Analyst, Deal Management Team

hace 2 semanas

San Francisco, Heredia, Costa Rica VMware A tiempo completo

The Elevator Pitch:
Why will you enjoy this new opportunity?


VMware is the leader in virtualization and cloud infrastructure solutions that enable our more than 350,000 enterprise and SMB customers to thrive in the Cloud Era.

A pioneer in the use of virtualization and automation technologies, VMware simplifies IT complexity across the entire data center to the virtual workplace, empowering customers with solutions in the software-defined data center to hybrid cloud computing and the mobile workspace.


Our team of 30,000+ people working in 50+ locations worldwide is committed to building a community where great people want to work long term by living our values of passion, innovation, execution, teamwork, active learning and giving back.

If you are ready to accelerate and innovate, join us as we challenge constraints and problem solve for tomorrow today.


VMware is seeking an Analyst on the Deal Management Team (DMT) to support our go to market efforts in the Americas sales region.

The DMT is a group of dynamic individuals established to support standard as well as highly negotiated, unique or strategic software contracts (Enterprise License Agreements) from inception of a sales opportunity to booking.

The team is skilled and knowledgeable in a variety of areas including deal modelling, revenue recognition and commercial contract structure.


Success in the Role:
What are the performance outcomes over the first 6-12 months you will work toward completing?
Analyze and interpret Enterprise License Agreements and navigate through our systems:

  • Within 90 days of employment, become competent with VMware's rules, guidelines, and standard operations.
  • You will work closely with your peers and the enablement team to ensure proper compliance with VMware's guidelines, legal playbook, and revenue recognition company guidelines for both quoting and contract process.
  • You will understand the use of contract templates and guidelines to prepare customer documents.
  • Obtain basic knowledge and seek to learn the products / services that VMware offers.

Assist in deal negotiations:

  • After the training and shadowing period with your peers, provide basic guidance and act as internal deal advocate by taking responsibility for leading deal from quote to closing.
  • Learn to navigate organizational structure and build relationships or trust with stakeholders.
  • Understand the basic commercial components of building a deal and how the financial elements intersect with the terms and conditions.
  • Follow internal business processes to solution and seek appropriate guidance / approvals to resolve situations that deviate from standard process or fallbacks.
  • Understand the use of contract templates and guidelines to prepare customer documents.

The Work:
What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?

  • Provide basic guidance and act as internal deal advocate by taking responsibility for leading deal from quote to closing.
  • Navigate organizational structure and build relationships of trust with stakeholders.
  • Follow established revenue recognition company guidelines for both the quoting and contract process.
  • Understand the basic commercial components of building a deal and how the financial elements intersect with the terms and conditions.
  • Demonstrate advanced knowledge of tools required, identify system issues, and raise awareness to solve them
  • Obtain basic knowledge and seek to learn the products/services that VMware offers.
  • Follow internal business processes to solution and seek appropriate guidance/approvals to resolve situations that deviate from standard process or fallbacks.
  • Seek understanding of who the customer is and their requirements.
  • Understand the use of contract templates and guidelines to prepare customer documents.

What is the leadership like for this role? What is the structure and culture of the team like?
You will be joining the Deal Management Team (DMT). The 100+ person DMT is comprised of Analysts, Sr. Analysts, Deal Managers, Segment Managers, Specialists teams, and Operations Specialists.

This position will report to a Segment Manager that is aligned with a particular sales segment in the Americas region.

The global team is spread throughout VMware offices including Palo Alto, CA, Austin, TX, Heredia, CR, Cork, IE, Bangalore, IN and Sidney, AU.

The team culture is one based on building trust and on-going development.

DMT is committed to the long-term success of the customer, company, and field by providing a best-in-class deal experience that is simple, innovative and drives value with integrity.

We are "One Team" that leverages Execution, Passion, Integrity, Customers, Community (EPIC2) to achieve the best possible outcome for VMware & our Customers

Where is this role located?

