Delivery Quality Associate
hace 6 meses
Hello Are you ready to Work from Home and transform your career? If you have great consulting skills and know you can consistently delight our customers and help grow our accounts, Modus is the perfect fit for you. Our high performance team helps our clients to build awesome solutions to accomplish their goals and vision. Are you interested in working from home with some of the best talent on the planet? Then keep reading.
We're looking for a **Delivery Quality Associate** to join the Consulting Operations team at Modus.
**About You**
**Experience Level: Senior**
**[In order to requisition 1579]**:
You love helping and supporting teams to build great software. You are a gifted analytical thinker who works on strategies and processes to help delivery teams succeed. You have an eye for reporting and monitoring to ensure what you have created is benefiting our consulting delivery team. You are an effective communicator easily able to articulate a situation succinctly while also having a plan of action ready to go to help teams remedy concerns.
Your focus in this role will be on developing a quality assurance strategy and framework within delivery engagements that aligns with Modus' goals and objectives. A part of this focus will be to create and implement standardized processes and procedures to ensure consistent quality throughout the delivery lifecycle. This will involve defining quality metrics, establishing quality control checkpoints, and creating documentation and guidelines for the delivery team.
You will be expected to monitor the delivery processes and outputs to identify any deviations from quality standards. This involves conducting regular audits, inspections, and reviews to ensure compliance with established procedures. We'll also be looking to identify and analyze quality-related issues or defects and initiate corrective and preventive actions. This will require our team to work closely with project managers, development teams, and other stakeholders to address the identified issues and implement solutions.
To achieve these goals you will be looking to drive continuous improvement initiatives to enhance the quality assurance processes, tools, and methodologies. This includes gathering feedback, conducting root cause analysis, and implementing process enhancements to prevent future quality issues within our engagements. This will require collaboration with various stakeholders, including project managers, developers, testers, and customers, to establish and maintain effective communication channels regarding quality standards, expectations, and feedback.
- You love learning and understand that software is an ever-evolving world. You enjoy playing with new tech and exploring areas that you might not have experience with yet. You are self-driven, self-learner willing to share knowledge and participate actively in your community.
Having overlap with your team is critical when working in a global remote team. Modus requires all team members to overlap with EST hours daily. In addition, reliable high speed internet is a must.
**Things You Might Do**
Modus is a fast-growing, and remote-first company, so you'll likely get experience on many different projects across the organization. That said, here are some things you'll probably do:
- Give back to the community via open source and blog posts
- Travel and meet great people
- as part of our remote-first lifestyle, it's important that we come together as needed to work together, meet each other in person and have fun together. Please keep that in mind when you apply.
- Teach and be taught: Modus creates active teams that work in internal and external projects together, giving opportunities to stay relevant with the latest technologies and learning from experts worldwide
- Interact directly with internal and external clients to represent Modus and its values.
Our Benefits may vary according to the Country you are located in, so please reach out to our recruiter in case you have any questions.
**If you live in Costa Rica and you become a full-time employee we offer**:
- Competitive compensation
- 100% Remote work (could vary according to the client's needs)
- Flexible working hours
- Travel according to client's needs
- Company paid private insurance
- The chance to work side-by-side with thought leaders in emerging tech
- Social Security (CCSS) by law
**If you live in Romania and you become a full-time employee we offer**:
- Competitive compensation
- Medical insurance
- Meal vouchers
- Telework indemnity
- Bookster subscription
- Extra PTO Days with Tenure per year worked(up to max. 4 days)
- Possibility to obtain paid certification/courses if they align with company goals and are relevant for the employee's role
- Client Referral program
- 100 % remote work and the possibility to work from the office
- The chance to work side-by-side with thought leaders in emerging tech
**If you live in the USA and you become a full-time employee we off
-
San José, San José, Costa Rica Pfizer A tiempo completoPfizer Solution Delivery ExpertWe are seeking a highly skilled Solution Delivery Associate to join our team at Pfizer. As a key member of our Revenue Management Solution Tower, you will be responsible for delivering innovative technology solutions across all functions from research to manufacturing.Key Responsibilities:Collaborate closely with Digital and...
-
Sr. Associate, Virtual Service Delivery
hace 6 meses
San José, Costa Rica Pfizer A tiempo completoColleague Services Senior Associate Virtual Service Delivery ROLE SUMMARY ROLE RESPONSIBILITIES - Lead the Planning, Production and Technical Support of Virtual Events - Utilize Pfizer’s Web-conferencing platforms to produce Virtual Events with industry leading production software - Process analysis and improvements - Management of operational projects -...
-
Lead Associate
hace 3 semanas
San José, Costa Rica WNS Global Services A tiempo completoJob DescriptionQuality Auditor would be responsible for the entire quality assurance process; from sample selection to conducting audits, performing error RCA and providing relevant feedback to associates.Auditor would ensure correctness and completeness of cases and compliance with applicable regulatory requirements.Auditor would also be responsible for...
-
Customer Service Associate
hace 4 semanas
San José, San José, Costa Rica WNS Global Services A tiempo completoJob OverviewWNS Global Services is seeking a highly skilled Customer Service Associate to join our team in the role of Quality Assurance Specialist.
