Operations Support Agent San Jose

hace 6 meses

Pavas, Costa Rica TUI A tiempo completo

Join our global TUI Musement Business Services Team based in San Jose, Costa Rica as a Cashier Executive and provide a high level of service to internal and external customers.

This job offers a local Costa Rican contract. You must have the right to live and work in Costa Rica before applying. If you live in Europe and would like to work abroad - please search for our 'flexible' jobs.
ABOUT THE JOB

Receive settlements. (money and documentation)
Review settlements (money and documentation)
Sales record
Review banks and verify that charges are applied
Creation of bank deposits through vouchers
Processing for credit card returns and support for cash returns
Ticket request to the supplier
Ticket entry to the system
Support the reps in case any of their devices fail or they need help from the office.
Request support from the bank regarding renewal procedures or inquiries from users of the virtual mipos
Daily closing of sales made through mipos.
Control of Dreams and Secretes bonds, generate report for collection of sales bonds
Collaborate in the office, print, or label an area.
Create newsletters for the GTE office.
Report creation according to your request
Patent Procedures
Request Proformas
Management support if requested
Accounting support if requested
Sustainability

ABOUT YOU

You have a methodical, organized approach towards the execution of assigned tasks
Have previous experience in administration, supplier and/or customer management
Demonstrable numeric skills and financial acumen
The ability to use MS Office tools such as Excel, Teams & Outlook
Previous experience with ERP tool - SAP is advantageous
Be fluent in both verbal and written English and Spanish. Additional languages advantageous
Customer Service internal and external.
Excellent communication Skills.
Fluent Verbal and written English, an extra European language would be advantageous.
Ability to work under pressure.
Exceptional time management skills.
Driving licence B-1 would be advantageous.
Flexibility to travel if required.

ABOUT OUR OFFER

Competitive salary and benefits as standard
Career progression opportunities in more than 50 countries worldwide
Develop yourself as part of a friendly, richly diverse and virtual international team
Exceptional approach to your learning - access to free learning platforms & language lessons

TUI Musement is a leading Tours & Activities business. It combines a scalable digital platform with local service delivery, to offer excursions, activities, tickets and transfers in more than 50 countries worldwide. There are over 130,000 ‘things to do’ in all major holiday and city destinations, which are distributed through B2B partners, via the Musement and TUI websites and direct to TUI customers. We also offer services to cruise lines through Intercruises Shoreside & Port Services in ports worldwide.

TUI Musement sold around 10 million excursions, tours and activities delivered by our international colleagues located around the world and is one of the major growth areas of TUI Group.

We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA.

TUIJobs #TUIMusement #LetsTUIIt

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