Sr. Analyst Gbs Services Metrics
hace 2 semanas
Why Patients Need You
Technology impacts everything we do. Pfizer’s digital and ‘data first’ strategy focuses on implementing impactful and innovative technology solutions across all functions from research to manufacturing. Whether you are digitizing drug discovery and development, identifying solutions, or making our work easier and faster, you will be making a difference to countless lives.
What You Will Achieve
Pfizer's Global Business Services (GBS) Transformation and Project Management (T&PM) Office is responsible for driving simplification, innovation, and expertise across GBS and accelerate GBS strategy through an integrated and centralized metrics, innovation, and transformation model.
This Sr. Analyst position is responsible for working on data analytics and related projects in the Metrics & Measurement team specifically supporting the Fuse (ServiceNow technology) products Reporting-KPIs and Data Insights workstream. The Sr. Analyst will deliver on metrics & analytics, with a focus on the overall cross functional alignment and coordination in the delivery with key stakeholders and partnership with Digital.
Responsibilities include identifying & establishing metrics portfolio, delivery of reports and analytics & insights, and identifying continuous improvement opportunities. The Sr. Analyst will also be responsible for generation of analytics using Excel and Visualization Tools like Tableau.
Manage, track and present on project and work progress against critical metrics (including financials, variances in time and scope, risks, and trends) to management on a regular basis.
How You Will Achieve It
- Participate in the scoping planning, controlling and execution of various cross-functional types and levels of analytical projects and analytical solutions support to deliver quality services to the business
- Work closely with the Sr. Project Manager or Project Lead to set stakeholder expectations and maintain alignment and project performance to achieve objectives and success criteria
- Coordinate and complete reporting activities, analyze data, and assure tasks are executed in quality and timely manner in support of achieving performance against targets.
- Provide tactical and project management support on assigned finance initiatives by utilizing and driving a standardized, end-to-end project management approach (including governance methodologies and toolsets) to ensure consistency and quality
- Support work-stream development and tracking of workplans and schedules (including specialized resource requirements, key milestones, and project dependencies) to ensure projects are consistently delivered on time
- Control and report on project financials to ensure projects are consistently delivered on budget
- Support the identification of potential risks, a risk analysis and mitigation plans
- Participate in problem solving, structure proposed options/solutions and contribute to implementing approved solution with discernment
- Develop a regular cadence to report/present progress to project and senior management against critical metrics
- Support continual alignment on corporate and organization strategy, vision, mission, values, and priorities and ensure actions and behavior are consistent and supportive
- Work and develop relationships with other teams such as colleagues in GBS and Digital to understand the diverse requirements, processes and systems, to identify and complete investigations of data trends and outliers to determine root causes of issues and recommend and track the implementation of solutions.
- Package and present results of analysis, recommendations, benefits, and risks in clear & useful manner.
- Work with colleagues to understand their Business Intelligence and reporting requirements to recommend reports and analysis approaches, which may include scheduled or on demand training of Business Intelligence tools and techniques.
- Supporting manager in complex ad hoc analyses and continuous process improvement activities as necessary to support strategic objectives of the organization
- Manage multiple conflicting priorities in an organized manner and effectively manage time and balance priorities
**Qualifications**:
Must-Have
- 3-5 Years of experience in finance or related field and exposure to project management process/activities
- Bachelor’s degree in a business, finance or related field; MBA, project management credentials (i.e., PMP, 6 Sigma) preferred
- Experience & knowledge in field of data analytics, reporting & metrics.
- Strong knowledge of project management and development procedures
- Outstanding communication, interpersonal and leadership skills and comfortable influencing and motivating teams with no direct authority over them
- Strong organizational and time-management skills and ability to effectively manage competing priorities in a fast-paced environment
- Analytical skills and can understand and interpret data
- Attention to details and self-starter w
-
S2p Junior Analyst
hace 1 día
San José, Costa Rica Pfizer A tiempo completoPfizer's Global Business Services (GBS) Shared Services is a well-established operation with beginnings in Memphis, Tenn., in 1997. The organization expanded to Europe in 2003, Asia in 2007, Latin America in 2013, Eastern Europe in 2014 and AFME in 2016. GBS Shared Services has a workforce of more than 1,000 Pfizer colleagues. The GBS San Jose Financial...
-
P2p Jr. Analyst
hace 4 semanas
San José, Costa Rica Pfizer A tiempo completoPosition Summary Pfizer's Global Business Services (GBS) Shared Services is a well-established operation with beginnings in Memphis, Tenn., in 1997. The organization expanded to Europe in 2003, Asia in 2007, Latin America in 2013, Eastern Europe in 2014, and AFME in 2016. GBS Shared Services has a workforce of more than 1,000 Pfizer colleagues. The GBS San...
-
P2p Jr. Analyst
hace 1 día
San José, Costa Rica Pfizer A tiempo completoROLE SUMMARY Pfizer's Global Business Services (GBS) Shared Services is a well-established operation with beginnings in Memphis, Tenn., in 1997. The organization expanded to Europe in 2003, Asia in 2007, Latin America in 2013, Eastern Europe in 2014 and AFME in 2016. GBS Shared Services has a workforce of more than 1,000 Pfizer colleagues. The GBS San Jose...
