Specialist Client

hace 2 semanas


Santa Ana, Costa Rica Western Union A tiempo completo

**Specialist Client & Sales Support - Santa Ana, Costa Rica**

Does playing a critical role in protecting customers sound exciting to you? How about working for a global fintech company on an advanced team that is passionate about preventing money laundering and other illegal financial transactions? Join Western Union as a Specialist Client & Sales Support.

**Motivated by our values: purpose driven, globally minded, and trustworthy & respectful.**

We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 8,000 people spanning 200 countries and territories. We believe when money moves, better things happen.

**Better starts and ends with the customer**

You will report to the RVP and work closely with Regional Directors in executing business strategies. You will develop reports/dashboards/scorecards by accessing information from various financial systems and company databases to build insights into business performance. You are responsible for providing accurate, timely, and comprehensive reports to facilitate management decisions. As part of your role, you will analyze performance trends to assess business risks and opportunities. Responsible for supporting sales by developing and improving processes, systems, policies, and procedures; including research and analysis of business opportunities consistent with the organization's strategic plans. You will assist in creating territory/region assignments. Point of liaison between the field and other business/operational departments. Work efficiently across other business units to ensure issues reported within the implementation cycle get resolved quickly and effectively. Build strong cross-functional relationships with internal departments to implement business strategies. Assist with cross-functional projects and perform other business/operational duties as assigned.

To be successful in this role, you must have a bachelor’s degree in Business or a related field, or equivalent experience required. 1-3 years experience related to sales and client support and administration. You have a very positive attitude. You are a very analytical person. Your knowledge of power bi and excel are nice to have.

**Join us, and let’s connect the world**

We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.


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