Immigration Knowledge Management Specialist

hace 2 semanas


San José, San José, Costa Rica Fragomen A tiempo completo

Job Description

About you:

You are an enthusiastic team player and the idea of joining a dynamic team energises you. You understand the importance of building strong networks with internal and external stakeholders and are interested in contributing to innovative solutions while working within established processes which can require a quick response due to shifting geo-political landscape, or sudden legislative and regulatory changes sparked by a local or global event.

About the role:

The Immigration Knowledge Management (KM) Specialist is part of the Knowledge Group, which has global responsibility for keeping clients and staff informed of the changes in the global immigration and mobility landscape and their impact on clients and the firm. The Immigration KM Specialist supports the country content change controls and information management functions; and follows established processes to develop and maintain Fragomen's Knowledge systems and products, including the Immigration Knowledge Library (IKL) – our core immigration knowledge database – the Fragomen Knowledge Center (FKC) and its associated country documents and products.

How will you make a difference as an Immigration Knowledge Management Specialist at Fragomen?

Provide administrative support for existing content maintenance processes and procedures associated with various Knowledge products and platforms – including the Immigration Knowledge Library (a SharePoint based platform), country document updates, videos and other derivative products. Provide support and ideas to improve content maintenance processes and help mitigate errors and inconsistencies. Conduct regular quality control of products and processes to maintain accuracy of content and efficiency of processes by using editing and problem-solving skills. Work with technologies such as SharePoint, and Fragomen proprietary systems to efficiently update, review and store country information to support the User/Reader experience. Work with the larger Knowledge Group on content updates, system upgrades, and research initiatives, as required, including data collection and evaluation from Subject Matter Experts.

Leverage your valuable skills and experience to make an impact at Fragomen:

Bachelor's degree in a relevant field (Communications, legal studies, international relations, etc.) Immigration and/or global mobility experience is desirable 2+ years' experience in content management or equivalent preferred Strong written and oral communication skills and able to convey complex immigration concepts with clarity Experience working with Microsoft O365 products, including SharePoint and Excel. Knowledge of Tableau a plus. Must have strong organization skills to efficiently manage priorities and quickly respond to urgent requests. Demonstrated experience working in a multi-cultural setting. Strong editing, problem-solving, and troubleshooting skills Ability to categorize and analyze large scale complex data sets

Benefits:

At Fragomen, we know that great people make a great organization. We value our people and offer employees a broad range of benefits which includes:

Paid days off Insurance And other financial benefits which we encourage you to ask us about

Learn More About Fragomen:

Please take time to read About Us, explore the Meaningful and Impactful Work we do for our clients, and review the standard Benefits we offer. You can find all the material to the right of this page.


  • Legal Assistant

    hace 2 semanas


    San José, San José, Costa Rica Immigration Finder A tiempo completo

    US Immigration ParalegalTo officially apply, please fill out this form:Main Responsibilities: Filling out USCIS forms Communicating with clients on behalf of the attorney Document collection from the clients Client onboarding Take notes in case management system(s) about cases and client communication Preparing documents for immigration cases Helping the...


  • San José, San José, Costa Rica Boston Consulting Group A tiempo completo

    WHAT YOU'LL DO:As a Specialist within the Knowledge & Collaboration Services (KCS) team, you will form an integral part of improving BCG's knowledge base. Your primary focus will be general Knowledge Curation activities, such as identifying, extracting and sanitizing meaningful content across various document repositories and sharing it back with the broader...


  • San José, San José, Costa Rica Trane Technologies A tiempo completo

    At Trane TechnologiesTM and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift...


  • San José, San José, Costa Rica Fragomen A tiempo completo

    Job DescriptionFragomen is a leading firm dedicated to immigration services worldwide. The firm has 6,000 immigration professionals and support staff in more than 60 offices across the Americas, EMEA and Asia Pacific. A member of the Am Law 100 and Am Law Global 100, Fragomen offers immigration support in more than 170 countries. Fragomen's professionals are...


  • San José, San José, Costa Rica Arxada A tiempo completo

    Order Management Specialist - Cost Rica (hybrid)Arxada is a global specialty chemicals business that's committed to solving the world's toughest preservation challenges through better science. [With a proud history of innovation dating back more than a century], we aim to help our customers develop more sustainable solutions that protect and maintain the...


  • San José, San José, Costa Rica CRG Solutions A tiempo completo

    West Monroe is seeking a Talent Management Operations Specialist for our Talent Management team to support business partnership and deliver best-in-class solutions. This role is located in Costa Rica and will provide talent support in Costa Rica and for Practices globally.In this role, you will be responsible for providing daily operational support in the...


