My Rewards Team Lead Nala
hace 3 semanas
Job Description
:
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Matter.
As part of Mondelēz International Business Services, you work with the services operations capability leads to ensure that defined processes and tools (which could be in sales, finance, marketing, customer service and logistics, procurement, HR, etc.) are used to provide impeccable service to the organization.
How you will contribute
In this role, you will oversee compliance monitoring, quality assurance and data protection activities and ensure the effective use of enabling technology, including case management tools.
In addition, you will plan for and make sure that daily activities are completed, and implement and monitor quality standards for your team, including reviewing and adjusting key performance indicators and service level agreements to drive continuous improvement.
You will also monitor, analyze and improve team performance to improve customer satisfaction.As a people leader, you will coach, motivate, train and inspire direct reports, provide guidance and direction to your team to ensure they are providing excellent responses to queries and requests, and manage individual performance.
What you will bring
A desire to drive your future and accelerate your career.
You will bring experience and knowledge in:
- Data management
- Leading teams, coaching and mentoring
- Managing performance driven by service level agreements and metrics
- Relationship management with a client focus
- Problem solving and analytical skills
- Communicating effectively, verbally and in writing
- Process management skills
- Working in a shared service organization a decided advantage
More about this role
What you need to know about this position
:
This position will be coordinating:
Executive compensation process, such as:
- Deferred compensation program
- US car allowance
- 409A gap analysis
Board of Directors administration:
- Quarterly activities (cash referral, retainer payment, equity quarterly dividends and statements.
- New/leaving member administration
- Equity planning and administration for NALA
- NALA & GBI function equity review and planning
- NALA Make your mark award (SG 12&13)
- Global function review file
- Dividends payout
- Time apportionment
What extra ingredients you will bring
:
- Solid analytical skills
- Highly detailoriented
- Skilled communicator
- Stakeholder management
- Resilient
- Time management
- Strongly organized
- Customer service oriented
Education / Certifications
:
- Bachelor's degree in Business Administration, HR, Finance, Accounting, Economy
Job specific requirements
:
- Background experience within compensation and/or Project Management related functions
- Advanced English is required
MS Office
- Excel Intermediate / Advanced
Work schedule
:
Hybrid model - Santa Ana, CR.
No Relocation support available
:
Business Unit Summary
:
At Mondelēz International, our purpose is to empower people to snack right by offering the right snack, for the right moment, made the right way. That means delivering a broad range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.
:
We have a rich portfolio of strong brands globally and locally including many household names such as _Oreo _
, _belVita _
and _LU _
biscuits; _Cadbury Dairy Milk _
, _Milka _
and _Toblerone _
chocolate; _Sour Patch Kids _
candy and _Trident _
gum. We are proud to hold the top position globally in biscuits, chocolate and candy and the second top position in gum.
:
Our 80,000 makers and bakers are located in more than 80 countries
and we sell our products in over 150 countries
around the world. Our people are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen—and happen fast.
:
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type
:
Regular
Service Operations (Delivery)
Global Business Services
-
My Rewards Advisor
hace 3 semanas
San José, San José, Costa Rica Mondelēz International A tiempo completoJob Description:Are You Ready to Make It Happen at Mondelēz International?Join our Mission to Lead the Future of Snacking. Make It Matter.You are a specialist in a process, workstream or area in Mondelēz International Business Services, working to support impeccable service operations.How you will contributeYou will use your in-depth process and service...
-
English / French / German / Italian / Spanish Tour
hace 3 semanas
San José, San José, Costa Rica Find My Guides A tiempo completoFind my guides are looking for passionate and knowledgeable hosts to join our team in San Jose to deliver private and personalised walking experiences to small groups of travellers.As a Find My Guide host you don't need to be a professional tour guide. We are looking for people who are passionate about their city and want travellers to love it as much as...
-
QA Team Lead
hace 3 semanas
San José, San José, Costa Rica Now Digital Talent A tiempo completoThe Team Lead Quality Assurance Agent is responsible for overseeing the quality assurance operations within the call center. This role involves leading a team of quality assurance agents, monitoring and evaluating call center interactions, and ensuring compliance with company standards and client requirements. The Team Lead will also be instrumental in...
-
Technology Services Team Lead
hace 3 semanas
San José, San José, Costa Rica JLL A tiempo completoJLL supports the Whole You, personally and professionally.What this job involves:Responsible for handling a team size of 10-12 membersEnsure prioritization & urgent payment requests are attended to promptlyEnsure team's adherence to turnaround time and accuracy of activities undertaken including any transition in / Out or ad-hoc projectsEffective management...
-
Team Lead, Offshoring
hace 3 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica SRL - B20 A tiempo completoOffshoring Team Lead Are you looking for an exciting opportunity to be part of a dynamic team responsible for driving new business growth and maximizing revenue? As the Offshoring Team Lead, your main goal will be to assist in the introduction of high-potential merchants to Amazon's marketplace, ensuring they offer competitive products and pricing while...
-
Meet Team Lead
hace 3 semanas
San José, San José, Costa Rica Pfizer A tiempo completoROLE SUMMARYThe Meetings, External Engagements, & Travel (MEET) Team Lead position is responsible for processing and ensuring the compliance of US MEET transactions.This Team Lead will demonstrate accountability and integrity in the face of challenge and respond to change with agility, optimism, and innovation. They will collaborate cross-functionally across...
