Inside Account Manager

hace 2 semanas

San José, San José, Costa Rica TD SYNNEX A tiempo completo
Position Overview

The Inside Account Manager is responsible for building long-term, high-performing relationships with partners, leveraging interpersonal skills, prospecting abilities, and data analysis to provide recommendations that drive business growth for Sony's products and services. You will be responsible for conducting daily outbound sales calls to sell Sony's products and services to a book of accounts of potential customers (businesses and/or end users) to achieve sales quotas. You will also leveraging strong problem-solving and critical thinking skills to troubleshoot issues, align the right stakeholders and drive to resolution, as well as managing a clean pipeline where all relevant information is up to date in Salesforce and other pipeline management tools.

  • Position owns the daily contact with specific, identified accounts. Incumbents work proactively to drive revenues/margins to ensure organizational profitability through developing and executing strategic client specific solutions.
  • Incumbent is seasoned and has the experience to handle complex customer issues with minimal supervision.
  • Leverages TD executives for support.
Essential Duties & Responsibilities Required
  • Position owns the daily contact with specific, identified accounts. Incumbents work proactively to drive revenues/margins to ensure organizational profitability through developing and executing strategic client specific solutions.
  • Incumbent is seasoned and has the experience to handle complex customer issues with minimal supervision.
  • Leverages TD executives for support.
  • Proactively manages accounts by evaluating product mix and profitability
  • Develops strategic business plans, and effectively present to TD management.
  • Provides regional level direction in the absence of the manager
  • Viewed by supporting departments management teams as a change agent and subject matter expert
  • Manages advanced inbound and outbound sales calls in order to quote prices, provide product information and build relationships with customers
  • Assists associates and reps in resolving complex, important customer problems or issues
  • Helping resellers or customers be informed of all relevant marketing and sales initiatives, informing business partners of vendor-related promotions and floor days; forming relationships; providing proactive business solutions and presenting growth plans to these resellers or customers
  • Requires high level of interpersonal and collaborative skills
  • Identifies, develops, and implements business opportunities through customer facing activities
  • Demonstrates detailed account knowledge
  • Creates business plans to uncover new opportunities, and increase the vendor sales and profits
  • Represents the vendor professionally in daily interface with business partners, customers, and supporting departments
  • Represents the vendor at business partner events
  • Performs additional duties as assigned
  • Meets attendance and punctuality standards
Qualifications, Required Knowledge Skills & Abilities and Working Conditions

The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • 2+ years of account management and/or business development experience with a proven track record of success building relationships and growing established partners. B2B preferred.
  • Experience with influencing business outcomes and closing opportunities.
  • Proven track record of leading several projects simultaneously and balancing competing priorities.
  • Able to assimilate research data from a variety of sources, analyze, and recommend appropriate courses of action to take.
  • Able to be diplomatic when handling calls/correspondence for Management.
  • Able to coach others in the development of their skills. Able to comprehend, integrate, and improve upon complex cross-functional business processes
  • Able to constructively work under stress and pressure when faced with high workloads and deadlines.
  • Able to display assertiveness and a high level of self-confidence.
  • Able to facilitate group interactions.
  • Able to identify needs and opportunities and develop action plans to address.
  • Able to interact effectively with all levels of management.
  • Able to negotiate skillfully, promote/sell ideas persuasively, and close transactions with mutually beneficial results with a proven track record of achievement on sales goals
  • Able to prepare/analyze appropriate reports and other business correspondence.
  • Able to serve as a resource to others in the resolution of complex problems and issues.
  • Able to sort through numerical information and recognize trends and details.
  • Able to think strategically and tactically.
  • Able to use relevant computer system applications (which may include spreadsheets, word processors, databases, etc) at an advanced level.
  • Possesses strong leadership skills with a willingness to lead, create new ideas, and be assertive.
  • Possesses strong organizational and time management skills, driving tasks to completion with a proven track record of leading several projects simultaneously and balancing competing priorities
  • Able to avoid win/loss situations and ensure productive resolutions of conflict.
  • Able to analyze and resolve complex issues and problems in a sound and timely fashion.
  • Able to maintain confidentiality of sensitive information.

