Product Owner

hace 3 semanas

San Francisco, Heredia, Costa Rica BMA Group A tiempo completo

Job Title:
Product Owner

Job Grading Information:

- (For HR use only)_

Grade Assigned: 15

Date Approved: 1/4/2023

Job Code: 003120

FLSA Status:
E

Department:
eCommerce

Supervisor Job Title:
Manager, Product Management

Work Location:
Columbus, OH

Job Description Created By:
Ashwini Kadian

Date Created/Revised: 08/24/2021

Job Summary


The Product Owner will work closely with business partners, product managers, and IT teams to define, prioritize and confirm requirements within the eCommerce product portfolio.

The Product Owner must be able to effectively communicate with project stakeholders using business terminology as well as possess a strong technical background to enable comprehensive business-IT alignment.


Essential Tasks
%
of Time Spent

Essential Tasks
25%

Discovery

  • Partner with the operations teams to understand areas of opportunities, get complete understanding of the request and identify dependencies between current and future work in pipeline
  • Using technical expertise, analyze functional proposals for feasibility and impact
  • Partner with eCommerce, Store Operations, Marketing and Merchandising teams to identify requirements for strategic initiates and competitive enhancements to eCommerce and instore solutions
  • Partner with information security and loss prevention groups to identify and mitigate risks for new functionality and processes
  • Partner with analytics teams to identify functions to track and test
  • Leverage customer feedback to identify use cases and interaction flows
25%

Manage the backlog

  • Create epics, user stories, document acceptance criteria, generate process flows, prototype, etc.
  • Document work effort for each item such as story points.
  • Proactively reach out to the right personnel to address any questions or clarifications
10%

Prioritize needs

  • Prioritize the backlog consistently in collaboration with all the required parties, such as product managers, business, IT, UI/UX and thirdparty vendors
30%

Oversee development stages

  • Sprint Planning: Prepare the sprint goal and sprint plan items and refine it during the sprint planning meeting, prioritize and share the plan with the team and stakeholders
  • Sprint Review: Lead the sprint review to show the product build to the stakeholders, respond to key questions/concerns, create additional user stories based on the feedback from sprint review
  • UAT: Review, approve all work completed by the team to ensure it meets customer needs.
Lead customer facing UAT and document additional user stories based on the feedback

  • Recommend A/B test components based on UAT results
  • Bug Triaging: Guide the team for the bugs identified during the sprint, identify impact and priority, collaborate with business where necessary
  • Production Release: Perform validation of the working software before and after the release in QA and production environments, communicate the status of the release to the stakeholders
  • Maintain the accuracy of the sprint and product backlog at all times partnering with the scrum master
5%

Act as primary liaison

  • Partner with Store Communications to identify areas of impact requiring user training
  • Participate in the creation of user training for new products and enhancements
  • Monitor and report on KPI's identified for delivered products
5%

Product Strategy:

  • Monitor industry trends and recommend solutions to enhance the eCommerce roadmap
  • Identify risks and dependencies between initiatives in the eCommerce roadmap
  • Participate in the evaluation of software solutions and 3rd party eCommerce engagements

Other essential tasks may occur as directed by your supervisor:

Job Requirements
List the essential and preferred requirements for this job, including years of experience, education, certifications, skills and abilities

Essential Requirements

  • Bachelor's Degree in related Marketing / Retail / Technology
  • 5+ years of retail / eCommerce / Product Owner / IT Business Analysis or similar role experience
  • Established background in launching software or services in partnership with engineering teams and high degree of proficiency in prototyping, iterative development, understanding of agile principles
  • High degree of organization, individual initiative and personal accountability
  • Ability to collaborate effectively with crossfunctional teams
  • Proven ability to effectively manage time and priorities
  • Strong written and verbal communication skills

Preferred Requirements

  • 7+ years of retail business / eCommerce / IT Product Owner experience preferred
  • 2+ yeas of Agile SDLC experience preferred
  • Functional knowledge in Online Retailing, Consumer Analytics, Digital Marketing, and Multichannel Strategy
  • Strong analytic skills with a focus on process design and technology products
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