Project Manager

hace 2 semanas

San Francisco, Heredia, Costa Rica Critical Mass A tiempo completo
The Project Manager reports to a Program Manager.

Works closely with Directors and Subject Matter Experts, designers, developers and quality to ensure flawless project execution, efficient resource allocation, project financial sanity and client satisfaction.

He/She supports grows project delivery discipline and helps to develop processes, documentation, standardization and tools. He/She is a key player on building high-energy, multi-disciplinary teams. He/She is interested, invested and passionate about the industry, the clients we serve, and the work produced.

Job location:
Costa Rica

You will:

  • Responsible for immediate supervision project delivery including scope, resource, risk, financial and time management.
  • Responsible for monitoring the daily activities of the projects assigned.
  • Work on issues of limited to moderate scope.
  • Follow established practices and procedures in analyzing situations or data from which answers can be readily obtained.
  • Require moderate knowledge of own area of functional responsibility.
  • Follow practices which ensure there are no delays in schedules, deadlines, outcomes.
  • Understand and applies the Agile values and principles.
  • Raise flags to its Program Manager on needs and opportunities for improvement of Agile practice.
  • Follow CM Agile governance approaches such as ticket descriptions, metrics, dashboards and reporting.
  • Manage projects and resources in charge.
  • Understand project delivery phases and manage them with mínimal supervision ( initiation, planning, definition, design, implementation/development, testing and deployment cycles).
  • Drive weekly releases for vertical and/or horizontal; review and prioritization of work and resource planning.
  • Coordinate with Development and QA teams and communicates with all impacted Stakeholders.
  • Collaborate with IT technical teams to ensure successful delivery of projects.
  • Ensure all projects stay in scope and on schedule and inform the Program Manager if anything risk is identified (even with low probability or impact).
  • Partner with our AP team to drive cohesion around the customer experience and partner retention.
  • Support Agency Partnership Director and New Business Development team to engage and prospect clients.
  • Follow CM standards and supports the overall success of this group within the organization.
  • Identifies areas for improvement in process and present them to Program Manager.
  • Adhere to and advises on the company wide operating metric targets with the Program Manager.
  • Responsible for ensuring teams are developing and executing against detailed project plans, including overall budget allocations, schedule rollups of all projects, critical path and risk assessment.
  • Follow process and documentation standards with the end goal of topefficiency and quality.
  • Work with Program Manager to align appropriate team members against suitable assignments, considering business needs and individual skills.
  • Evaluate and promote teamwork, initiative, work ethic, values adherence and reports findings to discipline leads.
  • Ensure effective communication and promotes a sense of participation and involvement.
  • Clarify and sets deliveries and milestones with internal and external clients. Ensures his/her deliveries to internal and external clients are meeting their expectations in content, time, cost and quality.

You have:

  • Technical systems understanding
  • English Proficiency (B2+ reading, writing, and conversation).
  • 3+ years of experience managing a variety of digital project types; site builds, ecommerce, marketing campaigns, microsites, maintenance.
  • 3+ experience in project finance, pipeline planning, forecasting, road mapping and leadership.
  • 3+ experience in resource management for projects including balancing priorities, timelines.
  • Proven ability to successfully manage multiple stakeholders.
  • Proven ability to successfully manage client relations.
  • Proven ability to work on small and medium scale digital projects.
  • Proven ability to follow processes to ensure highquality deliverables for the client.
  • Proven acumen negotiation skills and proven ability to interact with Seniorlevel employees
  • Bachelor's degree in management, business, or related field; many obtain master's degree or postbachelor's certificate and professional credentials or equivalent strong experience as Project Manager in exact areas of expertise required for CM (Digital Agencies projects, Web development project, SCRUM/Agile Software projects).
  • Mastery of office productivity tools such as Excel, Word, MS Project, Visio, and PowerPoint.
  • Knowledge of collaboration and issue tracking tools such as Box, Jira, Confluence.
- knowledge of automotive (Model Year Updates) is a plus

  • The Talent Team at Critical Mass is focused on ensuring we provide the best training, mentorship, and employee experience possible CM new hires & employees are the future of our organization, and we want to set you up

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