Technology Business Analyst

hace 2 semanas

Heredia, Costa Rica JLL A tiempo completo

JLL supports the Whole You, personally and professionally.

We are the Hub Team assigned to Amazon Global Real Estate and Facilities (GREF) in one of the largest accounts at JLL. We are a small team of Designer, Product Managers and Web Developers. We are strategists, creators, and outside-the-box thinkers. We are obsessed with our customers, insist on the highest standards, and we know how to deliver results.

**Responsibilities**:
Drive requirements and translate to functional specifications for design and development
Prioritize and manage backlog for effective release
Work with design, development, user research, and program management to build and launch quality features on time
Define quality standards for all pages, content and accountable for project delivery
Ensure Content Owners, Editors, and Developers understand quality expectations
Review page content and ensure it meets quality standards as defined by Style Guide and request requirements
Ensure new features / workflows meet requirements (UAT) and are functional in production environment
Drive page launches including working with global communications team, executives, and other product management team members
Monitor site usage through GREF Hub Analytics Dashboard and answer stakeholder questions
Ensure all audits and activities are baselined so progress and impact can be reported against action taken
Improve customer facing processes
Execute objectives of the roadmap
Act as a product evangelist to build awareness and understanding
**Requirements**:
Strong interpersonal skills, a natural collaborator, proactive, and always congenial with coworkers, clients, leaders, and customers alike
Excellent requirements gathering and documentation skills
Ability to remain highly-effective in a remote and global environment while demonstrating cultural sensitivity and a willingness to work outside of normal business hours when necessary
The passion and determination to turn ideas and visualizations into finished products
Solid organizational and time management skills, extremely detail-oriented, and a capacity to prioritize in a complex, fast-paced environment
Strong problem-solving skills and willingness to roll up one’s sleeves to get the job done
Experience creating detailed reports and giving presentations
Excellent written and verbal communication skills
Fluency in English is required
HTML knowledge or experience is a plus
Experience in building, creating, and designing websites or landing pages like XWiki open-source platform is a plus
A bachelor’s degree in business, Science or Arts is preferred

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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