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administrative support v
hace 2 semanas
Job Overview
TE Connectivity's Administrative Support Teams are responsible for office administration and daily clerical duties including basic schedule planning, travel arrangements, documentation, and file maintenance. Other responsibilities include scheduling conferences/meeting rooms and responding to general inquiries. They create and maintain office documentation and files and review drafts and finished internal/external communication documents.What your background should look like:
Responsable de recibir a los clientes, solicitantes de empleo y otros visitantes. La posición también será responsable de asistir en la recolección y la introducción de información según sea necesario y otros proyectos asignados según lo indicado por la Gerencia de Recursos Humanos.
Naturaleza y Propósito General del Rol
• Satisfacción del cliente interno como externo.
• 90% o más tiempo permanece sentado(a) y trabajando con su computador.
• Posición 100% presencial en sitio de trabajo.
Recepción y Atención al Cliente:
- Saludar a los visitantes y clientes de manera cordial, carismática y profesional.
- Gestionar llamadas telefónicas y transferirlas a las personas adecuadas.
- Responder a consultas generales y proporcionar información básica sobre la empresa y sus servicios.
Tareas Administrativas:
Gestionar el correo entrante y saliente, así como el correo electrónico.
- Realizar el mantenimiento de registros.
- Coordinar la programación de salas de reuniones y eventos.
- Realizar pedidos de suministros de oficina y gestionar el inventario.
- Recibir facturas de proveedores y redireccionarlas o preparar la PR correspondiente.
- Coordinación de mensajería
- Asistencia a Gerencias cuando se solicita.
- Realizar trámites de visas para colaboradores cuando así sea requerido.
Apoyo a Departamento de Recursos Humanos:
- Asistir en la recepción de candidatos a procesos de reclutamiento.
- Ayudar en la preparación de documentos relacionados con recursos humanos
Colaboración Interdepartamental:
- Trabajar en estrecha colaboración con otros departamentos para garantizar la eficiencia y la comunicación efectiva en toda la empresa.
Competencias Principales
• Habilidades de Comunicación: La capacidad de comunicarse de manera efectiva, tanto verbal como escrita, es esencial. Debe ser capaz de interactuar con clientes, visitantes y colegas de manera clara y cortés.
• Orientación al Cliente: Un asistente administrativo en la recepción a menudo es la primera impresión que las personas tienen de la empresa, por lo que debe ser amable, servicial y capaz de satisfacer las necesidades de los clientes y visitantes.
• Manejo del Tiempo: La capacidad de priorizar tareas y gestionar eficazmente el tiempo es esencial para evitar retrasos y garantizar un flujo constante de trabajo.
• Habilidades de Recepción de Llamadas: La capacidad de manejar llamadas telefónicas de manera profesional y amigable, así como dirigirlas correctamente, es esencial.
• Confidencialidad: Puede estar expuesto a información confidencial de la empresa o de los clientes, por lo que la discreción y la capacidad de mantener la confidencialidad son críticas.
• Adaptabilidad: Las situaciones en la recepción pueden cambiar rápidamente. La capacidad de adaptarse a cambios repentinos es una competencia valiosa.
• Trabajo en Equipo: A menudo, trabajará en estrecha colaboración con otros departamentos y colegas, por lo que la capacidad de colaborar y comunicarse efectivamente es esencial.
• Capacidad para Mantener la Calma bajo Presión: Puede enfrentar situaciones estresantes o personas difíciles, por lo que es importante mantener la calma y la cortesía en todo momento.
Competencies
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork-
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