Technical Escalation Manager III

A little about us. Splunk is the key to enterprise resilience for the 11,000+ organizations that use our Unified Security and Observability Platform. We regularly appear on a lot of "Best Places to Work" lists and we think it's because we encourage our Splunkers to bring their whole, authentic selves. So bring your work experience, problem-solving skills and...

Job Purpose:This position is responsible for managing technical escalations for our client. This person will coordinate with internal teams and manage them to provide solutions to complex technical escalations. The person will communicate with teams at all levels both internally and within the client's organization. This is a critical position with very high...

Job Purpose:This position is responsible for managing technical escalations for our client. This person will coordinate with internal teams and manage them to provide solutions to complex technical escalations. The person will communicate with teams at all levels both internally and within the client's organization. This is a critical position with very high...

Job Purpose: This position is responsible for managing technical escalations for our client. This person will coordinate with internal teams and manage them to provide solutions to complex technical escalations. The person will communicate with teams at all levels both internally and within the client's organization. This is a critical position with very...

3 year of experience in Reported Abuse, Abuse Prevention OR 2 years of experience in investigations, risk, incident or crisis management. Demonstrated experience handling escalations. Demonstrated experience driving root cause investigations. Demonstrated experience working with cross departmental teams to perform investigations and improve processes. Strong...

About Us:SentinelOne is defining the future of cybersecurity through our XDR platform that automatically prevents, detects, and responds to threats in real-time. Singularity XDR ingests data and leverages our patented AI models to deliver autonomous protection. With SentinelOne, organizations gain full transparency into everything happening across the...

At Smartsheet Support we empathize and empower others with expert engagements and are the first line of response for our customers to fix issues, share best practices, and advocate for users. Our teams of experts are aligned to various domains of knowledge, promoting the most effective and expedient customer resolution.You will report to a Support Manager....

Technical Account Manager (Remote in Costa Rica)We are looking for a Technical Account Manager for a large, global US based B2B Software company. This role will focus on post-sales activities to onboard customers and implement the client's solutions and for serving as the main point of contact for customers, providing technical guidance, troubleshooting...

4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience Bachelor's degree or equivalent Experience handling confidential informationAt Amazon we believe that customer trust is of paramount importance to anything we do. To continue building customer trust the Selling Partner Abuse team works with...

The Network and Edge Group is accelerating digital transformation and AI in networks and at the edge through a broad portfolio, open ecosystem and integrated platforms. Our portfolio is broad. NEX modifies Xeon, Core and Atom products from our Client Computing Group (CCG) and Data Center and AI Group (DCAI) and often adds specific innovations to meet the...

About Cloud Software GroupCloud Software Group combines the capabilities of both Citrix and TIBCO, creating one of the worlds largest cloud software providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud solutions to get work...

Overview:We're looking for a customer-oriented Escalation Specialist 1 to support our clients with excellent customer service while managing high-severity issues. You'll be proactive in communicating with our customers and ensuring a positive support experience at all levels of the support structure. In this role, you'll act as liaison between end-user...

GoalThe Senior NA Retail Enterprise Project Manager provides broad and effective leadership on large, complex projects as well as strong tactical project management and administration. This position is responsible for managing, directing, and overseeing multiple NA Retail Installation projects to drive the delivery of quality solutions that meet performance...

About the Role:We are seeking a highly skilled and motivated Technical Account Manager to join our team at a QA software company. As a Technical Account Manager, you will be responsible for managing the relationships with our key clients, ensuring their satisfaction, and driving the successful implementation and adoption of our software solutions. You will...

OUR VISION:THE WORLD. SUBSCRIBED.Customers have changed. They're looking for new ways to engage with businesses. Consumers today have a new set of expectations. They want outcomes, not ownership. Customization, not generalization. Constant improvement, not planned obsolescence.In the old world (let's call it the Product Economy) it was all about things....

We're looking for an outstanding Senior Escalation Engineer. You will provide an extraordinary customer service experience by problem identification and resolution on Endpoint Management. Do you have 5 years of proven ability in Enterprise support team and have strong critical thinking and problem resolution skills? Then we'd love to speak with youPosition...

Bachelor's degree 5+ years of technical product management, program management or engineering experience Experience contributing to leading engineering discussions around technology decisions and strategy related to a product Experience owning roadmap strategy and definition Experience owning feature delivery and tradeoffs of a productAre you interested in...

Thunderbird Commercial Credit, LLC, (an affiliate of World Business Lenders, LLC), stands at the forefront of innovation in the lending industry. As a startup dedicated to delivering cutting-edge solutions, Thunderbird is committed to providing high-quality and scalable financial platforms to its users.Thunderbird is a company with a 100% remote...

Goal The Senior NA Retail Enterprise Project Manager provides broad and effective leadership on large, complex projects as well as strong tactical project management and administration.This position is responsible for managing, directing, and overseeing multiple NA Retail Installation projects to drive the delivery of quality solutions that meet...

GoalThe Senior NA Retail Enterprise Project Manager provides broad and effective leadership on large, complex projects as well as strong tactical project management and administration. This position is responsible for managing, directing, and overseeing multiple NA Retail Installation projects to drive the delivery of quality solutions that meet performance...