Kyc Manager

hace 6 horas

Heredia, Costa Rica Citi A tiempo completo

The Compliance AML KYC Manager is an intermediate management-level position responsible for providing full leadership and direction to a team of employees to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team. The overall objective of this role is to ensure the development and management of a dedicated internal KYC (Know Your Client) program at Citi.

**Responsibilities**:

- Manage and lead KYC operations, including executing processes in accordance with Citi compliance policies and overseeing the KYC control environment
- Perform program management of existing Business As Usual (BAU)/Refresh process with scope to migrate further functions globally
- Provide people management and development responsibilities and ensure team service level standards are met
- Liaise with Compliance department and senior management within business units supported
- Oversee new client onboarding and implement process enhancements to improve client onboarding experience
- Provide Management Information System (MIS) reporting to senior management and ensure delivery of targets within timelines dictated by BAU and Refresh Program
- Monitor account refresh activity daily to ensure regulatory/document requirements are met
- Perform quality reviews on new client and refresh cases, ensuring a high level of quality before cases are finalized
- Maintain ‘Book of Work’ for new system releases and enhancements to existing infrastructure

**Qualifications**:

- 2-5 years of industry experience

**Education**:

- Bachelor's degree/University degree or equivalent experience
- People management skills
- Results and quality oriented
- Demonstrated success articulating and delivering findings on AML high risk behaviours and KYC data
- High Level analytical research and investigative skill set including experience with background checks/intelligence/customer research/transactional analysis
- High level of analytical skills and complex problem-solving
- Excellent planning and organizational skills
- Strong PC skills (Microsoft Office with emphasis on Excel)
- Excellent written and oral communication skills with the ability to summarize findings and present in a clear concise manner to peers, direct and senior level management
- Knowledge of Citibank culture and procedures is a plus
- Strong knowledge of Citibank customer and transaction systems (i.e., Concierge, Citi smart, CRU, On Demand, etc.)
- Prior experience in a production operations environment
- Subject matter expertise in AML, EDD and KYC regulatory requirements.
- Prior experience in multinational production operations environment
- **Job Family Group**:
Compliance and Control
- **Job Family**:
Business KYC
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting

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