Support Technician for E-delivery Services

Overview Smarsh is seeking a Professional Services Implementation Technician to join our fast-growing Solutions Delivery team. The Professional Services Implementation Technician will coordinate customer escalations and promote exceptional customer experience (CX). Implement, maintain, and develop process runbooks and associated documentation that...

Overview Smarsh is seeking a Professional Services Implementation Technician to join our fast-growing Solutions Delivery team. The Professional Services Implementation Technician will coordinate customer escalations and promote exceptional customer experience (CX). Implement, maintain, and develop process runbooks and associated documentation that...

**Role Overview** Smarsh is seeking a Professional Services Implementation Technician to join our fast-growing Solutions Delivery team. The Professional Services Implementation Technician will coordinate customer escalations and promote exceptional customer experience (CX). Implement, maintain, and develop process runbooks and associated documentation that...

5+ years of developing a team of technical professionals across multiple locations experience - 2+ years of leading technology teams as a information technology operations manager experience - Bachelor's degree, or 4+ years of professional or military experience - Knowledge of Linux or Unix systems administration At Amazon, we strive to be Earth's most...

**Our organization**: HP is accelerating on Services to creating outcome-based solutions for all our customer categories. Our organization (Customer Support / CSSD-WDS) delivers these services. Our team (Services Delivery Capability team) plays a key role in the design of these services with the Business Units and are responsible of developing and...

**Job Title**: Calibration Technician II **Department**: Quality Assurance **Main Purpose of Job**: (Brief Summary) - Under laboratory coordinator’s direction, will perform technician limited duties associated with calibration and calibration area quality assurance support. Main Job Duties/Responsibilities (List most important first) - All duties listed...

**_ Responsibilities: _** - Owns the customer operational business relationship of mid-size to large domestic accounts. - Acts as a point of contact for operational & tactical issues of medium to high complexity, representing delivery of all services (all functions) to the customer: manages performance metrics, reporting, escalation & communication. - Leads...

7+ years of tax, finance or a related analytical field experience - 3+ years of advanced proficiency in Excel (pivots, lookups, etc.) experience - 6+ years of creating process improvements with automation and analysis experience - 5+ years of directly managing and leading a team of 5+ members experience - 7+ years of finance or a related analytical field...

**Technical Delivery Manager** **Responsibilities** - Act as a single point of contact for the customer for all managed service elements in scope - Participate in the customer’s steering group meetings. - Advise on and be part of the customer’s governance for HP. - Gather customers’ requirements, analyze them, and provide feedback. - Effectively...

**Job scope/summary**: This role is responsible for developing support strategies for product families and facilitating the implementation of product, service or solution portfolio lifecycle management. The role collaborates with regional and global teams on service planning and execution, fosters cross-functional collaboration, and acts as a liaison between...

**Job Summary** - This role is responsible for supporting the development, implementation and governance of product support or solution portfolio throughout the lifecycle, ensuring alignment with pricing strategies and seamless service delivery. The role represents services within product or solution portfolio core teams, incorporating service requirements...

**Job Summary** - This role is responsible for supporting the development, implementation and governance of product support or solution portfolio throughout the lifecycle, ensuring alignment with pricing strategies and seamless service delivery. The role represents services within product or solution portfolio core teams, incorporating service requirements...

Experience - Minimum of 12months of Desktop support experience - The engineers should be able to understand and speak with a good level. Principal Responsibilities: - Provide comprehensive technical support services to the Client’s onsite personnel, customers and service providers. - Perform IMAC related tasks as assigned (e.g., hardware break/fix and...

**_ Responsibilities: _** - Leads and develops product support or solution(s) planning over entire lifecycle, including conformance to pricing strategies, end-to-end service delivery and sales readiness and associated processes. - Represents services on product or solution core teams and provides service requirements into product development stages/phases,...

Technology Services Group Intern Location: Costa Rica We are seeking a motivated and enthusiastic interns to join our team in Costa Rica. As an intern, you will have the opportunity to immerse yourself in the day to day life of a Technology Services Group (TSG) Employee and gain valuable experience in your field of interest that could include Systems...

If you wish to further develop your career with one of the most successful logistics organization, this is an excellent opportunity to join our team. ** Your Role**: The Hosted Services Delivery Specialist is responsible for creating, updating and verifying information on KN's platforms for different regions. ** Your Responsibilities**: + Learn how to...

Role Description At HP, we believe in the power of ideas. Our vision is to create technology that makes life better for everyone, everywhere. CS Contractual Category is committed to driving transformation, growing the services business, meeting its  financial and operational commitments and enable revenue growth. As part of our strategy to enable growth...

Role Description At HP, we believe in the power of ideas. Our vision is to create technology that makes life better for everyone, everywhere. CS Contractual Category is committed to driving transformation, growing the services business, meeting its  financial and operational commitments and enable revenue growth. As part of our strategy to enable growth...

Requisitos: - Experience in technical support (desired). - Experience in call center (desired). - Knowledge in cloud systems. Advanced English (85%). - Knowledge in Windows. - Actividades a realizar: We are looking for call center agents with experience providing technical support. In this role you will be able to have contact with business customers and...

Requisitos: Experience in technical support (desired). - Experience in call center (desired). - Knowledge in cloud systems. Advanced English (85%). - Knowledge in Windows. - Actividades a realizar: We are looking for call center agents with experience providing technical support. In this role you will be able to have contact with business customers and...