  • San José, San José, Costa Rica Trane Technologies A tiempo completo

    At Trane TechnologiesTM and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift...


  • San José, San José, Costa Rica GRUPO STT A tiempo completo

    Employee Lifecycle Management Associate Specialist Position summary The Employee Lifecycle Management team focuses on HR lifecycle support and provides customer service and advisory support to managers, employees, HR and business partners on global HR systems and processes and ensuring end-to-end process completion in line with customer focused principles to...


  • San José, San José, Costa Rica Midland Credit Management, Inc. A tiempo completo

    About UsWe are more than a specialty finance company providing debt recovery solutions for consumers. We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. We know that the only way to support this mission is by hiring...

  • Payroll Specialist

    hace 2 semanas


    San José, San José, Costa Rica CWT A tiempo completo

    Payroll Specialist CWT is known for being a top digital travel management company, providing innovative technology and safe travel experiences for employees across the globe. In Human Resources, our mantra is people + culture = performance. We prioritize creating a positive workplace culture to attract and retain top talent. Our HR function includes: -...


  • San José, San José, Costa Rica Emerson A tiempo completo

    As an Order Management Specialist I at Emerson Automation Solutions Latin America, your main responsibility is to ensure that customer purchase orders are processed accurately and promptly, along with handling related activities and requests. You'll lead orders to ensure they're completed on time and accurately, which involves staying in touch with customers...

  • Senior Itsm Specialist

    hace 2 semanas


    San José, San José, Costa Rica Splunk A tiempo completo

    Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best...


  • San José, San José, Costa Rica CRG Solutions A tiempo completo

    Compliance, Risk Management, and Governance SpecialistThe Compliance, Risk Management, and Governance Specialist will play a crucial role in supporting the integration of new systems into Drata, facilitating audit evidence collection, assisting with risk assessment activities, tracking and reporting on the risk register, and aiding in the annual policy...


  • San José, San José, Costa Rica Boston Consulting Group A tiempo completo

    WHAT YOU'LL DO:Process and deliver financial transaction services to North America Regional finance teams, as part of a growing Shared Services team. This position is for a highly-motivated, analytical, self-starting individual with working knowledge of accounts payable, financial and business reporting. The focus of this role will be primarily in the areas...


  • San José, San José, Costa Rica Gunness & Associates A tiempo completo

    About Us:Gunness & Associates is a leading provider of immigration services for individuals looking to migrate to Canada. We specialize in helping our clients secure job offers from Canadian companies to facilitate their immigration process. Our dedicated team of professionals is committed to making the Canadian dream a reality for our clients.Position...


  • San José, San José, Costa Rica Pfizer A tiempo completo

    Why Patients Need YouPfizer Worldwide Medical and Safety colleagues play a key role in connecting evidenced based, medical decision support with colleagues and stakeholders to enable better health and treatment outcomes. Whether you are creating framework necessary to ensure our evidence is scientifically sound, providing unbiased, medically necessary...

  • Technical Specialist

    hace 2 semanas


    San José, San José, Costa Rica Inviso A tiempo completo

    Technical Specialist - FTEThe Technical Specialist role within Microsoft's US Technology & Services Center fills a key function within the US Solution Assessment organization, engaging with Microsoft end-customers to guide and support use of primarily Microsoft first-party tools (such as Movere), empowering customers to better understand & manage their...


  • San José, San José, Costa Rica Pfizer A tiempo completo

    Why Patients Need YouPfizer Worldwide Medical and Safety colleagues play a key role in connecting evidenced based, medical decision support with colleagues and stakeholders to enable better health and treatment outcomes. Whether you are creating framework necessary to ensure our evidence is scientifically sound, providing unbiased, medically necessary...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    Are you passionate about helping Amazon Strive to Be Earth's Best Employer? Are you seeking an opportunity to partner with others to develop new services for Amazonians at scale? Are you energized by financial analysis and complex arrangements and excited to look for new ways to do business and drive costs down? If so, Disability & Leave Services (DLS) is...


  • San José, San José, Costa Rica Pfizer A tiempo completo

    Recruiter Pfizer Location Escazu, Costa Rica Costa Rica Costa Rica Salary Competitive Posted 11 May 202 Closes 10 Jun 202 Ref Sector Health and Safety Contract Type Permanent Hours Full TimeWhy Patients Need YouPfizer Worldwide Medical and Safety colleagues play a key role in connecting evidenced based, medical decision support with colleagues and...