-
Na Quality Associate
hace 6 meses
San José, Costa Rica Emerson A tiempo completoThe NA Quality Associate is responsible for deploying and ensuring compliance with MSS quality assurance and safety processes for the NA MSS engineered solutions organization. **In this Role, Your Responsibilities Will Be**: Quality: - Assist in company ISO activities like quality management certification/surveillance audits, awareness programmes, process...
-
Research Associate-due Diligence
hace 6 meses
San José, Costa Rica Boston Consulting Group A tiempo completo**WHAT YOU'LL DO**: As a Research Associate within BCG’s Data and Research Service (DRS) function, you will take work upon complex research projects independently within our Due Diligence sector. You will proactively understand the context of the research ask and deliver actionable insights for BCG’s case proposals, ongoing cases and business or internal...
-
Senior Virtual Service Delivery Associate
hace 2 meses
San José, San José, Costa Rica Pfizer A tiempo completo**Virtual Service Delivery Lead**At Pfizer, we're seeking a skilled professional to lead the planning, production, and technical support of virtual events.**Responsibilities**- Utilize industry-leading production software to produce high-quality virtual events- Manage operational projects and contribute to scoping and controlling site vendors project...
-
Senior Associate
hace 6 meses
San José, Costa Rica WNS Global Services A tiempo completo**Company Description** WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...
-
Research Associate
hace 2 meses
San José, San José, Costa Rica Boston Consulting Group A tiempo completoJob OverviewThe Boston Consulting Group is seeking a highly skilled Research Associate to join our Data and Research Services (DRS) team. In this role, you will work closely with our consulting teams to deliver high-quality research and support the development of business cases.Key ResponsibilitiesConduct complex research projects independently, focusing on...
-
Associate Product Manager
hace 6 meses
San José, Costa Rica Splunk A tiempo completo**Associate Product Manager - Cloud Business Delivery** A little about us. Splunk is here to build a safer and more resilient digital world. We’re proud to say that we’re the key to enterprise resilience for more than 11,000 enterprise organizations that use our Unified Security and Observability Platform to keep their systems secure and reliable....
-
Senior Associate
hace 6 meses
San José, Costa Rica WNS Denali A tiempo completo**Company Description** WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...
-
Lead Associate
hace 6 meses
San José, Costa Rica WNS Global Services A tiempo completo**Company Description** WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...
-
R2R Senior Associate
hace 1 mes
San José, San José, Costa Rica Zoetis A tiempo completoAt Zoetis, we are seeking a highly skilled R2R Senior Associate to join our team. This role is responsible for supporting the financial close process and ensuring the timely delivery of quality financial statements.Job OverviewThe R2R Senior Associate will report to the R2R Team Lead and be responsible for providing general guidance to the team and...
-
Associate/Senior Associate Consultant
hace 7 meses
San Pedro, Costa Rica Red Nucleus A tiempo completoRed Nucleus is hiring an Associate/Senior Associate Consultant to join our global team! This role is based out of our Costa Rica office. How You Will ContributeIn this position, you will be working with our Scientific Services & Advisory team. As an Associate Consultant/Senior Associate Consultant at Red Nucleus, you will be working under the direction of...
-
Research Associate
hace 1 mes
San José, San José, Costa Rica Boston Consulting Group A tiempo completoAbout the RoleAs a Research Associate at Boston Consulting Group, you will play a key role in delivering high-quality research outputs that support our consulting teams and clients. You will be responsible for identifying opportunities to deliver beyond-the-ask and engaging with case and knowledge team requestors to uncover the real ask.Key...
-
Sr. Associate Virtual Service Delivery
hace 6 meses
San José, Costa Rica Pfizer A tiempo completoROLE SUMMARY The Digital Corporate Affairs Client Partner and Colleague Services Team is responsible for providing a high quality, consistent, and repeatable end user support experience to Pfizer colleagues via a multi-channel service support strategy. The team provides leadership to maintain and deliver a consistent operating environment across Digital...
-
Associate - Procurement Services (Ta)
hace 6 meses
San José, Costa Rica WNS Denali A tiempo completo**Company Description** WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...
-
Associate, Regional Ta
hace 7 meses
San José, Costa Rica Pfizer A tiempo completoWhat You Will Achieve How You Will Achieve It- Execute key operational components of the end to end recruitment and onboarding processes including interview scheduling, coordination and logistics, offer documentation generation and management, and pre-boarding documentation management- Provide onboarding support and coordination for new colleagues and...
-
R2r Senior Associate
hace 6 meses
San José, Costa Rica Zoetis A tiempo completolocations- San Jose- time type- Full time- posted on- Posted Today- job requisition id- JR00014169- Position Purpose: - This position will report to the FA Lead Associate and will support the execution of Fixed Assets Accounting related activities. Key attributes of this role include: - Self-motivated with proven leadership and organization skills -...
-
R2r Senior Associate
hace 6 meses
San José, Costa Rica Zoetis A tiempo completolocations- San Jose- time type- Full time- posted on- Posted Today- job requisition id- JR00013907- Position Purpose: - The R2R Associate reports to the R2R Team Lead. This position is responsible for performing General Accounting activities related to the Financial Month End process, such as balance sheet account reconciliations, journal entries, and...
