Marketing Operations Systems Manager

hace 2 semanas


San José, Costa Rica Databricks A tiempo completo

The Marketing Operations Systems Manager will be responsible for managing marketing technology systems including Marketo, 6Sense, Swoogo, ON24. You will work with members of our Marketing Operations team to build feature enhancements, troubleshoot issues and provide support.

**The impact you will have**:

- Manage day to day administration of Marketo
- Triage tickets in Asana/Jira to diagnose issues and own through resolution
- Manage API and webhooks to ensure performance and flow of leads.
- Investigate Marketo errors to resolution, collaborating with the Marketing Ops team, developers and IT.
- Integration monitoring and support
- enrichment, lead scoring, 3rd party vendors
- Optimize Marketo processes and operations
- Build out feature enhancements within Marketo and other martech.
- Build system documentation

**What we look for**:

- 5+ years of experience in a marketing operations or marketing automation role
- Advanced proficiency with Marketo; Marketo Certification (MCE) highly preferred. 2 years experience as a Marketo Admin
- Deep understanding and proficiency with Marketo architecture, data, process, and best practices
- Expert knowledge of Salesforce CRM; Salesforce certification highly preferred
- Proven experience with various marketing technology platforms (ON24, Swoogo, 6sense, Lean Data)
- BA/BS Degree or equivalent working experience
- Excellent communication /collaboration skills

**About Databricks**

Databricks is the lakehouse company. More than 7,000 organizations worldwide — including Comcast, Condé Nast, H&M and over 50% of the Fortune 500 — rely on the Databricks Lakehouse Platform to unify their data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe. Founded by the original creators of Apache Spark, Delta Lake and MLflow, Databricks is on a mission to help data teams solve the world's toughest problems. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.

**Our Commitment to Diversity and Inclusion**

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

**Compliance



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