Disputes Senior Analyst

hace 4 horas

San Antonio, Costa Rica Stryker A tiempo completo

**Why finance at Stryker?**:
***:
Are you looking for a profitable and growing company with a great culture and reputation? Stryker is the only company with 40 consecutive years of sales growth and was recently named one of the Best Workplace in the WORLD by Fortune Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training, certifications, mentorship, leadership programs, tuition reimbursement, one-on-one coaching and more

**Who we want**:

- ** Detail-oriented process improvers.** **Critical thinkers who naturally see opportunities to develop and optimize work processes - finding ways to simplify, standardize and automate.
- ** Self-directed initiators.** **People who take ownership of their work and need no prompting to drive productivity, change, and outcomes.
- ** Collaborative partners.** **People who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvement in functions.
- ** Dedicated achievers.** **People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.

**What you will do**:
The Dispute Resolution Analyst is responsible for timely resolving internal and external disputes, addressing inquiries from the Collections Analysts, and serving as an escalation point for complex collections scenarios.

**Essential duties & responsibilities**:

- Timely resolve disputes raised by internal and external customers, including price and quantity discrepancies, billing issues, short-shipments, price and quantity variances and others.
- Manage in an organized manner the documentation supporting the dispute resolution process.
- Cultivate quality relationships with Sales, Customer Service and any other internal teams linked to the dispute resolution processes.
- Drive root-cause resolution of most frequent and significant disputes.
- Run the reports needed to monitor their assigned portfolio of disputes.
- Partner to maintain accurate customer master data elements
- Maintains documentation to support A/R transactions and facilitate the efficient review and audit of books and records
- Comply with all internal control procedures to ensure accurate financial records.
- Performs other related work as assigned by management

**Education & special trainings**:

- Technical degree or at least 2 years of university studies, preferably in Business Administration, Accounting, Finance or related field
- Intermediate to advanced MS Office Suite
- Fluent spoken and written English
- Experience on collections-related ERP systems (SAP, Oracle, Getpaid, or others)

**Qualifications & experience**:

- 2 - 3 years of relevant experience in a Collections or Dispute Resolution role
- 3 - 5 years of overall experience in Shared Services environment or multinational companies

**Physical & mental requirements**:

- Ability to work well with cross-functional teams and multi-task
- Good communication (verbal and written) and interpersonal skills, attention to detail and ability to communicate complicated issues effectively
- Demonstrated ability to perform consistently under varying business pressure as well as ability to adapt to a quickly changing environment
- Effective problem-solving skills

**About Stryker**:
Stryker is one of the world’s leading medical technology companies and, together with our customers, is driven to make healthcare better.

The company offers innovative products and services in Medical and Surgical, Neurotechnology, Orthopedics, and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 100 million patients annually.

  • Senior Dispute Analyst- Fixed Term

    hace 7 meses

    San Antonio, Costa Rica Stryker Corporation A tiempo completo

    **Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training,...

  • Disputes Analyst

    hace 2 semanas

    San Antonio, Costa Rica Stryker A tiempo completo

    **Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker is the only company with 40 consecutive years of sales growth and was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development...

  • Disputes Analyst

    hace 2 semanas

    San Antonio, Costa Rica Stryker A tiempo completo

    **Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker is the only company with 40 consecutive years of sales growth and was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development...

  • Dispute Resolution Analyst

    hace 6 días

    San Antonio, Costa Rica Stryker A tiempo completo

    **Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker is the only company with 40 consecutive years of sales growth and was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development...

  • Disputes Analyst

    hace 7 meses

    San Antonio, Costa Rica Stryker Corporation A tiempo completo

    **Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training,...

  • Junior Analyst, Disputes

    hace 3 días

    San Antonio, Costa Rica Stryker A tiempo completo

    **Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker is the only company with 40 consecutive years of sales growth and was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development...

  • Senior Business Intelligence Analyst

    hace 2 meses

    San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    At Equifax, we are looking for a skilled Senior Business Intelligence Analyst to join our team and contribute to the success of our business. As a Senior Business Intelligence Analyst, you will play a key role in managing collection efforts for assigned portfolios of accounts, conducting detailed research, queries, reconciliation and analysis required to...

  • Data Analyst

    hace 3 semanas

    San Francisco, Heredia, Costa Rica Experian A tiempo completo

    About ExperianWe are the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. Our Consumer Information Services (CIS) division is the largest in North America, generating over $1 billion in revenue in fiscal 2020.Job Title: Data Management Analyst IThis permanent...

  • Disputes Analyst Ii

    hace 2 días

    San José, Costa Rica TE Connectivity A tiempo completo

    **What your background should look like**: **Position**: - This position will report to the O2C Process Delivery Supervisor and be a member of O2C teams focused on Cash Application, Client Credit Management, Dispute Management and Collections. Key responsibilities include: - Support migration of O2C processes from countries throughout the Americas to San...

  • Dispute Resolution Analyst I

    hace 7 meses

    San José, Costa Rica World Fuel Services A tiempo completo

    At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance...

  • Dispute Resolution Analyst Ii

    hace 7 meses

    San José, Costa Rica World Fuel Services A tiempo completo

    At World Fuel Services, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance...

  • Senior Financial Analyst

    hace 17 horas

    San José, San José, Costa Rica Te Connectivity A tiempo completo

    About Te ConnectivityTe Connectivity is a leading global technology and manufacturing company that designs and produces high-performance products for industries such as transportation, industrial equipment, and consumer electronics.Our Accounting TeamsWe are looking for a skilled Senior Collections Analyst to join our accounting team in Costa Rica. As a...

  • Dispute Operation Manager

    hace 1 semana

    San José, Costa Rica Binance A tiempo completo

    Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money. Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution...

  • Senior Financial Analyst for Affiliate Partnerships

    hace 2 meses

    San Francisco, Heredia, Costa Rica Bosch Group A tiempo completo

    Bosch Service Solutions, a leading global supplier of Business Process Outsourcing, seeks an experienced Senior Financial Analyst to join its team. With a strong background in accounting and a passion for process improvement, you will play a crucial role in driving financial accuracy and efficiency across our affiliate partnerships.Job SummaryWe are seeking...

  • Accounts Receivable Senior Analyst

    hace 4 horas

    San José, Costa Rica Lonza A tiempo completo

    Costa Rica, San JoseToday, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas,...

  • Senior Analyst, Inventory

    hace 2 semanas

    San Antonio, Costa Rica Stryker A tiempo completo

    **Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker is the only company with 40 consecutive years of sales growth and was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development...

  • Dispute Resolution Analyst I

    hace 7 días

    San José, Costa Rica World Fuel Services A tiempo completo

    At World Fuel Services, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance...

  • Senior Accountant Analyst

    hace 5 días

    San Antonio, Costa Rica Stryker A tiempo completo

    **Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker is the only company with 40 consecutive years of sales growth and was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development...

  • Dispute Operation Manager

    hace 7 días

    San José, Costa Rica Humanity A tiempo completo

    Company Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Ethnic Minority, and the Previously Incarcerated. If you identify with any of the following...

  • Dispute Operation Manager

    hace 2 días

    San José, Costa Rica Jobs for Humanity A tiempo completo

    Company Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf of Hard of Hearing Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ,...