P2p Quality Assurance Lead
hace 2 semanas
locations- San Jose- time type- Full time- posted on- Posted Yesterday- job requisition id- JR00013805- This position will be working for Continuous Improvement team within Zoetis Finance Shared Service.
- Quality Assurance Lead is responsible for reviewing and administering quality assessments within all functional areas within ZFS to measure the rates of quality performed within the given function, identifies patterns or root causes that can help prevent further failures and works with team leaders and managers to help drive and foster a sound review and other best practices and options in conjunction with company initiatives.
- Responsibilities:
- Audit and Control: Conducts routine and random account audits to detect potential errors, frauds, liability, and inappropriate business activities; Ensure compliance with company policies, procedures, and report exceptions to Team Leaders and Managers; as well as ZFS Shared Services Director.
- Training and Communication: Provides refresher training to user groups based on findings within the quality assessments. Identifies root causes for failure modes and leverages best practices to help establish a better controlled environment.
- Lead and manage quality assurance efforts and potential future team members
- Establish and develop key quality assurance KPIs for the ZFS functions.
- Use KPIs to continuously improve the efficiency of the team, while ensuring the team is meeting quality and performance standards established
- Ensure timely responses to incoming inquiries including issue resolution. Act as a point of escalation.
- Ensure compliance with any regulatory requirements for local and international markets (i.e. SOX, Internal Controls)
- Qualifications (Training, Education & Prior Experience)
- Education/Experience_
- Bachelor’s Degree or equivalent experience required
- 6-8 years related experience preferred, or equivalent combination of education
- and experience
- Skills/Abilities_
- Fluent in English is essential
- Intermediate to advanced knowledge of Microsoft Office suite (to include Excel,
- Word and PowerPoint) strongly preferred
- Excellent customer service and interpersonal skills including high integrity,
- respect for all individuals (customers, vendors, and employees), solid
- communication skills, strong critical and analytical thinking skills.
- To perform this job successfully, an individual must be able to perform each
- essential duty satisfactorily
- Seizes Accountability: Will stand up and be counted; doesn't shirk personal responsibility; can be counted on when times are tough; willing to be the only champion for an idea or position; is comfortable working alone on a tough assignment. Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers;
- We Offer:
- Competitive salary and benefits package (private healthcare and insurance, Meal allowance, Parking, corporate events for employees)
- Asociación solidarista.
- Professional and supportive working environment,
- Co-funding of professional qualifications and program Tuition reimbursement
- Possibility to work remotely from home.
- Exposure to a dynamically growing leader of the global animal healthcare segment.
Full time
- OR:
-
Data Quality Assurance Lead
hace 4 días
San Francisco, Heredia, Costa Rica Citi A tiempo completoJob OverviewThe role of Data Quality Assurance Lead at Citi is to support the Data Quality Assurance of financial systems and adherence to Citi's Data Governance Policies. This position requires strong leadership skills, with the ability to lead and participate in forums related to financial system quality controls.Key ResponsibilitiesSupport the Data...
-
P2p Analyst
hace 2 días
San José, Costa Rica ASEPSA A tiempo completoWE´RE HIRING: P2P JR ANALYST (TEMPORARY POSITION) **Role Summary** The Procure-to-Pay Analyst will be responsible for conducting key procure-to-pay activities such as handling escalations, solving conflicts for P2P accounts, and troubleshooting AMEX/Concur Aging, purchase orders, vendor master data, corporate card payments, cash reimbursement payments,...
-
P2p Team Lead
hace 2 semanas
San José, Costa Rica Pfizer A tiempo completoPfizer's Global Business Services (GBS) Shared Services is a well-established operation with beginnings in Memphis, Tenn., in 1997. The organization expanded to Europe in 2003, Asia in 2007, Latin America in 2013, Eastern Europe in 2014, and AFME in 2016. GBS Shared Services has a workforce of more than 1,000 Pfizer colleagues. The GBS Procure to Pay Team...
-
P2p Team Lead
hace 3 días
San José, Costa Rica Pfizer A tiempo completoPfizer's Global Business Services (GBS) Shared Services is a well-established operation with beginnings in Memphis, Tenn., in 1997. The organization expanded to Europe in 2003, Asia in 2007, Latin America in 2013, Eastern Europe in 2014, and AFME in 2016. GBS Shared Services has a workforce of more than 1,000 Pfizer colleagues, in addition to a successful...
-
P2P Team Lead
hace 19 horas
San José, San José, Costa Rica Pfizer A tiempo completoPfizer's Global Business Services (GBS) Shared Services is a well-established operation with beginnings in Memphis, Tenn., in 1997.The organization expanded to Europe in 2003, Asia in 2007, Latin America in 2013, Eastern Europe in 2014, and AFME in 2016.GBS Shared Services has a workforce of more than 1,000 Pfizer colleagues, in addition to a successful...
-
Quality Assurance Team Lead
hace 2 días
San José, San José, Costa Rica Ua Brands A tiempo completoAbout Us">UA Brands is a global specialty apparel brand dedicated to delivering high-quality products to the medical and culinary professions. With over 35 years of experience, we have established ourselves as a leader in our industry, known for our innovative approach, commitment to quality, and dedication to community support.">Job Description">We are...
