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Director of National Programs/Director of Enrollment

hace 3 meses

San José, San José, Costa Rica Maximo Nivel International A tiempo completo
Job SummaryThe Director of National Programs leads the Native English Program for the Maximo Nivel institute in Costa Rica. The National Director is responsible for sales, marketing, client service, class scheduling, diagnostic testing, and matriculation. The Director of National Programs manages a team of 2-4 [shared] office staff. A major component of the position is managing the front office (the store) and the daily logistics of opening, closing, cashing out, and selling English classes. It's also important to generate excitement, both within the National Programs Team and the client base, about providing great client service and meeting matriculation goals every month

The Director of National Programs works directly with individuals to matriculate them into Maximo's Native English Program.

The Director also works with corporate clients to sell group programs to hotels, banks, restaurants, tour operators, and other businesses.

The National Director works very closely with the Academic Director in terms of providing great client service to students and clients, scheduling classes, and maximizing the number of matriculations each month.

As a member of the Executive Team, the National Director also works closely with the Country Manager and the Director of International Programs.

Qualifications- Bachelors Degree; Masters Degree preferred

  • TEFL, TESOL, or CELTA Certification preferred
  • Fluent English; Advanced Spanish required
  • 35 years professional experience, ideally in sales or client service environment
  • Outstanding administrative and organizational skills; exceptional attention to detail
  • Excellent computer skills including Excel, Word, PowerPoint, etc.
  • Strong team skills and a love for team training
  • Must be ready to lead and manage a crosscultural team
  • Excellent interpersonal skills; excellent writing skills
  • Focused on results increasing matriculations and delivering great client service
  • Adept at setting goals and managing competing priorities be the owner of the National Programs area
  • Metric driven; able to understand, analyze, and present data to support business decisionsSalary and Benefits $1,200 $1,600 per month (USD)
  • Monthly bonus program
  • Health insurance reimbursement
  • Paid vacation
  • Work visa assistance