Learning Experience Designer

hace 3 días


San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

**Specific responsibilities will include**:

- Support design, development and maintenance of business critical global learning programs.
- Collaborate with the Employee Services Learning Solutions Teammates to report monthly on the status of programs including: delivered projects, success metrics, work in progress and new requests.
- Create, update, and continuously improve learning programs materials (elearning, videos, just-in-time performance support development, ILT).
- Stay current on new learning approaches, technology and tools through continuous research to ensure our solutions deliver innovation.
- Contribute to the development and implementation of team templates, learning models and overall best practices.
- Publishing materials and reporting utilizing Amazon’s Learning Management system.

Job summary
Amazon is looking for a customer-obsessed, driven, creative and tech savvy learning experience designer to perform design, analysis, development and maintenance of learning content aimed to equip Amazon employees with HR process and systems knowledge. This includes elearning development, performance support and just-in-time content, instructor-led course materials, and knowledge management solutions. The role requires an individual who can innovate, move quickly, and not be constrained by how things have been done before.

**Specific responsibilities will include**:

- Support design, development and maintenance of business critical global learning programs.
- Collaborate with the Employee Services Learning Solutions Teammates to report monthly on the status of programs including: delivered projects, success metrics, work in progress and new requests.
- Create, update, and continuously improve learning programs materials (elearning, videos, just-in-time performance support development, ILT).
- Stay current on new learning approaches, technology and tools through continuous research to ensure our solutions deliver innovation.
- Contribute to the development and implementation of team templates, learning models and overall best practices.
- Publishing materials and reporting utilizing Amazon’s Learning Management system.

**Note**: Work samples (portfolio) demonstrating your experience and skill using course authoring tools and ID theory will be required as part of the hiring process

Key job responsibilities
- Bachelor's degree in a relevant field (graphics/visual design, education, or instructional design).
- Familiarity with Adobe Suite.
- 2+ years of experience in instructional design and developing learning content.
- Demonstrated ability to communicate difficult concepts and processes using clear and simple language and visuals.
- Able to prioritize in complex, fast-paced work environment.
- Problem-solving skills with the ability to exercise integrity and sound judgment in complex and ambiguous situations.
- Understanding of SCORM APIs and xAPIs for LMS interaction
- Excellent organizational, collaboration and interpersonal skills
- Strong self-directed project management skills, with a good ability to work independently

**Note**: Work samples (portfolio) demonstrating your experience and skill using course authoring tools and ID theory will be required as part of the hiring process



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