Sr Staff IT Project/program Mgr
hace 5 meses
**Company Description**
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
**Job Description** Team & Role**
ServiceNow’s Digital Technology (DT) organization leads the digital transformation of ServiceNow’s business functions. The Strategy Realization Office (SRO) organization supports this transformation by providing Program Management services.
We are looking for an individual to join us as a Principal Program Manager on the SRO team, where you will play a key role in planning and implementing complex, transformational, cross functional programs that directly support ServiceNow’s corporate priorities. You will get to work with amazing global talent, leverage ServiceNow’s great Agile products and take pride in being part of delivering excellent outcomes.
**What you get to do in this role**:
- Partner with Business, Product, and Engineering teams on complex, transformational, cross functional programs, and drive them from original concept through final implementation.
- Develop program plans that have deliverables across multiple teams and get their alignment on the plans.
- Be a trusted partner to senior stakeholders (SVP, VP) by demonstrating a can-do, collaborative spirit and leading multiple teams towards success.
- Partner with product leaders to transform their vision to roadmaps powered by ServiceNow toolset.
- Lead the creation and operationalization of product demand in-take & prioritization process, ensure program deliverables & milestones align with the OKRs to realize value on investment.
- Manage program risks, issues and dependencies and escalate impediments to meet program objectives.
- Create and present transparent and forthright communications on your program status to stakeholders, sponsors. Simplify complex issues into a crisp, actionable executive-level updates.
- Ensure adherence to processes, quality standards, and deliverables so that your programs are delivered with data driven predictability. Provide and implement improvement ideas where applicable.
- Organize and facilitate cross functional meetings and workshops to align teams on business requirements, solutions, and delivery plans. Publish notes, actions and follow through to completion.
- Create and maintain process documentation where needed to promote best practices and leverage lessons learned.
- Develop and operationalize an effective program governance model.
- Act as a Scrum Master or Release Train Engineer ensuring alignment with established Agile and Scaled Agile processes.
- Deliver hands-on coaching to individual Scrum teams in all aspects of scrum - daily meetings, planning, self-organization, collaboration, iterative development, workshops etc.
**Qualifications** To be successful in this role you have**:
- 12+ years of experience as a Program Manager and Scrum Master in an enterprise software company.
- Ability to dive into extremely complex, vague, and cross functional environments and map teams to plans.
- Hands on experience using Agile tools. Knowledge of ServiceNow Agile products is a plus.
- Strong facilitation, communication and influencing skills.
- Strong decision driving skills based on data and business benefit.
- Lean program management, continuous learning, adaption, and improvement.
- Must enjoy working in a highly collaborative, matrixed environment.
- High energy, self-starter with aptitude for learning new technologies and ability to promote transformational change.
- Comfortable presenting operating & governance models, program plans, status etc. to large audiences and senior executives in person, virtual, and via webinars.
- Thrive in ambiguity with proven track record of out of the box problem solving skills.
- Lead from the front with a willingness to take on tasks that sometimes would fall outside of their scope to get the job done.
- Required: Stakeholder management, Influencing, Executive communication, mentoring junior program managers
- Preferred - experience on projects and programs that implemented Sales or Finance processes (Lead to Cash)
- Preferred - Engineering or Product management background (in add
-
Sr Staff IT Project/program Mgr
hace 4 meses
Heredia, Costa Rica ServiceNow A tiempo completo**Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...
-
Sr. Project Manager
hace 5 meses
Heredia, Costa Rica Experian A tiempo completoFull-time Employee Status: Regular Role Type: Hybrid Department: Project Management Schedule: Full Time Shift: Day Shift **Company Description**: **About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We...
-
Sr. Project Manager
hace 4 meses
Heredia, Costa Rica Experian A tiempo completo**Company Description** About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five...
-
IT Program Manager
hace 5 meses
Heredia, Costa Rica Infotree Global Solutions A tiempo completo**Skill & Qualifications**: - Experienced Professional contributor with responsibility for an advanced area of work in the professional field. Knowledge of the incumbent area is desired. - Requires BS/BA in related discipline and 2-5 years of experience in related field or MS/MA and generally 1-3 years of experience in related field. - Professional...