-
Team Lead, T&e
hace 3 semanas
San José, San José, Costa Rica TE Connectivity A tiempo completoTE Connectivity's Accounting Teams develop, implement and/or maintain one or more accounting systems: Journal entries, General Ledger, Accounts Receivables, Accounts Payable, Revenue Reconciliation, Cash Flows, etc. in accordance with GAAP policies and procedures. They also design operational procedures and processes that meet audit standards and improve...
-
Meet Payments Team Lead
hace 3 semanas
San José, San José, Costa Rica Pfizer A tiempo completoROLE SUMMARYThe Meetings, External Engagements, & Travel (MEET) Payment Team Lead position is responsible for processing the payments in compliance for US MEET transactions and additional payment process related.This Team Lead will demonstrate accountability and integrity in the face of challenge and respond to change with agility, optimism, and innovation....
-
P2p Team Lead
hace 3 semanas
San José, San José, Costa Rica Pfizer A tiempo completoPfizer's Global Business Services (GBS) Shared Services is a well-established operation with beginnings in Memphis, Tenn., in 1997. The organization expanded to Europe in 2003, Asia in 2007, Latin America in 2013, Eastern Europe in 2014, and AFME in 2016. GBS Shared Services has a workforce of more than 1,000 Pfizer colleagues.The GBS Procure to Pay Team...
-
P2p Team Lead
hace 3 semanas
San José, San José, Costa Rica Pfizer A tiempo completoPfizer's Global Business Services (GBS) Shared Services is a well-established operation with beginnings in Memphis, Tenn., in 1997. The organization expanded to Europe in 2003, Asia in 2007, Latin America in 2013, Eastern Europe in 2014, and AFME in 2016. GBS Shared Services has a workforce of more than 1,000 Pfizer colleagues, in addition to a successful...
-
Team Lead, Operations
hace 3 semanas
San José, San José, Costa Rica Bill Gosling Outsourcing A tiempo completoBill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the "Apply" button to get startedBill Gosling Outsourcing provides business solutions to our clients with various types of services including Customer Service, Accounts Receivable...
-
Pre-departure Team Lead
hace 3 semanas
San José, San José, Costa Rica The Moorings A tiempo completoAbout Us:Sunsail and The Moorings are part of the Travelopia group, which is one of the world's leading specialist travel groups providing customers with a diverse range of unique travel experiences. This includes adventure travel, safaris, private jet and polar expeditions, tailor-made luxury holidays, yacht and river boat charter holidays, educational and...
-
Security Operations Team Lead
hace 3 semanas
San José, San José, Costa Rica Percona A tiempo completoPercona is experiencing significant growth as we continue to mature our IT Security practices and as the company transitions to a software-led organization.The mission of the Security Operation Team Lead is to ensure the overall security of Percona's information, with a focus on customer information. This is accomplished by managing our Security Operations...
-
Collections Team Lead
hace 3 semanas
San José, San José, Costa Rica World Business Lenders, LLC A tiempo completoWorld Business Lenders (WBL) provides general purpose short-term real estate collateralized commercial loans to a broad customer base comprised of small and medium sized businesses throughout the United States that lack access to traditional funding.WBL is a company with a 100% remote workforce.This is a remote Contract/Consultant position. Generally,...
-
Talent Acquisition Coordinator Team Lead
hace 3 semanas
San José, San José, Costa Rica Mondelēz International A tiempo completoJob Description:Are You Ready to Make It Happen at Mondelēz International?Join our Mission to Lead the Future of Snacking. Make It Matter.As part of Mondelēz International Business Services, you work with the services operations capability leads to ensure that defined processes and tools (which could be in sales, finance, marketing, customer service and...
-
Talent Acquisition Team Lead
hace 3 semanas
San José, San José, Costa Rica World Business Lenders, LLC A tiempo completoWorld Business Lenders (WBL) provides general purpose short-term real estate collateralized commercial loans to a broad customer base comprised of small and medium sized businesses throughout the United States that lack access to traditional funding.This is a remote Contract/Consultant position. Working hours will be 9:00am-6:00pm Eastern Time, Monday...
-
Profesor de ayuda con los deberes
hace 3 semanas
San José, San José, Costa Rica SuperProf A tiempo completoSuperprof: Your Gateway to Teaching OpportunitiesIn just 8 years, Superprof has emerged as the market leader in private tutoring across Latin America, with a global presence spanning over a decade.Superprof's innovative business model provides educators with unparalleled flexibility, making it a top choice for private tutoring services.Are you struggling to...
-
Team Lead, Strategic Account Management, Paid
hace 3 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica SRL - B20 A tiempo completoFluent English and Spanish written and verbal skills 6+ years of experience in roles such as Account Management, Sales, Consulting, Retail Buyer, Instock planner, Finance/Analyst roles, Marketing/Merchandising roles, Program or Project Management roles Experience building relationships with external stakeholders, identifying business opportunities for...
-
Team Lead, Operations
hace 3 semanas
San José, San José, Costa Rica Bill Gosling Outsourcing A tiempo completoBill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the "Apply" button to get started Confidently and effectively deliver coaching and constructive feedback to employees to increase engagement and improve performance, including, as...
-
Team Lead O2c Collections
hace 3 semanas
San José, San José, Costa Rica Pfizer A tiempo completoWhy Patients Need YouYour in-depth knowledge and financial skills will keep our products in production and our innovators innovating. Whether you are part of establishing, coordinating, researching, or administering financial operations, your role is critical to getting our medicines in the hands of the people who need them most, faster and more efficiently...