![Emerson](https://secure.icbdr.com/MediaManagement/DK/MCM4L76QF4RGWQ2C1DK.png)
Customer Service Rep
hace 2 semanas
Duties and Responsibilities
Responsible in providing customer service regarding pricing, availability and delivery, order
placement and inquiries, order maintenance (add, cancel, approve, routing options, approve air
order), and general product inquiry to ASCO Numatics and/or Aventics. Ensures information
given to customers is timely and accurate. The representative is also expected to assist customers
on basic shipping issues like shortage, overage, etc. which may require them to do research and
analysis.
- Provides inside sales support for pricing and availability and attends to order
- Assists customer on basic technical queries (as available in the system)
- Attends to customers concerns on shipping which include but not limited to research and
- Assists customers on general product inquiry and ensures that the information is
- Performs other duties and responsibilities as assigned by management.
Qualifications
Customer Service Experience: 1+ years
- English Level: B1
- Performance: Successful or above
- Demonstrated systems and process knowledge
- Very good customer support skills
- Multitasking skill in a fastpaced environment
- High sense of urgency and comprehension skills
- Strong in written and verbal communication
- Ability to work well under pressure
- Accurate in delivering outputs
Working Conditions
Application and Technical Support team delivers assistance to US customers therefore the person on this position must comply with US business hours and working days.
- Schedule: Monday through Friday from 8am to 5pm EST
- US holidays are different from CR holidays. The nature of the business demands coverage for US working days therefore it might be necessary to work on a holiday. This will be notified by the supervisor ahead of time and will be paid according to CR law.
-
Customer Service Rep
hace 2 semanas
San José, San José, Costa Rica Object Technology Solution A tiempo completoAbout us:OTSI is a leading global technology company offering solutions, consulting, and managed services for businesses worldwide since 1999. OTSI serves clients from its 15 offices across 6 countries around the globe with a "Follow-the-Sun" model. Headquartered in Overland Park, Kansas, we have a strong presence in North America, Central America, and...
-
Customer Service Rep
hace 4 semanas
San José, San José, Costa Rica Tech Data Costa Rica A tiempo completoProvides customer support via telephone and e-mail to assist with shipping, credit, and product inquiries.Adheres to procedures to deliver timely service to customers.Key ResponsibilitiesDelivers top-notch customer service to both internal and external customers (20%)Handles customer inquiries by creating service requests and related tasks (20%)Engages with...
-
Customer Service Rep
hace 2 semanas
San José, San José, Costa Rica Tech Data Costa Rica A tiempo completoProvides customer support via telephone and e-mail to assist with shipping, credit, and product inquiries.Adheres to procedures to deliver timely service to customers.Key ResponsibilitiesDelivers top-notch customer service to both internal and external customers (20%)Handles customer inquiries by creating service requests and related tasks (20%)Engages with...
-
Customer Service Rep
hace 2 semanas
San José, San José, Costa Rica TD SYNNEX A tiempo completoFollow procedures and guidelines to offer customer service efficiently.Key ResponsibilitiesDeliver exceptional customer service to both internal and external clients (20%)Initiate follow-up communication to enhance the customer experience. (20%)Identify and escalate issues as needed. (15%)Carry out additional assigned tasks (15%)Adhere to departmental...
-
Customer Service Rep
hace 2 semanas
San José, San José, Costa Rica Object Technology Solution A tiempo completoAbout us:OTSI is a leading global technology company offering solutions, consulting, and managed services for businesses worldwide since 1999. OTSI serves clients from its 15 offices across 6 countries around the globe with a "Follow-the-Sun" model. Headquartered in Overland Park, Kansas, we have a strong presence in North America, Central America, and...
-
Customer Service Rep
hace 2 semanas
San José, San José, Costa Rica TD SYNNEX A tiempo completoProvides telephone and e-mail support to customers in resolving simple shipping, credit, returns issues and entry level product support.Follows procedures and guidelines to provide service to customers in a timely manner.Essential Duties & Responsibilities RequiredProvides the highest level of customer service at all times to internal and external customers...
-
Customer Service Rep
hace 2 semanas
San José, San José, Costa Rica TDCR Tech Data Costa Rica A tiempo completoProvides telephone and e-mail support to customers in resolving simple shipping, credit, returns issues and entry level product support. Follows procedures and guidelines to provide service to customers in a timely manner. Essential Duties & Responsibilities Required Provides the highest level of customer service at all times to internal and external...
-
Customer Service Rep
hace 2 semanas
San José, San José, Costa Rica TD SYNNEX A tiempo completoFollows procedures and guidelines to provide service to customers in a timely manner. Essential Duties & Responsibilities Required Provides the highest level of customer service at all times to internal and external customers (20%) Creates follow-ups with customers in order to provide the best customer experience. (20%) Identifies issues that need...
