Trilingual Technical Support
hace 2 semanas
**Work Location**: TerraCampus, Tres Rios
**Qualification**: High School Diploma
**Experience**: Minimum 1 years of relevant experience
**No of openings**: 2
**Roles and Responsibilities**:
Resolve technical issues related to the project platform and different products.
Complete detailed tickets and reports of the technical assistance provided, steps taken, and resolution of cases.
Report to the assigned team lead.
Maintain a good work ethic, as well as be transparent all the time.
Provide outstanding customer service to our partners.
**Required Skills**:
Proficiency in French B2+
Proficiency in English B2+
Basic computing and hardware knowledge and internet software.
Basic networking knowledge. (preferred).
Customer Service and call center experience. (preferred).
Level 1 technical support experience (Preferred, at least one year).
Sills to work in teams.
-
Trilingual HR Support Representative
hace 3 semanas
Orotina, Costa Rica 3M A tiempo completo**Job Description**: 3M Is Hiring a Trilingual HR Support Representative (Spanish-English-Portuguese) This position specializes in the full life-cycle of an employee: From new hires, promotions, transfers, and payrate changes to separations. The work focuses on answering HR, Payroll, Benefit, Stock and policy questions and resolving issues. Provide...
-
Trilingual Service Desk Analyst
hace 3 semanas
Orotina, Costa Rica DHL A tiempo completo**Trilingual Service Desk Analyst** At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent across the globe. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business and together we share the pride of building one of the...
-
Trilingual Player Support
hace 2 semanas
Orotina, Costa Rica CSS Corp A tiempo completo**Work Location**: TerraCampus, Tres Rios **Qualification**: High School Diploma **Experience**: Minimum 1 years of relevant experience **No of openings**: 2 **Roles and Responsibilities**: Clarify player requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard/unstructured and...
-
Technical Support Engineer
hace 7 días
Orotina, Costa Rica Splunk A tiempo completoSplunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best...
-
Technical Support Engineer
hace 4 semanas
Orotina, Costa Rica Splunk A tiempo completoSplunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best...
-
Dynamics Technical Support Engineer
hace 2 semanas
Orotina, Costa Rica Tek Experts A tiempo completoOverview:We're seeking a customer-oriented Dynamics Tech Support Engineer to work on behalf of our client to resolve complex customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases escalated by customers and/or...
-
Bilingual Data Analytics Technical Support
hace 2 semanas
Orotina, Costa Rica Solventum A tiempo completo**Job Description**: Bilingual Data Analytics Technical Support Representative (Solventum) 3M Health Care is now Solventum At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the...
-
Trilingual Human Resources Analyst
hace 4 semanas
Orotina, Costa Rica Haleon A tiempo completoHello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands - including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum - through a unique combination of deep...
-
Sr Technical Support Engineer
hace 3 semanas
Orotina, Costa Rica Splunk A tiempo completoSplunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best...
-
Dynamics Technical Support Engineer
hace 3 semanas
Orotina, Costa Rica Tek Experts A tiempo completoOverview: We’re seeking a customer-oriented Dynamics Tech Support Engineer to work on behalf of our client to resolve complex customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases escalated by customers...
-
Sme for Technical Area
hace 2 semanas
Orotina, Costa Rica Tek Experts A tiempo completoOverview: We’re in search of a highly knowledgeable SME for Technical Area to join us in a senior technical role. You will be responsible for the technical advancement of the staff and identifying opportunities for product improvement. In this role, you will serve as advisor to your team for technical questions and problems, guiding and partnering with...
-
Sme for Technical Area
hace 2 semanas
Orotina, Costa Rica Tek Experts A tiempo completoOverview: We’re in search of a highly knowledgeable SME for Technical Area to join us in a senior technical role. You will be responsible for the technical advancement of the staff and identifying opportunities for product improvement. In this role, you will serve as advisor to your team for technical questions and problems, guiding and partnering with...
-
HR Services Senior Representative
hace 2 semanas
Orotina, Costa Rica 3M A tiempo completoJob Description:3M Is Hiring a Trilingual HR Support Representative (Spanish-English-Portuguese)This position specializes in the full life-cycle of an employee: From new hires, promotions, transfers, and payrate changes to separations. The work focuses on answering HR, Payroll, Benefit, Stock and policy questions and resolving issues.Provide answers,...
-
Sme for Technical Area
hace 2 semanas
Orotina, Costa Rica Tek Experts A tiempo completoOverview:We're in search of a highly knowledgeable SME for Technical Area to join us in a senior technical role. You will be responsible for the technical advancement of the staff and identifying opportunities for product improvement. In this role, you will serve as advisor to your team for technical questions and problems, guiding and partnering with your...
-
Dynamics Tech Support Engineer
hace 2 semanas
Orotina, Costa Rica Tek Experts A tiempo completoOverview: We’re seeking a customer-oriented Dynamics Tech Support Engineer Level to work on behalf of our client to resolve complex customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases escalated by customers...
-
Service Desk Support Analyst
hace 4 semanas
Orotina, Costa Rica 3M A tiempo completo**Job Description**: Job Summary The Service Desk Support Analyst provides technical support by phone and chat to 3M employees, contractors, and vendors, on Windows / iOS, Office, software/hardware technical issues and IT-related inquiries. This position requires technical and functional knowledge of various programs and IT infrastructure, as well as the...
-
Service Desk Support Analyst
hace 4 semanas
Orotina, Costa Rica 3M A tiempo completo**Job Description**: Job Summary The Service Desk Support Analyst provides technical support by phone, chat and web tickets to 3M employees, contractors and vendors, on Windows / iOS, software/hardware technical issues, inquiries and business processes. This position requires technical and functional knowledge of various programs and IT infrastructure, as...
-
Service Desk Support Analyst
hace 4 semanas
Orotina, Costa Rica 3M A tiempo completo**Job Description**: Job Summary The Service Desk Support Analyst provides technical support by phone, chat and web tickets to 3M employees, contractors and vendors, on Windows / iOS, software/hardware technical issues, inquiries and business processes. This position requires technical and functional knowledge of various programs and IT infrastructure, as...
-
Service Desk Support Analyst
hace 2 semanas
Orotina, Costa Rica 3M A tiempo completoJob Description:Job SummaryThe Service Desk Support Analyst provides technical support by phone and chat to 3M employees, contractors, and vendors, on Windows / iOS, Office, software/hardware technical issues and IT-related inquiries. This position requires technical and functional knowledge of various programs and IT infrastructure, as well as the ability...
-
Service Desk Support Analyst
hace 2 semanas
Orotina, Costa Rica 3M A tiempo completoJob Description:Job SummaryThe Service Desk Support Analyst provides technical support by phone, chat and web tickets to 3M employees, contractors and vendors, on Windows / iOS, software/hardware technical issues, inquiries and business processes. This position requires technical and functional knowledge of various programs and IT infrastructure, as well as...