Director of Loss Prevention

hace 7 meses

Liberia, Costa Rica Marriott International, Inc A tiempo completo

**Job Number** 24083171

**Job Category** Loss Prevention & Security

**Location** Nekajui a Ritz-Carlton Reserve, End of the 253 National Route, Peninsula Papagayo, Liberia, Guanacaste, Costa Rica VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Manages security/loss prevention operations on a daily basis. Areas of responsibilities include protection of property assets, employees, guests and property, accident and fire prevention and response. Ensures that all areas of the property are safe and secure. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Strives to continually improve guest and employee satisfaction while maximizing the financial performance of the department.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 4 years experience in the security/loss prevention or related professional area.

OR
- 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area.

**CORE WORK ACTIVITIES**

**Managing Security/Loss Prevention Operations**
- Assists in the development and implementation of emergency procedures.
- Conducts investigation of all losses of property assets and refers to proper management for disposition.
- Deploys security staff to effectively monitor and protect property assets.
- Comply with all Corporate Loss Prevention safety and security management guidelines and procedures.
- Conduct periodic patrols of entire property and parking areas.
- Recognize success across areas of responsibility.
- Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Identifies and makes recommendations for minimizing physical hazards and unsafe work practices.
- Implements action plans to monitor and control risk.
- Maintains required reports and documentation regarding patrols of property and parking areas.
- Provides means for obtaining necessary medical attention on a timely basis.

**Leading Security/Loss Prevention Teams**
- Attends pre
- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to Loss Prevention officers.
- Celebrates successes by publicly recognizing the contributions of team members.
- Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
- Serves as a role model to demonstrate appropriate behaviors.
- Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
- Strives to improve service performance.
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

**Ensuring Exceptional Customer Service**
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Empowers employees to provide excellent customer service.
- Meet quality standards and customer expectations on a daily basis.
- Incorporates guest safety and satisfaction as a component of departmental meetings with a focus on continuous improvement.

**Conducting Human Resources Activities**
- Assists in minimizing cost of accident claims through aggressive claims management.
- Brings issues to the attention of Human Resources as necessary.
- Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service.
- Conducts hourly employee performance appraisals according to Standard Operating Procedures.
- Complete disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
- Administer property policies fairly and consistently.
- Maintain first aid and CPR certifications required for Loss Prevention officers.
- Handles guest problems and complaints.
- Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
- Provides services that are above and beyond for customer satisfaction and retention.

**Additional Res

  • Loss Prevention Operations Manager

    hace 4 semanas

    Liberia, Liberia, Costa Rica Marriott International, Inc A tiempo completo

    About the RoleWe are seeking a highly skilled Loss Prevention Operations Manager to join our team at Marriott International, Inc.Job SummaryThe successful candidate will be responsible for managing security/loss prevention operations on a daily basis. This includes protection of property assets, employees, guests and property, accident and fire prevention...

  • Loss Prevention Manager

    hace 7 meses

    Liberia, Costa Rica Marriott International, Inc A tiempo completo

    **Job Number** 24083182 **Job Category** Loss Prevention & Security **Location** Nekajui a Ritz-Carlton Reserve, End of the 253 National Route, Peninsula Papagayo, Liberia, Guanacaste, Costa Rica VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Supports managing the daily...

  • Loss Prevention Specialist

    hace 4 semanas

    Liberia, Liberia, Costa Rica Marriott International, Inc A tiempo completo

    Job OverviewWe are seeking a seasoned Loss Prevention Manager to join our team at The Ritz-Carlton in Costa Rica. This is an exciting opportunity for a skilled professional to leverage their expertise in security operations and risk management to drive exceptional guest satisfaction and business outcomes.Key ResponsibilitiesDevelop and implement emergency...

  • Director of Sales

    hace 7 meses

    Liberia, Costa Rica Marriott International, Inc A tiempo completo

    **Job Number** 24083198 **Job Category** Sales & Marketing **Location** Nekajui a Ritz-Carlton Reserve, End of the 253 National Route, Peninsula Papagayo, Liberia, Guanacaste, Costa Rica VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Leads and manages all day-to-day activities...

  • Director of Engineering Operations

    hace 2 semanas

    Liberia, Liberia, Costa Rica Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a seasoned DIRECTOR OF ENGINEERING OPERATIONS to oversee the maintenance and upkeep of our properties, ensuring seamless operations and exceptional guest experiences.About the RoleThe Director of Engineering Operations will be responsible for managing all engineering/maintenance operations, including maintaining the building,...

  • Director of Guest Services-butlers

    hace 7 meses

    Liberia, Costa Rica Marriott International, Inc A tiempo completo

    **Job Number** 24083456 **Job Category** Rooms & Guest Services Operations **Location** Nekajui a Ritz-Carlton Reserve, End of the 253 National Route, Peninsula Papagayo, Liberia, Guanacaste, Costa Rica VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property...

  • Director of Finance-a

    hace 7 meses

    Liberia, Costa Rica Marriott International, Inc A tiempo completo

    **Job Number** 24067513 **Job Category** Finance & Accounting **Location** Nekajui a Ritz-Carlton Reserve Peninsula Papagayo, End of the 253 National Route, Peninsula Papagayo, Liberia, Guanacaste, Costa Rica VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Functions as the...

