Customer Service Rep
hace 2 semanas
About us:
OTSI is a leading global technology company offering solutions, consulting, and managed services for businesses worldwide since 1999. OTSI serves clients from its 15 offices across 6 countries around the globe with a "Follow-the-Sun" model.
Headquartered in Overland Park, Kansas, we have a strong presence in North America, Central America, and Asia-Pacific with a Global Delivery Center based in India.
These strategic locations offer our customers the competitive advantages of onshore, nearshore, and offshore engagement and delivery options, with 24/7 support.
OTSI works with 100+ enterprise customers, of which many are Fortune ranked, OTSI focuses on industry segments such as Banking, Financial Services & Insurance, Healthcare & Life Sciences, Energy & Utilities, Communications & Media Entertainment, Engineering & Telecom, Retail & Consumer Services, Hi-tech, Manufacturing, Engineering, transport logistics, Government, Defense & PSUs.
Our focused technologies are:
- Data & Analytics (Traditional EDW, BI, Big data, Data Engineering, Data Management, Data Modernization, Data Insights)
- Digital Transformation (Cloud Computing, Mobility, Micro Services, RPA, DevOps)
- QA & Automation (Manual Testing, Nonfunctional testing, Test Automation, Digital Testing)
- Enterprise Applications (SAP, Java Full stack, Microsoft, Custom Development)
- Disruptive Technologies (Edge Computing/IOT, Block Chain, AR/VR, Biometric)
Requirements:
- Licensing Customer Support
- Experience Customer Support (basic technical support at least).
- English speaking and if we can Portuguese (Portuguese-French is optional).
- Technology support industry.
- Knowledge on Phone and CRM (Salesforce).
Job Information:
Job Opening ID
OTSI_1151_JOB
***Industry
Customer Service
***City
Carmen
***State/Province
San José
***Country
Costa Rica
***Zip/Postal Code
**10101
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