-
Customer Service Rep
hace 2 semanas
San José, San José, Costa Rica TD SYNNEX A tiempo completoFollows procedures and guidelines to provide service to customers in a timely manner.Essential Duties & Responsibilities Required Provides the highest level of customer service at all times to internal and external customers (20%) Creates followups with customers in order to provide the best customer experience. (20%) Identifies issues that need escalation...
-
Regional Account Manager
hace 2 semanas
San José, San José, Costa Rica Premier Fitness Service A tiempo completoAre you out-going, enthusiastic and enjoy developing client relationships? If so, our company is experiencing tremendous growth within the commercial fitness equipment industry and is looking for an energetic, self starting Sales rep.We are looking for highly motivated individuals who are skilled in making sales calls, sending proposals and following up with...
-
Customer Service Specialist
hace 2 semanas
San José, San José, Costa Rica Arxada A tiempo completoArxada is a pioneering leader with a powerful legacy: Over 120 years of creating specialty chemicals and solutions that potentiate the performance of our customers and their products. Our solutions, our expertise and our support help them to perform better - to be more efficient, more effective and more sustainable. We are passionate about empowering high...
-
Customer Service Advisor
hace 2 semanas
San José, San José, Costa Rica Tek Experts A tiempo completoOverview:We're looking for a customer-oriented Escalation Specialist 1 to support our clients with excellent customer service while managing high-severity issues. You'll be proactive in communicating with our customers and ensuring a positive support experience at all levels of the support structure. In this role, you'll act as liaison between end-user...
-
Customer Service Advisor
hace 2 semanas
San José, San José, Costa Rica Tek Experts A tiempo completoOverview:We're looking for a customer-oriented Customer Service Advisor (Escalations) to support our clients with excellent customer service while managing high-severity issues. You'll be proactive in communicating with our customers and ensuring a positive support experience at all levels of the support structure. In this role, you'll act as liaison between...
-
Customer Service Agent
hace 2 semanas
San José, San José, Costa Rica CR SPARK A tiempo completoCR Spark is a firm advocate for equal opportunities, fostering diversity in our workplace. We firmly believe that the infusion of new ideas, opinions, and perspectives is essential for constructing a robust foundation for success.Job Opportunity: Customer Service RepresentativeObjectives of this Role:Requirements: English Prophecy B2+ (85%) Arithmetic...
-
Customer Service Representative
hace 2 semanas
San José, San José, Costa Rica INTEL A tiempo completoThe America's Go To Market Operations (GTMO) within Intel's Sales and Marketing Group (SMG) is charged with running and growing the business for Intel and its customers through meaningful data analysis and market insights. There's no better place to see how Intel works than GTMO, we are the ENGINE ROOM of the company.The Customer Service Representative acts...
-
Customer Service Reps
hace 2 semanas
San José, San José, Costa Rica Magnalux US Inc. A tiempo completoMust speak english. Will be handling in and outbound customer service calls. You will handle customers accounts that order often. You will be expected to maintain the accounts and provide excellent service to them. Proficient with basic computer skills. This position has a weekly base pay of 200,000 colones and also commission that is paid on monthly sales...
-
Customer Service Representative
hace 2 semanas
San José, San José, Costa Rica E2E TECHNOLOGY SOLUTIONS A tiempo completoCustomer Service Representative Vacante Fresca:E2E TECHNOLOGY SOLUTIONSPublicado el: ,por E2E TECHNOLOGY SOLUTIONS.Descripción de la Empresa: Servicios.ACERCA DE LA VACANTEFunciones del PuestoRealizar seguimiento de ordenes de inicio a finRequisitos del Puesto1 año de experiência en Custumer ServiceNível de ingles B2-C1OTROS DETALLESArea del...
-
Customer Service Reps
hace 2 semanas
San José, San José, Costa Rica Magnalux US Inc. A tiempo completoMust speak english. Will be handling in and outbound customer service calls. Proficient with basic computer skills.Job Types: Full-time, Commission, PermanentPay: ₡200,000.00 per weekAbility to commute/relocate: San José, Provincia de San José: Reliably commute or planning to relocate before starting work (required)Expected Start Date: 05/06/2023
-
Customer Service Specialist
hace 2 semanas
San José, San José, Costa Rica DSV A tiempo completoTime Type: Full Time Puesto: Customer Service Specialist, Air Deseable: Estudiante de Administración Aduanera, Comercio Internacional o similar Ingles intermedio - avanzado Características y Habilidades: Habilidades en comunicación Servicio al cliente Trabajo en equipo Trabajo bajo presión Flexibilidad de horario ( atención de urgencias y necesidades...
-
Customer Service Representative
hace 2 semanas
San José, San José, Costa Rica Sofvio A tiempo completoWe are looking for hundreds of Customer service representatives."Evolving the BPO services and helping with our clients ́ needs to a whole new level. "Compensation:USD - 5/hour. Holiday pay (up to 2x pay rate).Location:Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador,...