Spare Parts Rep

hace 2 semanas


San José, San José, Costa Rica Epson America, Inc A tiempo completo

Long Description:

Principal Accountabilities

  • In addition to the following Epson's policies and procedures, principle accountabilities include, but are not limited to: _
  • To coordinate with warehouse for urgent delivery to customers with LFP orders.
  • To elaborate billings requested by credit.
  • To provide information to customers of number of parts, substitutions and models.
  • To give daily tracking orders through SAP to release orders manually held.
  • Follow up Backorders to inform the CSA and / or Wholesaler of the date of delivery of the order.
  • For the sale of heads LFP, requests the coordinator validate the image of the serial number for approval, in case of rejected inform to the customer.
  • Sales of extended warranties: confirms in SAP that the equipment is under warranty, requests credit VoBo, request payment cash when client have no credit.
  • Prepares monthend reports of the sale of spare parts

Minimum Experience Requirements:

  • B
  • Requires some specialist or admin experience (2 5 years)
    Education:


C
  • Completion of program at a community college, technical or commercial school or equivalent experience (minimum of a 2-year program).

  • Intermediate-Advanced English proficiency required.

Job Segment:
Warehouse, Technical Support, ERP, SAP, Manufacturing, Technology, Sales
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