Senior Application Support Specialist
hace 2 semanas
RESPONSIBILITIES:
- Demonstrate ownership of assigned tickets (tasks) to final restoration and collaborate with other support teams within the organization and external suppliers
- Provide proactive investigation and maintenance of the systems
- Availability Management
- Participate on the projects relevant to services supported by the team (testing and deployments of the new releases and required changes)
REQUIREMENTS:
- Fluent English (written and spoken)
- Good knowledge of SQL
- Knowledge of Operating systems (Linux, Windows)
- Basic knowledge of Unix shell (bash) scripting
OTHER SKILLS:
- Strong customer focus
- Experience with Warehouse management systems advantage
- Basic DB knowledge (Oracle is preferred)
- Java environment knowledge (no programming required)
- Experience with support of IT systems in Corporate environment
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