Senior Recruiting Coordinator

hace 4 semanas

Heredia, Costa Rica ServiceNow A tiempo completo

**Company Description**
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

At ServiceNow, teamwork makes the dream work To achieve our company goals, we are building a world-class talent engine focused on attracting and retaining the best, diverse talent. The ServiceNow Talent Acquisition team plays a pivotal role in delivering the internal and external talent to fuel the growth and success of ServiceNow and we’re achieving this by creating beautiful experiences throughout the recruitment lifecycle.

The Recruitment Coordinator is a fast-paced role in a very dynamic environment. You’ll need a team spirit - we always help each other; be action oriented, ability to prioritize, outstanding attention to detail and have a passion for engaging with others to create beautiful experiences.

**What you will do**
- Build and maintain productive partnerships with internal partners, including recruiters, HR team members, hiring teams and global mobility.
- Acting as air traffic control for all the moving parts, both reactively and proactively, throughout the recruitment lifecycle to make sure our recruitment and hiring experiences are seamless.
- Create offer letters and contracts for new hires, and employees moving roles internally and internationally
- Initiate the background verification process for new hires
- Uphold a high standard of data integrity in all systems and documents, ensuring accuracy of all data points
- You may have the opportunity to be involved in impactful team projects as required. These could be big or small, local or global.
- Perform audits and validations of recruiting transactions as required
- Produce ad hoc recruiting reports
- Be a primary point of contact for managing the offer letter and contract processes for company acquisitions
- Be a primary point of contact for managing TA related employee tickets e.g employee referral bonuses
- Responsible for training new recruiting coordination team members, as well as be a buddy to them as they ramp up in their role
- Responsible for keeping recruiting coordination training and process documents up to date
- Be a backup for the Team Lead, Recruiting Coordination, if required

**Qualifications** What you need to succeed**
- A passion for creating beautiful experiences - it's our vision
- Able to successfully organize, manage and prioritize your time efficiently, with little guidance. We work in a dynamic environment and priorities shift often and you’ll need to be able to shift gears, sometimes at a moment’s notice. You don't get overwhelmed easily.
- Outstanding attention to detail and accuracy - this is critical in ensuring a great experience as well as ensuring we meet our compliance requirements
- Excellent communication skills - we promote proactive and professional interactions at all times.
- Ability to work collaboratively, including in times of ambiguity - and being able to do this proactively
- Able to partner in a consultative way - you play a key role in driving process compliance to ensure a fair equitable hiring process for all. You will need to be bold in doing the right thing.
- Great interpersonal skills, empathy and high adaptability - you will deal with individuals from all around the world with very diverse backgrounds and cultures.
- Demonstrated ability to think ahead, anticipate and troubleshoot bottlenecks, manage escalations, and remove obstacles before they become problem, with little guidance
- You are approachable, and face problems presented to you with positivity and a desire to find the best solution for everyone involved
- A strong sense of urgency. You are able and comfortable to react and follow through with appropriate levels of urgency to situations and events that are very time sensitive.
- Able to deal with complex requests, for example, managing different time zones, conflicting schedules, coordinating travel schedules.
- Process driven with strong habits and a passion for efficiency improvement
- Ability to quickly acquire an understanding of relevant firm businesses, recruiting policies, procedures, and systems
- Experience wo

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