Senior Project Manager

hace 2 semanas

San Francisco, Heredia, Costa Rica Hangar Worldwide A tiempo completo
post-bachelor's,,We are looking for a Senior Project Manager to report to a Program Manager.

Works closely with Directors and Subject Matter Experts, designers, developers, and QA to ensure flawless project execution, efficient resource allocation, project financial sanity, and client satisfaction.

He/She fosters and grows project management talent and helps to develop processes, documentation, standardization, and tools. He/She is interested, invested, and passionate about the industry, the clients we serve, and the work produced.

Job Location:
Costa Rica

You will:

  • Manages daytoday activities in the Delivery Department to ensure projects meet organizational goals and requirements.
  • Promotes the Agile values and principles.
  • Analyzes the state of the Agile teams within the responsible projects to determine needs and opportunities for improvement of Agile practice.
  • Support establishing effective Agile governance approaches such as ticket descriptions, metrics, dashboards, and reporting.
  • Manages projects and resources in charge.
  • Supports leadership for PMs to manage all phases of the program to success, including initiation, planning, definition, design, development, testing, and deployment cycles.
  • Drives weekly releases for vertical and/or horizontal; review and prioritization of work and resource planning.
  • Coordinates with Development and QA teams and communicates with all impacted stakeholders.
  • Collaborates with IT technical teams to ensure successful delivery of projects.
  • Ensures all projects stay in scope and on schedule.
  • Partners with our AP team to drive cohesion around the customer experience and partner retention.
  • Supports Agency Partnership Director and New Business Development team to engage and win prospective clients.
  • Supports discipline leadership and guidance to the Delivery Department team, setting standards and working to ensure the overall success of this group within the organization.
  • Adheres to and advises on the companywide operating metric targets with the Group Delivery Director.
  • Responsible for ensuring its teams are developing and executing against detailed project plans, including overall budget allocations, schedule rollups of all projects, critical path, and risk assessment.
  • Works with team leads and Program Manager to develop process and documentation standards for the team to follow with the end goal of top efficiency and quality.
  • Works with Group Delivery Director to align appropriate team members against suitable assignments, considering business needs and individual Career Paths.
  • Motivates people, works and leads in a team environment.
  • Ensures effective communication and promotes a sense of participation and involvement.

You have:

  • Advanced English knowledge (B2+ reading, writing, some conversational)
-
Technical background:

  • A track record for successfully managing a discipline or large programs.
  • Expert experience in project finance, pipeline planning, forecasting, road mapping, and leadership
  • Resource management within the Solution Delivery team including balancing priorities, timelines, mix, and casting while understanding and supporting the objectives and motivations of every discipline.
  • Proven ability to successfully manage multiple stakeholders.
  • Proven ability to work on largescale digital projects.
  • Proven ability to develop and implement processes to ensure highquality deliverables for the client.
  • Proven acumen negotiation skills and proven ability to interact with Seniorlevel employees.
  • Presents him/herself in a polished, professional way—a very high degree of personal professionalism.
  • Bachelor's degree in management, business, or related field; many obtain master's degree or post bachelor's certificate and professional credentials or equivalent strong experience as Project Manager in exact areas of expertise required for CM (Digital Agencies projects, Web development project, SCRUM/Agile Software projects).
  • Proven experience in a Scrum Master role. PMP designation, SCRUM Master certification, Six Sigma. Project Management Methodologies, PMI Process Groups, AGILE Development, or Risk Management.
  • Mastery of office productivity tools such as Excel, Word, MS Project, Visio, and PowerPoint.
  • Knowledge of collaboration and issue tracking tools such as Box, Jira, Confluence.
  • The Talent Team at Critical Mass is focused on ensuring we provide the best training, mentorship, and employee experience possible CM new hires & employees are the future of our organization, and we want to set you up for longterm success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

The ask stems from our want to:
_
- _Strengthen opportunity for continuous learning_
- _Improve collaboration and team relationships._
- _Increase employee engagement_

  • We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know

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