What's In It For You?

  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

  • Inside Account Representative

    hace 2 meses

    San José, San José, Costa Rica Tech Data Costa Rica A tiempo completo

    Job Purpose:Are you passionate about sales and dedicated to providing exceptional service to clients? TD SYNNEX welcomes you to join us as an Inside Account Representative. In this role, you'll focus on specific client accounts, driving revenue growth and contributing to organizational profitability. If you're a seasoned professional with a knack for...

  • Inside Account Rep

    hace 4 semanas

    San José, San José, Costa Rica Tech Data Costa Rica A tiempo completo

    Job Purpose:Are you an effective salesperson who enjoys daily interactions with an established client base? TD SYNNEX is looking for an Inside Account Representative who can deliver results and provide exceptional customer service to our partners. In the Inside Account Representative role, you work with specific, identified accounts. Position owns the daily...

  • Inside Account Representative

    hace 2 semanas

    San José, San José, Costa Rica TD SYNNEX A tiempo completo

    Job Purpose:Are you an effective salesperson who enjoys daily interactions with an established client base? TD SYNNEX is looking for an Inside Account Representative who can deliver results and provide exceptional customer service to our partners. In the Inside Account Representative role, you work with specific, identified accounts. Position owns the daily...

  • Inside Account Manager II

    hace 2 semanas

    San José, San José, Costa Rica TD SYNNEX A tiempo completo

    Overview:A Inside Account Manager II is responsible for supporting the sales team, building strong customer relationships, and assisting the Manager in strategic initiatives. They also provide coaching to the team and act as a backup when the Manager is unavailable.Key Responsibilities: Leadership (10%) Mentorship/Coaching (20%) Manager primary back up...

  • Inside Account Rep

    hace 2 semanas

    San José, San José, Costa Rica TD SYNNEX A tiempo completo

    Job Purpose:Are you a skilled salesperson who thrives on daily interactions with a diverse client base? TD SYNNEX invites you to join us as anInside Account Representative, where your expertise will drive results and deliver exceptional customer service to our partners. In this role, you will focus on specific, identified accounts, proactively working to...

  • Inside Account Representative

    hace 4 semanas

    San José, San José, Costa Rica Tech Data Costa Rica A tiempo completo

    Job Purpose:Are you an effective salesperson who enjoys daily interactions with an established client base? TD SYNNEX is looking for an Inside Account Representative who can deliver results and provide exceptional customer service to our partners. In the Inside Account Representative role, you work with specific, identified accounts. Position owns the daily...

  • Inside Account Representative

    hace 4 semanas

    San José, San José, Costa Rica Tech Data Costa Rica A tiempo completo

    Job Purpose:Are you an effective salesperson who enjoys daily interactions with an established client base? TD SYNNEX is looking for an Inside Account Representative who can deliver results and provide exceptional customer service to our partners. In the Inside Account Representative role, you work with specific, identified accounts. Position owns the daily...

  • Inside Account Representative

    hace 2 semanas

    San José, San José, Costa Rica TD SYNNEX A tiempo completo

    Job Purpose:Are you an effective salesperson who enjoys daily interactions with an established client base? TD SYNNEX is looking for an Inside Account Representative who can deliver results and provide exceptional customer service to our partners. In the Inside Account Representative role, you work with specific, identified accounts. Position owns the daily...

  • Trilingual Inside Account Rep

    hace 2 semanas

    San José, San José, Costa Rica TDCR Tech Data Costa Rica A tiempo completo

    Description Responsible for driving revenue and boosting profitability in the designated territory. Initiates opportunities by reaching out to existing and potential customers through outbound calls. Proficient in analyzing P&L metrics to make sound pricing decisions in collaboration with the Inside Account Executive/Sr. Inside Account Executive. Makes...

  • Inside Account Manager

    hace 2 semanas

    San José, San José, Costa Rica TD SYNNEX A tiempo completo

    Job Summary:The Inside Account Manager owns the daily contact with specific, identified accounts. Incumbents work proactively to drive revenues/margins to ensure organizational profitability through developing and executing strategic client specific solutions.Incumbent is seasoned and has the experience to handle complex customer issues with mínimal...

