Kyc Operations Manager

hace 6 días

Heredia, Costa Rica Citi A tiempo completo

**El Gerente de KYC de AML de cumplimiento es un puesto de nível gerencial intermedio que es responsable de brindar total liderazgo y dirección a un equipo de empleados para suministrar control, gestión, supervisión y servicios de informes regulatorios relacionados con la Prevención del Lavado de Dinero (AML) en coordinación con el equipo de Cumplimiento y Control. El objetivo general de esta función es garantizar el desarrollo y la administración de un programa de Conoce a tu Cliente (Know Your Client, KYC) interno específico en Citi.**

**Responsabilidades**:

- ** Administrar y liderar operaciones de KYC, incluida la ejecución de procesos de conformidad con las políticas de cumplimiento de Citi y supervisar el entorno de control de KYC.**:

- ** Realizar la gestión del programa del proceso de Actualización/Actividad comercial habitual (Business As Usual, BAU) con el fin de migrar más funciones a nível global.**:

- ** Brindar responsabilidades de desarrollo y administración de personal y garantizar que se cumplan las normas de nível de servicio del equipo.**:

- ** Colaborar con el Departamento de Cumplimiento y la alta gerencia dentro de las unidades de negocios correspondientes.**:

- ** Supervisar incorporaciones de nuevos clientes e implementar mejoras de proceso para mejorar la experiência de incorporación de clientes.**:

- ** Brindar informes de Sistema de información administrativa (Management Information System, MIS) a la alta gerencia y garantizar el cumplimiento de objetivos dentro de los plazos indicados por el Programa de actualización y BAU.**:

- ** Controlar la actividad de actualización de cuentas a diario, para garantizar que se cumplan los requisitos regulatorios/de documentos.**:

- ** Realizar revisiones de calidad sobre casos de actualización y nuevos clientes, y garantizar un alto nível de calidad antes de finalizar los casos.**:

- ** Mantener un ‘Libro de trabajo’ para el lanzamiento de nuevos sistemas y mejoras en infraestructura existente.**:

- ** Evaluar adecuadamente el riesgo cuando se toman decisiones comerciales, demostrando una consideración particular por la reputación de la empresa y protegiendo a Citigroup, sus clientes y activos, al impulsar el cumplimiento de las leyes, las reglas y los reglamentos correspondientes, acatando la política, aplicando un juicio ético sólido en relación con el comportamiento personal, la conducta y las prácticas comerciales y escalando, administrando e informando los problemas de control con transparencia, así como supervisar de manera efectiva la actividad de otros y crear responsabilidad con aquellas personas que no mantienen estos estándares.**:
**Calificaciones**:

- ** 5-8 years of experience in internal control functions within the U.S.; particularly in AML/KYC, Operational Risk, legal or other control-related function in the financial services industry**:

- ** Good interpersonal skills, ability to interact with Senior Management, verbally and in written communications (Spanish and English)**:

- ** Attention to detail and ability to work under high-volume workload, prioritizing in an effective manner**:

- ** Strong analytical and communication skills; with the ability to articulate complex problems and solutions through crisp and clear messaging**:

- ** Comfortable navigating complex, highly matrixed organizations**:
**Educación**:

- ** Licenciatura/título universitario o experiência equivalente.**:

- **Job Family Group**:
Compliance and Control
- **Job Family**:
Business KYC
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

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