Professional, Application Specialist

hace 3 semanas


Orotina, Costa Rica Fiserv, Inc. A tiempo completo

**Client Tech Support - Prologue Financials**

**Essential Job Responsibilities**:

- Perform research and problem diagnostics to determine resolutions to reported problems.
- Provide database queries and diagnostic scripts to gather information for effective analysis.
- Validate issues are resolved to customer satisfaction prior to closing inquiries.
- Provide root-cause analysis for complex issues including action plans to prevent reoccurrence.
- Efficiently and appropriately escalate issues to Tier 2 support team when warranted.
- Participate in User Acceptance Testing and product documentation review.
- Provide client input to Product Managers, Business Analysts and Programmers regarding product features and enhancements.
- Position normal hours are 9:00 AM - 6:00 PM; however, this position requires flexibility in work hours and may rotate with other staff members to cover extended support hours.
- The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities._

**Basic Qualifications for Consideration**:

- Bachelor's degree in Accounting, Finance, Business Administration, or equivalent education in a related discipline is required.
- Type of work experience required - Requires Two years accounting experience.

**Preferred Skills, Experience, and Education**:

- Proficiency in MS SQL (queries) as well as working in virtual environments a plus.
- Ability to analyze and solve complex technical problems using sound judgment and experience.
- Proficiency in understanding accounting rules.
- Excellent presentation, client management, organizational, verbal and written communication skills.
- Strong knowledge of client support procedures with attention to detail and follow up.

**Who We Are**:
Fiserv provides financial accounting software that automates and streamlines day-to-day processing by reducing the effort required to perform financial accounting functions. Our clients include the finance leadership, financial and treasury accountants at leading US financial institutions.
- Fiserv is an Equal Opportunity Employer/Disability/Vet._



  • Orotina, Costa Rica 3M A tiempo completo

    **Job Description**: **Job Description**: This is an Entry Level Position. Person(s) hired for the Cash Application Team will either ensure that the bank accounts and general ledger & sub-ledgers are aligned at each month-end and/or will ensure any disconnects between the general ledger and sub-ledgers are in agreement/reconciled in a timely matter. The goal...


  • Orotina, Costa Rica 3M A tiempo completo

    **Job Description**: The person hired as Internal Control Specialist will be part of the 3M Global Service Center (GSC) record-to-report team and will be responsible for ensuring Global Financial Standards (GFS) and SOX compliance, standardization of best practices and risk culture development on RTR. The Internal Control Specialist responsibilities will...


  • Orotina, Costa Rica ClinicGrower A tiempo completo

    ClinicGrower is a leading digital marketing agency that works specifically with medical and dental practices in order to connect them with new patients in their community and generate leads, appointments, and sales. We are a vital part of their overall business. We deliver results and help grow these practices to new levels. Thanks to our great work, we...


  • Orotina, Costa Rica 3M A tiempo completo

    **Job Description**: Job Title Product Application Customer Experience Representative Collaborate with Innovative 3Mers Around the World Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and...


  • Orotina, Costa Rica 3M A tiempo completo

    Person(s) hired for the **KCI **US **Cash Application Analyst(s) **will be responsible for receiving and posting cash payments to AR system as well as posting of correspondences, reviewing and analyzing explanations of benefits for accurate posting and final resolution to the AR system. Full knowledge of the job is expected, and only general supervision and...


  • Orotina, Costa Rica Autodesk A tiempo completo

    Job Requisition ID # 22WD60318 Position Overview As a Technical Specialist, you will be part of the License Compliance Analytics team within Global License Compliance Sales. Our team is instrumental in supporting the global organization by detecting and addressing incompliant usage of Autodesk’s software. We are a strong partner for both the data...


  • Orotina, Costa Rica DHL A tiempo completo

    **JOB PURPOSE** The role will be part of a new IT Services DevOps team within the Identity & Access Management area serving the “Start DPDHL” service introduction. After an initial implementation phase the “Start DPDHL” project will turn into a global service, providing identity management to all DPDHL divisions. **WHAT DO WE EXPECT** - A...


  • Orotina, Costa Rica 3M A tiempo completo

    **Job Description**: Amazon International eCommerce Specialist Collaborate with Innovative 3Mers Around the World Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a...


  • Orotina, Costa Rica Fiserv, Inc. A tiempo completo

    **Essential Job Responsibilities**: - Provides information upon request from Fiserv team members - Monitor Capacity and Transaction flow to identify current or potential problems. - Escalate Severity 1 and 2 level events to Incident Management within 10 minutes of the initial alert and Severity 3 and 4 events to the appropriate support team(s) within...

