Customer Account and Data Analyst
hace 2 semanas
Job Description:
Job Description:
Data Steward Job Description
Primary Responsibilities include but are not limited to the following:
- Ownership of Customer Master Data for assigned 3M accounts.
- Provide data governance for updates and accomplish compliance rules.
- Work closely with other 3M teams to communicate attribute changes.
- Manage request cycle time within standard service level agreement.
- Understand the processes and standards in place to effectively and accurately manage data.
- Understand upstream and downstream implications of customer data changes.
- Use various websites, including but not limited to DNBi, Dun & Bradstreet internal search tool, Google, Google Maps, etc., to verify customer name and address information.
- Able to follow directions & Standard Operating Procedures.
- Understand and act on team priorities.
- Constantly communicate status in both verbal and written forms.
- Understand End to End process and provide recommendations for process improvement.
Basic Qualifications:
- Bachelor's degree or 2 years of experience in Master Data
- Business level fluency in English and Spanish
- Ability to articulate/demonstrate complex reasoning skills
- Detail oriented/accurate and thorough
- Ability to analyze and problem solve
- Proficient using and working in Microsoft Office (Mainly Excel)
- Attention to detail and ability to follow documented instructions is highly required
- Minimum 1 year of experience with Customer Data / Master Data
- SAP knowledge minimum 1 year
- Good communication skills
Preferred Qualifications:
- Portuguese language is a plus
- Salesforce and AS400 experience
- Customer service experience
3M offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.
Imagine your future in 3M
3M es un empleador que ofrece las mismas oportunidades.
3M no discriminará a ningún solicitante de empleo por razones de raza, color, edad, religión, sexo, orientación sexual, identidad o expresión de género, origen nacional, discapacidad o estado de veterano.
Our approach to flexibility is called Work Your Way, which puts employees first and drives well-being in ways that enable 3M's business and performance goals.
3M Global Terms of Use and Privacy Statement
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