Flexible:
The location of this role is Costa Rica. Work will be flexible and alternate between the VMware off

  • Associate Deal Manager

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Workday A tiempo completo

    Your work days are brighter here.At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people...

  • Senior Associate Deal Operations Specialist

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Workday Costa Rica S.R.L. A tiempo completo

    About the Role Workday is looking for a Senior Associate Deal Operations Specialist to join the Deal Operations Team. The ideal candidate will act as a trusted advisor to support Sales Executives in deal strategy and non-standard deal closure challenges. This role requires analytical, detail-oriented, and process-minded individuals who thrive in a fast-paced...

  • Deal Desk Manager

    hace 2 semanas

    San Francisco, Heredia, Costa Rica ServiceNow A tiempo completo

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Sr Deal Desk Manager

    hace 2 semanas

    San Francisco, Heredia, Costa Rica ServiceNow A tiempo completo

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Deal Desk Strategy, Process,

    hace 2 semanas

    San Francisco, Heredia, Costa Rica ServiceNow A tiempo completo

    Company DescriptionAt ServiceNow, our technology enables global progress, powered by our dedicated team. We move quickly because time is of the essence, and we innovate uniquely for our clients and communities. By joining ServiceNow, you become part of a dynamic team of visionaries with relentless curiosity and a passion for creative problem-solving. We...

  • Deal Desk Strategy, Process,

    hace 4 semanas

    San Francisco, Heredia, Costa Rica ServiceNow A tiempo completo

    Company DescriptionAt ServiceNow, our technology enables global progress, powered by our dedicated team. We move quickly because time is of the essence, and we innovate uniquely for our clients and communities. By joining ServiceNow, you become part of a dynamic team of visionaries with relentless curiosity and a passion for creative problem-solving. We...

  • Sr Deal Desk Manager

    hace 4 semanas

    San Francisco, Heredia, Costa Rica ServiceNow A tiempo completo

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Sr Deal Desk Manager

    hace 2 semanas

    San Francisco, Heredia, Costa Rica ServiceNow A tiempo completo

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Sr Deal Desk Manager

    hace 2 semanas

    San Francisco, Heredia, Costa Rica ServiceNow, Inc. A tiempo completo

    At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that...

  • Sr Deal Desk Manager

    hace 4 semanas

    San Francisco, Heredia, Costa Rica ServiceNow, Inc. A tiempo completo

    At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that...

  • Senior Associate Deal Operations Specialist

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Workday A tiempo completo

    Your work days are brighter here.At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people...

  • Deal Desk Process Consultant

    hace 2 semanas

    San Francisco, Heredia, Costa Rica ServiceNow A tiempo completo

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Deal Desk Process Consultant

    hace 2 semanas

    San Francisco, Heredia, Costa Rica ServiceNow, Inc. A tiempo completo

    At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that...

  • Deal Desk Process Consultant

    hace 2 semanas

    San Francisco, Heredia, Costa Rica ServiceNow A tiempo completo

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Deal Desk Process Consultant

    hace 4 semanas

    San Francisco, Heredia, Costa Rica ServiceNow, Inc. A tiempo completo

    At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that...

  • Deal Desk Process Consultant

    hace 4 semanas

    San Francisco, Heredia, Costa Rica ServiceNow A tiempo completo

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Business Analyst I

    hace 2 semanas

    San Francisco, Heredia, Costa Rica SGF Global A tiempo completo

    Job Description:Position: Sales Management Support, Business Analyst (ELA IB Quoting Team)Business Analyst I - WW Sales Management Support (WWSMS)Main Responsibilities and DutiesThis position will have the main responsibility to provide accurate and on-time delivery of the assigned work with regards to ELA Install Base (IB), primarily supporting Deal...

  • Commercial Incubation Analyst

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Workday A tiempo completo

    Your work days are brighter here.At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people...

  • Deal Desk Manager

    hace 2 semanas

    San Francisco, Heredia, Costa Rica ServiceNow A tiempo completo

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Deal Desk Manager

    hace 2 semanas

    San Francisco, Heredia, Costa Rica ServiceNow A tiempo completo

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...