communication with internal and external stakeholders.
- Provide support to customer situations and take their issues/concerns/complaints to completion.
- Collaborate in clinical training at all levels (agents, clinical colleagues, customers, sales organization, etc.).
- Manage product safety reports by working with regulatory and quality assurance teams and propose ideas to improve product safety.

**In this role, you’ll need **

**Typically**:

- Dentistry Degree Desired
- English B2 level (upper) or above.
- French (is a plus).
- No work experience is required.

**Sound like a good fit?**

Great Click the "Apply" link to let us know you are interested. Not the right fit? Don’t worry, Align is quickly growing so we are creating more opportunities to expand our Align family. Please consider joining our Talent Network to receive notifications about future jobs or sharing this opportunity with others in your network.

**About Align**

Align Technology is a publicly traded medical device company that is
**transforming smiles and changing lives**. Our global team of talented employees develop innovative technology, tools and treatment options to help dental professionals worldwide achieve the clinical results they expect. Our digital ecosystem combines the power of technology to create beautiful smiles through the integration of AI and machine learning, digital imaging and visualization, biomechanics and material science to develop the Invisalign system, the most advanced clear aligner system in the world; iTero Intraoral Scanners and OrthoCAD digital services. Did you know? Align is the world’s largest manufacturer of custom 3D-printed materials.

By joining Align, you will be part of a global, fast-growing company in one of the most dynamic industries. Great people, innovative technologies, and meaningful work - these are just some of the things employees say make Align Technology a great place to work.

We respect your privacy. Please review our
**Applicant Privacy Policies**
***for additional information.

**Global Diversity Statement**:
At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we will continue building a workforce of diverse cultural backgrounds and life experiences and fostering a culture of open-mindedness and compassion for all our employees. We live our company value

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