Customer Success Account Management

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

Smartsheet is looking for a proven leader to help build, operate, and scale our Customer Success team. As Manager of Customer Success , you will build and manage a team of Customer Success professionals and partner with other Managers and Sr Manager of Customer Success in Costa Rica and the Director of Customer Success in the US to execute on the overall...

Smartsheet is looking for a proven leader to help build, operate, and scale our Emerging Customer Success team.As Manager of Customer Success, you will build and manage a team of Customer Success professionals and partner with the Manager of Customer Success in Costa Rica and Director of Customer Success in the US to execute on the overall team vision. You...

Smartsheet is looking for a proven leader to help build, operate, and scale our Emerging Customer Success team.As Manager of Customer Success, you will build and manage a team of Customer Success professionals and partner with the Manager of Customer Success in Costa Rica and Director of Customer Success in the US to execute on the overall team vision. You...

4+ years professional experience in Corporate Retail, Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management, Management Consulting, Sales, Marketing, and/or E-Commerce. Bachelor's degree or equivalent. Experience building customer relationships, identifying business opportunities for clients and increasing...

We are seeking a highly organized and detail-oriented customer success expert to join our team. You will build and maintain strong relationships with our business partners, proactively identify and address any issues, and work closely with cross-functional teams to ensure their success.Key Responsibilities: Act as the primary point of contact for assigned...

The Strategic Account Services (SAS) organization is seeking a Manager, Customer Success to lead a team of Strategic Account Managers responsible for the growth and development of some of the most influential Sellers in the Amazon Store.In this role, you'll be responsible for all business and operational objectives of your Strategic Account Management team....

The Cisco Contact Center Business Unit is a global leader in contact center solutions. Our software portfolio enables businesses to provide world class customer care to their customer base.The contact center industry is currently going to through several major transformations: rapid transition from premises solutions to clouddelivered solutions, and...

Company DescriptionWith more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce...

Customer Success Manager (Remote in Costa Rica)We are looking for an experienced Customer Success Manager (CSM) for a large, global US based B2B Software company. This role will focus on ensuring customers' success by enhancing the customer lifecycle journey, driving adoption of the company's technology, managing support escalations and renewals. The Primary...

Syniverse is the world's most connected company. Whether we're developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward. Which is why we work with some of the world's most recognized brands. Eight of the...

3+ years professional experience with a focus in relationship management and negotiation skills Experience using analytical, sales, and productivity tools including Oracle Business Intelligence, Salesforce, Microsoft Office Suites, Microsoft OneNote, and Microsoft SharePoint. Strong organizational skills including prioritizing, scheduling, time management,...

As Customer Success Renewal Manager, you will support the Customer Success Organization in driving a portfolio of customer renewals. The ideal Renewal Manager is an experienced professional with a full understanding of the SaaS contracting space. You will resolve a range of issues in creative ways while mitigating risk and providing a world-class renewal...

About Command|LinkCommand|Link is a global SaaS Platform providing network, voice services, and IT security solutions, helping corporations consolidate their core infrastructure into a single vendor and layering on a proprietary single pane of glass platform. Command|Link has revolutionized the IT industry by tackling the problems our competitors create. In...

ClickUp is the world's only all-in-one productivity platform that flexes to the way people want to work. It replaces all individual workplace productivity tools with a single, unified platform including project management, document collaboration, spreadsheets, chat, goals, and more. On a mission to make the world more productive, ClickUp is headquartered in...

Now, let's delve into the specifics of this critical role. As a Customer Success Engineer, you are responsible for your Customer Success and Adoption within a portion of the BU contributing to 50% of the ARR. The primary responsibility is to help customers through increased product adoption, identifying expansion opportunities, and cultivating customer...

Job Purpose:The Customer Success Supervisor role is crucial to oversee and manage our Customer Success operations within Customer Management Services. This position aims to understand, lead, and supervise execution plans aligned with our vendors' Customer Success practices. In this distinctive role, the individual will also coach staff, meet specific KPIs,...

Are you a dynamic leader who excels in a startup environment, ready to steer a nimble and innovative team to success? If your answer is a resounding yes, ShareFile wants to engage in a conversation with you We are returning to our roots as a standalone business unit, with a sharp focus on our SaaS business, where we see immense growth potential. This...

Experience: 4+ years professional experience in Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management ,Management Consulting and/or relevant experience in negotiating, nurturing, and growing customer relationships. Education: Bachelor's degree or equivalent. Goal Attainment: Demonstrated success identifying...