  • Quality Specialist

    hace 3 semanas


    Orotina, Costa Rica Amentum A tiempo completo

    Job Summary: **Amentum** is seeking a **Service Quality Specialist** to join our Commercial Operations and Maintenance Team. The **Service Quality Specialist** performs duties related to the implementation and maintenance of an ISO9001/ISO45001 registered systems related to quality and safety in a facilities services environment. Services provided include...

  • IT Specialist

    hace 5 días


    Orotina, Costa Rica TUI A tiempo completo

    Join our global TUI Musement IT Team based in **San Jose, Costa Rica** as an IT Specialist and provide a high level of service to internal and external customers. **ABOUT THE JOB** - Work closely with stakeholders supporting America IT team, who support primarily all TUI MM sites in Americas and Caribe region and secondly worldwide - As an IT Specialist,...


  • Orotina, Costa Rica Kimberly-Clark A tiempo completo

    **Main purpose of the role** The Taxes Project Specialist will be leading projects focused on standardizing, optimizing and automating business operations, working in partnership with the BPM teams, suitable Process Owner(s), Subject matter experts, and ITS team. **Role Accountabilities**: - Leading/supporting medium to high complexity taxes...


  • Orotina, Costa Rica TD Synnex A tiempo completo

    **Are you ready to make a BIG impact with TD SYNNEX?** In addition to a competitive benefits package, we provide our co-workers with opportunities to get involved in well-being seminars and programming, employee-led Business Resource Groups (BRGs), leadership development tracks, special industry events, and much more. **Job Summary**: The Sales Support...

  • Sourcing Specialist

    hace 5 días


    Orotina, Costa Rica US AMR-Jones Lang LaSalle Americas, Inc. A tiempo completo

    **JLL supports the Whole You, personally and professionally.** **Benefits to eligible employees, include**: - Life, health and dental insurance for you. - Annual Performance Bonus. - Online platform with certified courses for your professional development. - Wellbeing platform with personalized programs (yoga, meditation, exercise, meal plans, among...


  • Orotina, Costa Rica TUI A tiempo completo

    Join our global TUI Musement Team in Costa Rica as an Groups & Tours Quotations Executive.Your mission will be to work and lead. You will be managing the business of our Specialist Business clients (round trips, groups & fly & drive), guaranteeing the highest levels of quality and generating loyalty by supporting their growth in destination. **This role is...


  • Orotina, Costa Rica Intel A tiempo completo

    Flex PPV product burst capacity services - Product Professional Technical Services - Intel Flex - Infrastructure Intel Flex is an embedded consulting unit, with hundreds of professionals with deep domain expertise and emerging skills delivering Software solutions. We partner with businesses across Intel to accelerate client value. A global organization with...


  • Orotina, Costa Rica Autodesk A tiempo completo

    Job Requisition ID # 22WD60291 Position Overview Autodesk Technical Sales Specialists are responsible for organizing and presenting technical industry content/demonstrations in customer calls and meetings. Such engagements are intended to drive revenue in collaboration with our Inside Sales teams as well as channel partners. The Technical Sales Specialist...

  • Assc. Sales Rep

    hace 2 días


    Orotina, Costa Rica ZM Financial Systems A tiempo completo

    Collaboration = Innovation One leads to the other. At Moody’s, we believe good teamwork gives us an edge. We foster a culture that thrives on diverse perspectives to overcome ever-changing market challenges. Join us and let’s move the world forward together. Department Banking OU Role/Responsibilities Product Specialist will have the opportunity to...

  • Sales Representative

    hace 3 días


    Orotina, Costa Rica Opus Growth Partners A tiempo completo

    Sales & Marketing Executive, Lead generation - C1 English REQUIRED Opus Growth Partners are recruiting ambitious, goal oriented people with Fluent English (C1) to become future sales stars. Experience is not required. We are looking for recent graduates, or professionals looking to retrain. We work with exciting, high-end businesses in the UK and US. Our...

  • Sr. Product Owner Sd-wan

    hace 3 semanas


    Orotina, Costa Rica Synophic MX A tiempo completo

    This position provides critical skills as part of a team to design, engineer, and implement zero trust architecture utilizing emerging technologies such as SD-WAN and SASE. Good understanding, deep knowledge, and design capabilities on IP networking and cybersecurity are essential. **DUTIES AND RESPONSIBILITIES**: - Design and implement zero trust network...