Billing Control Jr Analyst

hace 1 semana

Heredia, Costa Rica BAXTER A tiempo completo

**Vantive: A New Company Built On Our Legacy**

Baxter is on a journey to separate our ~$5B Kidney Care segment into a standalone company. Vantive* will build on our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to the people we serve. We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us.

At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us are driven to help improve patients’ lives worldwide. Join us as we revolutionize kidney care and other vital organ support.**Key Responsibilities**:

- Complete billing activities, including the oversight of automated billing processes and resolution of errors flagged by the ERP system
- Understand customer profiles and their relative billing requirements (including specific supporting document or billing submission requirements)
- Develop strong working knowledge of customer base and company organizational structure for effective issue resolution.
- Ensure that all products and services have been billed according to the contract and invoices and supporting documents have been submitted to the customer as per the agreed billing method (EDI, e-invoicing, Portal etc.)
- Coordinate with the AR team to follow-up on customer disputes, incorrect invoice information, underpayments, and past due receivables as a result of billing errors in a timely manner.
- Ensure compliance with the Company's billing standardization and automation objectives to ensure a streamlined billing process that can be scaled.
- Resolve Disputes within own area of responsibility according to the agreed upon timeline.
- Enter notes into Get Paid and provide sufficient information and supporting documentation to the dispute coordinator.
- Contact internal owners for resolution of Disputes that are not being resolved on a timely basis.
- Work with internal departments (Pricing, Customer Service, Sales, IT) to research, provide support in obtaining additional information to resolve billing related issues and disputes.
- Identify repetitive issues and communicate those to the proper owners and Billing GPO to facilitate root cause analysis and eradication.
- Represent billing function on cross-functional project teams and support the process standardization and automation efforts to reduce redundancies and inefficiencies
- Support the training and process improvement effort
- Serve as the primary point of contact for internal and external auditors as billing related questions arise
- Keep up to date with billing best practices and technology improvements
- Achieve billing accuracy and other billing related goals

**Qualifications**
- High level ability to influence and negotiate.
- Excellent problem solving, and customer service skills
- Excellent customer communication skills with high proficiency in speaking and writing (English+ additional languages to be specified)
- Adaptable to new ideas and ways of accomplishing tasks
- Ability to work in a team environment

**Education and experience**
- Currently coursing Bachelor degree in Finance, Accounting or similar work experience.
- 1+ years experience in SSC or similar corporate role with primary focus on billing.
- Experience in Billing/AR process improvements.
- Functional knowledge of the accounts receivable and dispute management processes.
- Proficient in using JDE and C2C Technology preferred.
- Proficient in using Microsoft Office suite.

**Reasonable Accommodations**

**Recruitment Fraud Notice**

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

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