  • Director Of Sales Leadership

    hace 3 meses

    Liberia, Liberia, Costa Rica Marriott International, Inc A tiempo completo

    **Job Summary**This leadership role is responsible for developing and executing sales strategies to drive revenue growth and customer satisfaction. The Director of Sales will lead a team of sales professionals to achieve property sales objectives and build long-term relationships with customers.**Key Responsibilities**Develop and implement sales plans to...

  • Luxury Condominium Facilities Manager

    hace 3 semanas

    Liberia, Liberia, Costa Rica Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a highly skilled and experienced Luxury Condominium Facilities Manager to join our team at Marriott International, Inc. As a key member of our management team, you will be responsible for implementing high standards for all aspects of life-safety, loss-prevention, unit owner identity, and privacy protection.Main...

  • Security Operations Manager

    hace 2 meses

    Liberia, Liberia, Costa Rica Marriott International, Inc A tiempo completo

    Job SummaryThe Security Operations Manager is responsible for overseeing daily security functions to protect property assets, employees, guests, and property. This includes maintaining logs and documents, training staff in emergency procedures, and implementing accident prevention measures.Key ResponsibilitiesAssists in administering fire prevention programs...

  • Purchasing Director

    hace 4 semanas

    Liberia, Liberia, Costa Rica Marriott International, Inc A tiempo completo

    Job Title: Purchasing DirectorWe are seeking an experienced Purchasing Director to join our team at Marriott International, Inc.Estimated Salary: $120,000 - $180,000 per year, depending on experience and qualifications.About the Role:The Purchasing Director will be responsible for overseeing all aspects of purchasing operations across various departments....

  • Director of Housekeeping

    hace 7 meses

    Liberia, Costa Rica Marriott International, Inc A tiempo completo

    **Job Number** 24083176 **Job Category** Housekeeping & Laundry **Location** Nekajui a Ritz-Carlton Reserve, End of the 253 National Route, Peninsula Papagayo, Liberia, Guanacaste, Costa Rica VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Manages housekeeping functions and...

  • Director of Systems

    hace 7 meses

    Liberia, Costa Rica Marriott International, Inc A tiempo completo

    **Job Number** 24087522 **Job Category** Information Technology **Location** Nekajui a Ritz-Carlton Reserve, End of the 253 National Route, Peninsula Papagayo, Liberia, Guanacaste, Costa Rica VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Helps drive company values and...

  • Director of Housekeeping

    hace 7 meses

    Liberia, Costa Rica Marriott International, Inc A tiempo completo

    **Número de Empleo** 24083176 **Categoría de Empleo** Housekeeping & Laundry **Ubicación** Nekajui a Ritz-Carlton Reserve, End of the 253 National Route, Peninsula Papagayo, Liberia, Guanacaste, Costa Rica VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Management - Marriott International es...

  • Director of Sales

    hace 7 meses

    Liberia, Costa Rica Marriott International, Inc A tiempo completo

    **Número de Empleo** 24083198 **Categoría de Empleo** Sales & Marketing **Ubicación** Nekajui a Ritz-Carlton Reserve, End of the 253 National Route, Peninsula Papagayo, Liberia, Guanacaste, Costa Rica VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Management - Marriott International es un...

  • Director of Finance-a

    hace 7 meses

    Liberia, Costa Rica Marriott International, Inc A tiempo completo

    **Número de Empleo** 24067513 **Categoría de Empleo** Finance & Accounting **Ubicación** Nekajui a Ritz-Carlton Reserve Peninsula Papagayo, End of the 253 National Route, Peninsula Papagayo, Liberia, Guanacaste, Costa Rica VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Management - Marriott...

  • Finance Director Work

    hace 1 semana

    Liberia, Costa Rica BairesDev A tiempo completo

    Who We are BairesDev is proud to be the fastest-growing company in America. With people in five continents and world-class clients, we are only as strong as the multicultural teams at the heart of our business. To consistently deliver the highest quality solutions to our clients, we only hire the Top 1% of the best talents and nurture their professional...

  • Risk Management Executive

    hace 3 semanas

    Liberia, Liberia, Costa Rica Marriott International, Inc A tiempo completo

    **Job Overview**We are seeking a highly skilled and experienced Risk Management Executive to join our team at Marriott International, Inc.**Estimated Salary:** $65,000 - $90,000 per yearAs a key member of our Loss Prevention department, you will be responsible for ensuring the safety and security of our guests, employees, and property. Your primary focus...

  • Director of Food

    hace 7 meses

    Liberia, Costa Rica Marriott International, Inc A tiempo completo

    **Job Number** 24069136 **Job Category** Food and Beverage & Culinary **Location** Nekajui a Ritz-Carlton Reserve Peninsula Papagayo, End of the 253 National Route, Peninsula Papagayo, Liberia, Guanacaste, Costa Rica VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Functions as...

  • Creative Director Work

    hace 1 semana

    Liberia, Costa Rica BairesDev A tiempo completo

    Who We are BairesDev is proud to be the fastest-growing company in America. With people in five continents and world-class clients, we are only as strong as the multicultural teams at the heart of our business. To consistently deliver the highest quality solutions to our clients, we only hire the Top 1% of the best talents and nurture their professional...