  • Inside Account Representative

    hace 2 semanas

    San José, San José, Costa Rica TD SYNNEX A tiempo completo

    Job Purpose:Are you an effective salesperson who enjoys daily interactions with an established client base? TD SYNNEX is looking for an Inside Account Representative who can deliver results and provide exceptional customer service to our partners. In the Inside Account Representative role, you work with specific, identified accounts. Position owns the daily...

  • Inside Account Representative

    hace 2 semanas

    San José, San José, Costa Rica TD SYNNEX A tiempo completo

    About the Role:Are you an effective salesperson who enjoys daily interactions with an established client base? TD SYNNEX is looking for an Inside Account Representative who can deliver results and provide exceptional customer service to our partners. In the Inside Account Representative role, you work with specific, identified accounts. Position owns the...

  • Inside Account Manager II

    hace 2 semanas

    San José, San José, Costa Rica Tech Data Costa Rica A tiempo completo

    Overview:A Inside Account Manager II is tasked with being 2nd in command, sales lead, first level escalation in their region, supporting the team's tactical activities on a day to day basis, while building and maintaining strong, long-lasting customer relationships with the major accounts in the region. They also support the regions Manager with strategic...

  • Inside Account Manager II

    hace 4 semanas

    San José, San José, Costa Rica Tech Data Costa Rica A tiempo completo

    Overview:A Inside Account Manager II is tasked with being 2nd in command, sales lead, first level escalation in their region, supporting the team's tactical activities on a day to day basis, while building and maintaining strong, long-lasting customer relationships with the major accounts in the region. They also support the regions Manager with strategic...

  • Inside Account Representative

    hace 4 semanas

    San José, San José, Costa Rica Tech Data Costa Rica A tiempo completo

    Job Purpose:Do you excel in sales and enjoy building relationships with clients? TD SYNNEX is seeking an Inside Account Representative to provide outstanding customer service and achieve results. As an Inside Account Representative, you will work closely with specific accounts, proactively driving revenues and ensuring profitability. This role requires...

  • Inside Account Representative

    hace 2 semanas

    San José, San José, Costa Rica Tech Data Costa Rica A tiempo completo

    Job Purpose:Do you excel in sales and enjoy building relationships with clients? TD SYNNEX is seeking an Inside Account Representative to provide outstanding customer service and achieve results. As an Inside Account Representative, you will work closely with specific accounts, proactively driving revenues and ensuring profitability. This role requires...

  • Inside Account Manager

    hace 2 semanas

    San José, San José, Costa Rica TDCR Tech Data Costa Rica A tiempo completo

    Position Overview The Inside Account Manager is responsible for building long-term, high-performing relationships with partners, leveraging interpersonal skills, prospecting abilities, and data analysis to provide recommendations that drive business growth for Sony's products and services. You will be responsible for conducting daily outbound sales...

  • Inside Account Representative

    hace 2 semanas

    San José, San José, Costa Rica TD SYNNEX A tiempo completo

    Are you a sales person who enjoys daily interactions with an established client base? TD SYNNEX is looking for an Inside Account Representative who can deliver results and provide exceptional customer service to our partners. In the Inside Account Representative role you work with specific, identified accounts. You will work with your colleagues to provide...

  • Inside Account Representative

    hace 2 semanas

    San José, San José, Costa Rica TD SYNNEX A tiempo completo

    Are you a sales person who enjoys daily interactions with an established client base? TD SYNNEX is looking for an Inside Account Representative who can deliver results and provide exceptional customer service to our partners. In the Inside Account Representative role you work with specific, identified accounts. You will work with your colleagues to provide...

  • Trilingual Inside Account Rep

    hace 2 semanas

    San José, San José, Costa Rica TDCR Tech Data Costa Rica A tiempo completo

    DescriptionResponsible for driving revenue and profitability growth in the designated territoryGenerates opportunities through outbound calling to existing and potential customersUnderstands P&L metrics and makes pricing decisions with approval from Inside Account ExecutiveMakes beneficial decisions for territory profitability with guidance from Inside...