-
Sr Staff Technical Program Manager
hace 5 meses
Heredia, Costa Rica ServiceNow A tiempo completo**Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...
-
Staff Technical Program Manager
hace 4 meses
Heredia, Costa Rica ServiceNow A tiempo completo**Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...
-
Sr Analyst, Project Manager
hace 5 meses
Heredia, Costa Rica BAXTER A tiempo completo**This is where you save and sustain lives** At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in...
-
Sr Mgr, Customer Success Mgmt
hace 5 meses
Heredia, Costa Rica ServiceNow A tiempo completo**Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...
-
Sr. Program Manager
hace 4 meses
Heredia, Costa Rica Sysco Costa Rica A tiempo completoStrategically drive approved programs through the project lifecycle, relying on expertise to anticipate and address change requests, issue management, risk management and status reporting. Manages the scope, schedule, budget, quality, and post-pilot deployment waves of very large (multiyear) programs from pilot to full deployment across the enterprise....
-
Business Analytics Mgr
hace 5 meses
Heredia, Costa Rica ServiceNow A tiempo completo**Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...
-
Staff Technical Program Manager
hace 5 meses
Heredia, Costa Rica Databricks A tiempo completoDatabricks is looking for a top tier Staff Technical Program Manager with a passion for process improvement and project management. You will focus on running end-to-end processes for the engineering org, process improvements focused on cost and lifecycle changes across products. You will be hands-on in the execution of large scale projects as well as think...
-
Staff Technical Program Manager
hace 1 mes
Heredia, Costa Rica ServiceNow A tiempo completoJob DescriptionAs a Staff Technical Program Manager, you will work with the Customer and Industry Workflow product teams to deliver world-class products and applications. You’ll play an integral role in ensuring new products and underlying technologies are not only delivered on time but exemplify the top-notch quality our customers demand. Our teams span...
-
Senior IT Program Manager
hace 5 meses
Heredia, Costa Rica Databricks A tiempo completo**GAQ125R26** At Databricks, we are passionate about helping data teams solve the world's most challenging problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data...
-
Sr. Project Manager
hace 5 meses
Heredia, Costa Rica Experian A tiempo completoFull-time Employee Status: Regular Role Type: Home Department: Project Management Schedule: Full Time **Company Description**: **About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share...
-
Sr. Project Manager
hace 5 meses
Heredia, Costa Rica Experian A tiempo completo**Company Description** About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five...
-
Sr Project Lead
hace 4 meses
Heredia, Costa Rica Boston Scientific Corporation A tiempo completo**Work mode**:Hybrid**Onsite Location(s)**:Heredia, CR**Additional Locations**: Costa Rica-Heredia**Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance** - At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science...
-
Sr. Technology Portfolio Analyst
hace 5 meses
Heredia, Costa Rica Sysco Costa Rica A tiempo completoAt Sysco we are driving digital transformation through our Recipe for Growth strategy, and we are dependent on the efficiency with which our Technology organization can deliver leading-edge products to achieve our goals. The Sr. Technology Portfolio Analyst is key to enabling efficient and effective ways of working across our transformational portfolios,...
-
Staff Technical Program Manager
hace 5 meses
Heredia, Costa Rica ServiceNow A tiempo completo**Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...
-
Staff Technical Program Manager
hace 5 meses
Heredia, Costa Rica ServiceNow A tiempo completo**Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...
-
SAP Ariba Consultant Sr
hace 5 meses
Heredia, Costa Rica SGF Global A tiempo completo**SAP Ariba Consultant Sr (Hybrid)** **Heredia, Costa Rica** SGF Global is looking for a SAP Ariba Consultant Sr, for IT enterprise in Heredia, Costa Rica. **Requirements**: - Bachelor’s degree in information technology or computer science - Functional expertise **must** in following 4 SAP Ariba modules: Buying, Catalog, CIG, and Sourcing - Experience...