-
Quality Assurance Engineer
hace 3 semanas
San José, San José, Costa Rica Schoolmint A tiempo completo**Company Description**SchoolMint is a leader in the K-12 Ed-tech space offering best-in-class SaaS solutions centered on Strategic Enrollment Management.Driven by our mission to help educators create bright, more sustainable futures, SchoolMint provides solutions that help K-12 districts and schools attract and enroll more students and families and retain...
-
Quality Assurance Specialist
hace 2 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAt Amzn Support Srvcs Costa Rica, we strive to provide exceptional customer service and maintain the highest standards of quality. The Senior Quality Analyst will play a critical role in driving quality improvements and preserving our commitment to excellence.The ideal candidate will have a strong analytical mindset and be able to synthesize complex data to...
-
Quality Assurance Supervisor
hace 3 días
San Francisco, Heredia, Costa Rica Auxis A tiempo completo**Quality Assurance Role**Auxis seeks a Quality Assurance Supervisor to join our team. In this role, you will be responsible for monitoring and analyzing customer interactions to identify areas for improvement. Your expertise in quality assurance and coaching will help us deliver exceptional customer experiences.**Key Responsibilities:**Analyze customer...
-
Quality Assurance Specialist
hace 16 horas
San José, San José, Costa Rica Intel A tiempo completoJob DescriptionAs a Quality Assurance Specialist at Intel, you will play a crucial role in driving the definition of a quality policy that considers customer perspective and area requirements. This involves developing, modifying, applying, and maintaining quality standards for our services.You will work with different area owners to understand processes and...
-
Master Data Quality Assurance Professional
hace 13 horas
San José, San José, Costa Rica Emerson A tiempo completoThis position is focused on ensuring the highest level of accuracy and completeness in Emerson's Customer-Vendor Master Data.As a Master Data Quality Assurance Professional, you will be responsible for qualification and classification of data, as well as performing create and update operations on Customer-Vendor Master creations from different ERP managed...
-
Quality Assurance Specialist
hace 4 semanas
San José, Costa Rica Critical Mass A tiempo completoWe are looking for an inspired and detailed-oriented Quality Assurance. An Intermediate QA reports to a QA Lead. Works closely with QA lead, QA Subject Matter Experts, other QA members, Project managers, designers, and developers to ensure QA standards and client satisfaction are delivered. They provide execution of QA tasks with speed and great quality for...
-
Quality Assurance Specialist
hace 19 horas
San José, Costa Rica Critical Mass A tiempo completoWe are looking for an inspired and detailed-oriented Quality Assurance. An Intermediate QA reports to a QA Lead. Works closely with QA lead, QA Subject Matter Experts, other QA members, Project managers, designers, and developers to ensure QA standards and client satisfaction are delivered. They provide execution of QA tasks with speed and great quality for...
-
Quality Assurance Specialist II
hace 17 horas
San Francisco, Heredia, Costa Rica Viant Medical A tiempo completoJob SummaryWe are seeking a skilled Quality Assurance Specialist II to join our team at Viant Medical. As a key member of our quality assurance department, you will play a critical role in ensuring the highest level of quality in our Class II medical devices.Main ResponsibilitiesSupport the development and production of Class II medical devices by providing...
-
End-to-End Quality Assurance Testing Lead
hace 3 días
San Francisco, Heredia, Costa Rica Citi A tiempo completo**Job Description:**We are seeking a highly skilled End-to-End Quality Assurance Testing Lead to join our team. The successful candidate will be responsible for leading the testing process, ensuring that all financial reports meet regulatory requirements, and identifying areas for improvement.**Key Responsibilities:**Manage high-volume testing of prioritized...
-
Quality Assurance Technical Lead
hace 2 días
San Francisco, Heredia, Costa Rica Prodigious A tiempo completoJob OverviewWe are seeking a highly skilled Senior QA Engineer to join our team at Publicis Global Delivery. As a key member of our quality assurance team, you will be responsible for ensuring the highest level of quality in our software products.About the Team:Collaborative and dynamic team environment.Opportunities for professional growth and...
-
Software Quality Assurance Manager
hace 2 días
San José, San José, Costa Rica Hitachi Solutions A tiempo completoWe are seeking a highly skilled Technical Test Lead to join our team at Hitachi Solutions. As a key member of our QA team, you will play a critical role in ensuring the highest quality of our software products.Your primary responsibilities will include:Developing and executing comprehensive test plans and strategies.Collaborating with cross-functional teams...
-
Language Quality Assurance Administrator
hace 3 días
San José, San José, Costa Rica Lionbridge Technologies A tiempo completoLionbridge Technologies has an exciting opportunity for a Resource Management Administrator to join its Community Management team within the Interpretations division.This role offers a unique chance to work with a talented team and contribute to the company's success.The successful candidate will assist with three key areas: Recruitment, Security, and...
-
Quality Assurance Specialist
hace 2 semanas
San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo2+ years of quality assurance engineering experience - Experience in automation testing - Experience in manual testing Prime Video is changing the way people watch movies and TV shows. From one service, we're delivering versatility with numerous ways to watch hundreds of thousands of titles on the web, mobile devices, and hundreds of Internet-connected TVs,...
-
Quality Assurance Specialist
hace 2 semanas
San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo2+ years of quality assurance engineering experience - Experience in automation testing - Experience in manual testing - Experience in UI and API automation testing (Selenium/SOAPUI) Prime Video is changing the way people watch movies and TV shows. From one service, we're delivering versatility with numerous ways to watch hundreds of thousands of titles on...