Team Leader, Settlement Operations

hace 2 semanas

Santa Ana, Costa Rica Western Union A tiempo completo

Team Leader, Settlement Operations - Santa Ana, Costa Rica


Are you passionate about protecting customers from money laundering and other illegal financial transactions? Are you interested in playing a critical role within a global FinTech company? Join Western Union as a Team Leader, Settlement Operations.


Motivated by our values:
purpose driven, globally minded, and trustworthy & respectful


We're a FinTech that's using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations.

We're a team of over 8,000 people spanning 200 countries and territories. We believe when money moves, better things happen.

Relentless pursuit of better


You will be performs complex settlement operations tasks, ensuring the daily / monthly operational KPIs are met, provides high quality and timely support to complex requests of the agents and business partners, initiates and participates in the projects related to settlement operations, suggest procedures and processes improvements or product upgrades and its implementation, ensures the controls of the processes comply with the rules and regulations of the company, establish and maintain relationships with assigned business units, provide trainings to new and existing staff.

The position helps to perform complex daily / monthly settlement operational activities and represent the settlement operation function for the specific WU entity / product / process.


You will need to have previous experience in Payment, Accounts Receivables, Accounts Payable, Settlement Operations, Finance, Banking sectors / areas; 1 year of people management skills is an advantage.

You will have bachelor or Higher Education in Finance, Economics, Math's or similar education and also you will need to have Microsoft Office savvy, Automation tool knowledge is an advantage, sound communication and training skills, Fluent English language skills, outstanding problem-solving skills, attention to details, end to end product /process knowledge, people management skills.


Join us, and let's move money for better
We're a company on the move, and we want our people to grow and develop.

You'll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

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