UX Researcher

We believe in a world where growth thrives across borders and cultures. That's why our Founder and CEO Rick Hammell started Atlas, coining the term Employer of Record (EOR) simultaneously. As an EOR, Atlas employs people to work for companies anywhere in the world. Before we came along, the only businesses offering a similar solution were essentially brokers. They'd outsource your HR and payroll services to third-party providers in different countries. Today, we're the only 100% Direct EOR in the world, partnering with clients to get to market 82% faster, at a reduced cost, and with lower risk through local expertise in over 160 countries.

Atlas technology powers the idea that companies can employ whoever they want, wherever they are in the world. Through our cloud-based platform, we deliver the Human Resources infrastructure that underpins international growth, leaving companies free to focus on the strategy that makes it happen. We partner with our clients through their international life cycle from the first dip in the global pool until the moment it's time to set up their own entities and run payroll. Atlas is here from point A to point Z.

The future of work is borderless, and so are we. So, it helps that our people are located around the globe — in the US, UK, India, China and beyond — and speak 90+ languages. Diversity and inclusion are at our core.

We're excited about our next phase of growth. We're launching new tech, adding new solutions and now we're looking for YOU — eager for a challenge, energized by innovation and aligned with our mission to deliver a future of work without borders.

**Key Responsibilities**
- Lead the user research process by closely collaborating with product management and other verticals.
- Develop research plans, define research objectives, share insights and findings with internal team, stakeholders in an engaging manner.
- Conduct interviews with external and internal users to identify usage and effectiveness of product features, have a pulse of user needs, goals and pain points at all times.
- Conduct stakeholder and user interviews, implement surveys and identify research methods to best gain user insights.
- Work closely with UX designer to help build wireframes based on information synthesized through user research.
- Collaborate with designers and developers to review designs, discuss product features and implementation.

**About You**
- At least 4 years of professional experience conducting user research for a product company, preferably B2B SaaS.
- Excellent understanding of user behaviour, psychology.
- Expertise in conducting qualitative/quantitative research independently.
- In-depth understanding of UI design and product building.
- Creativity and attention to details with hands-on experience (portfolio required).
- Previous experience with B2B SaaS solutions is a plus (HRIS, Payroll, Tax or Payment Process companies will be preferred).

**What we value**
- You are organized and meticulous attention to detail.
- You have excellent collaboration, communication skills.
- You are a team player, comfortable working in a fast-paced environment, often on multiple projects with tight deadlines.

**What We Offer**
- The opportunity to work with a purpose — simplifying global expansion while supporting sustainable communities around the world
- A diverse and inclusive environment, with over 40 nationalities represented, 90+ languages spoken, and a workforce made up of 52% women
- Flexible PTO and birthdays off
- Growth and development opportunities with access to Coursera - a leading learning and certification provider
- The opportunity to challenge yourself in a high-performing organization and leave each day knowing you have made an impact.

This position description may not describe all duties, responsibilities, and skills associated with this position. It is intended to portray the major aspects of the job. Other duties or skills may be required.