Data & Research Services Manager

hace 7 días


San José, Costa Rica Boston Consulting Group A tiempo completo

**WHAT YOU'LL DO**:
As Data and Research Service (DRS) Manager, you will be head our new Costa Rica research Center of Excellence leading all people development, business growth, and best in class operations to deliver research excellence for our client teams in the Americas. You will manage a large, dynamic team with a rapidly scaling growth trajectory. In addition to your responsibilities to the Costa Rica DRS team you will have regional and global “Seat at the Table” contributing to our global DRS research strategy.

**YOU'RE GOOD AT**:
**Successfully building and operating a high quality, large research team**
- You will lead and develop a team of research professionals and enrich the apprenticeship culture by nurturing talent, inspiring excellence and driving motivation
- By creating a positive morale and sense of team for the hub, you will effectively establish, successful, respectful and positive working relationships

**Driving collaboration, network building and influencing**
- You will be accustomed to working in a global environment with all levels and effectively drive the wider team to strengthen collaboration with Consulting and Knowledge Teams
- As a key member of NAMR Leadership you will drive “One Team” thinking across geographies
- You enjoy participating in global projects and steering local ones too, working closely with the DRS Director in charge of the region

**Setting very high standards of quality and operational excellence for the team**
- You will be responsible for all Key Performance Indicators at hub level and manage the center’s team set up to ensure the right capabilities and resources exist to effectively deliver against business requirements
- You will be accustomed to working in a fast-paced setting and bring sound business knowledge and business development skills
- You’re organized, able to multitask effectively and can track and manage multiple, competing priorities

**Proactively leading the expansion and improvement of the overall DRS service and product portfolio**
- Drive development of new internal business opportunities
- By developing and driving the center’s vision, you will demonstrate how the team contributes to the achievement of overall business priorities
- You will be committed to providing an exceptional level of customer service and utilize your sound understanding of research capabilities to understand emerging needs and develop innovative service enhancements

**YOU BRING (EXPERIENCE & QUALIFICATIONS)**:

- Master's Degree or equivalent experience in business, or related field
- Minimum 10 years of relevant work experience and 4+ years of Leadership, Project and People Management preferably with in a professional services firm
- Experience building large teams in a professional services environment
- Superior written/ verbal communication skills in English; Spanish strongly preferred
- Experience in Costa Rica market highly desirable

**YOU'LL WORK WITH**:
Our knowledge and research specialists collaborate with global colleagues across BCG to bring expertise and capabilities to the service of our clients. Our team is made up of a diverse pool of knowledge and research positions that allow us to pursue exciting, innovative research careers.

**ADDITIONAL INFORMATION**:
The Data and Research Services (DRS) function is a dynamic and highly visible center of excellence focused on business research and process innovation. We collaborate with our consulting teams to bring advanced research capabilities to support projects and clients. DRS provides specialist research services to consulting teams and our Knowledge Team, taking deep pride in delivering rapid and precise results.

DRS works with both qualitative and quantitative data, conducting research and providing synthesized results from over 100 commercial sources, publicly available data, company and industry research, macro-economic, commodities and trade data.



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