-
P2p Jr. Analyst
hace 1 día
San José, Costa Rica Pfizer A tiempo completoRecruiter - Pfizer - Location - Escazu, Costa Rica- Costa Rica- Costa Rica- Salary - Competitive - Posted - 16 May 2023 - Closes - 15 Jun 2023 - Ref - 4885028 - Sector - Science and Pharmaceutical - Contract Type - Permanent - Hours - Full Time **ROLE SUMMARY** Pfizer's Global Business Services (GBS) Shared Services is a well-established operation with...
-
P2p Jr Analyst
hace 4 semanas
San José, Costa Rica ASEPSA A tiempo completoWE´RE HIRING: P2P JR ANALYST - **Role Summary** This position will be as main contact for local finance and all regions supported by GBS San Jose, performing sensible activities such as accounts payables inquiries and processing, controls related performance, inquiries regarding any issue related to the P2P process - **Basic Qualifications** 1 year of...
-
Supply Analyst
hace 3 días
San José, Costa Rica World Fuel Services A tiempo completoAt World Fuel Services, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance...
-
Client Services Analyst Sr
hace 3 semanas
San José, Costa Rica Experian A tiempo completoCompany Description Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100...
-
Sr. Program Manager, SBAT
hace 7 días
San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoThe Strategic Account Services (SAS) organization strives to improve the Amazon customer experience by working directly with Sellers to improve inputs to seller growth including increasing selection, improving catalog quality, maximizing Prime commitment, optimizing deals and advertising spend while educating on account health to drive seller growth. Our...
-
Financial Analyst, Reconciliation Iii
hace 4 semanas
San José, Costa Rica World Fuel Services A tiempo completoAt World Fuel Services, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance...
-
San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo3+ years of digital advertising and client facing roles experience - Bachelor's degree - Experience analyzing data and best practices to assess performance drivers Are you interested in innovating to deliver an excellent level of service to Amazon’s Selling Partners? Join us as a Senior Account Manager at Amazon International Seller Services (ISS). Our...
-
Senior Category Analyst
hace 5 días
San José, Costa Rica GRUPO STT A tiempo completoThe Sr. Category Analyst - Indirect Procurement provides consultative insights into new value generation opportunities to Category leaders and business teams. Performs program assessment, critical metric analysis, data aggregation and evaluation of key category insights driven by market, business process, financial, group/divisional level requirements to...
-
P2p Team Lead
hace 1 día
San José, Costa Rica Pfizer A tiempo completoPfizer's Global Business Services (GBS) Shared Services is a well-established operation with beginnings in Memphis, Tenn., in 1997. The organization expanded to Europe in 2003, Asia in 2007, Latin America in 2013, Eastern Europe in 2014, and AFME in 2016. GBS Shared Services has a workforce of more than 1,000 Pfizer colleagues. The GBS Procure to Pay Team...
-
Sr. Program Manager, Sbat
hace 7 días
San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo7+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Minimum 4-6 years of experience working in Retail, Business environments, driving improvements that have resulted in measurable...
-
Business Analyst, II, Trusted Order Experiences
hace 3 semanas
San José, Costa Rica Amazon Support Services Costa Rica SRL - B20 A tiempo completoDESCRIPTIONABOUT THE TEAMIn the Perfect Order Experience team, we strive to guarantee a trustworthy shopping experience by meeting or exceeding Amazon customer's product, delivery, and customer service quality expectations. We ensure customers are guided intuitively toward perfect orders and trust the products seen and purchased on our stores will be...
-
Sr Customer Success Manager, International Seller Services
hace 4 semanas
San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoAre you interested in innovating to deliver an excellent level of service to Amazon’s Selling Partners? Join us as a Senior Account Manager at Amazon International Seller Services (ISS).Our mission is to make Sellers successful on Amazon. Through the Amazon Marketplace, Amazon provides individuals or enterprises the opportunity to sell their goods on the...
-
Sr. Strategic Account Manager, Strategic Account Services
hace 4 semanas
San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoThis is an Individual Contributor role. As a Sr. Strategic Account Manager, you’ll work directly with sellers to provide guidance, support, and insights to drive growth across their Amazon businesses. On a day-to-day basis, this looks like building and executing strategic joint business plans; exploring innovative ways to identify and execute new...
-
Cci Solution Delivery Sr. Analyst
hace 1 semana
San Antonio, Costa Rica Stryker Corporation A tiempo completo**Why join Stryker?**: Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific. **Know someone at Stryker?**: **Who we Want**: - ** Dedicated...
-
Senior Category Analyst
hace 5 días
San José, Costa Rica STT Group A tiempo completo**Descripción del puesto**: The Sr. Category Analyst - Indirect Procurement provides consultative insights into new value generation opportunities to Category leaders and business teams. Performs program assessment, critical metric analysis, data aggregation and evaluation of key category insights driven by market, business process, financial,...
-
Sr. Program Manager, SBAT
hace 6 días
San José, San José, Costa Rica Amazon A tiempo completoThe Strategic Account Services (SAS) organization strives to improve the Amazon customer experience by working directly with Sellers to improve inputs to seller growth including increasing selection, improving catalog quality, maximizing Prime commitment, optimizing deals and advertising spend while educating on account health to drive seller growth. Our...
-
Business Analyst, RISC GDA
hace 3 semanas
San José, Costa Rica Amazon Support Services Costa Rica SRL - B20 A tiempo completoAt Amazon, our goal is to be earth’s most customer-centric company and to create a safe environment for both our Customers and our associates. To achieve that, we need exceptionally talented, bright, dynamic, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for...
