T&e/b2b Lead Associate

hace 3 semanas

San José, San José, Costa Rica Zoetis A tiempo completo
locations- San Jose- time type- Full time- posted on- Posted Today- job requisition id- JR POSITION PURPOSE

  • Overview
  • This position will be based in San José, Costa Rica working for Corporate Cards and B2B team within Zoetis Finance Shared Service.
  • The Travel and Expense Lead (T&ETL) is responsible for administering the corporate credit card programs, to include but is not limited to card & system maintenance, data analysis, audits, report creation & distribution.
  • Monitor and maintain the card program and contributes to the development, implementation, and maintenance of the corporate card policies, procedures, and program metrics. Perform audits of corporate card transactions and expense reports to ensure proper card usage.
  • MAIN RESPONSIBILITIES
  • Audit and Control: Ensure routine and random account audits to detect potential fraud, liability, circumvention, and inappropriate business/procurement activities; Ensure compliance with company policies, procedures, and report exceptions to employees and, as necessary, to their managers and/or Internal Audit.
  • Spending Limits: Monitor individual and single transaction credit limits and adjusts as necessary with the goal of minimizing the organization's overall credit and risk exposure.
  • Span of

Allowable Purchases:

Evaluate, on an ongoing basis, the types of transactions that are occurring for trends and potential fraud and misuse as well as compliance to Procurement's preferred purchase transaction protocol.

Where misuse is detected, collect all pertinent information for further management action.

  • Use of

Card Data:

Serves as an analyst and liaison for other members of the Strategic Sourcing and Procurement Department, especially as it relates to opportunities to improve the overall cost and efficiency of purchased products and services.


  • Training and Communication: Provides initial and refresher cardholder training for new card users on systems such as the expense reporting platform (Concur) and card provider system (Access Online). Prepare and publish user tips, aids, and other methods of communicating expectations and requirements to the cardholders' benefit in alignment with upper management. Guide users on the travel and expense management program and troubleshoot issues on those programs as necessary.
  • Overall program management: Develop collaborative relationships with business groups and locations to ensure an open and productive line of communication to project an image of service and confidence in the direction of Strategic Sourcing as well as the Company. The incumbent must exhibit detailed and realtime followup with requests from cardholders, managers of cardholders, GPO, and card provider(s) to resolve cardrelated issues.
  • Ensure timely responses to incoming inquiries including issue resolution.
  • Ensure compliance with any regulatory requirements for local and international markets.
  • EXPERIENCE, SKILLS, KNOWLEDGE
  • Education/Experience
  • Bachelor's degree in fields related to Finance or Processes, like Business Administration, Accounting, Industrial Engineering, or equivalent experience required.
  • Minimum 2 years of experience working within SSC/BPO in T&E roles is required.
  • Skills/Abilities
  • Fluent in English is mandatory, Portuguese desirable.
  • Intermediate to advanced knowledge of Microsoft Office suite (to include Excel, Word, and PowerPoint) strongly preferred.
  • Concur and American Express (AMEX) experience is essential.
  • Previous Procure to Pay experience desirable.
  • Excellent customer service and interpersonal skills including high integrity, respect for all individuals (customers, vendors, and employees), solid communication skills, strong critical and analytical thinking skills.
  • Has experience leading and training their more junior employees within their department or under their direct report.
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • Seizes Accountability: Will stand up and be counted; doesn't shirk personal responsibility; can be counted on when times are tough; willing to be the only champion for an idea or position; is comfortable working alone on a tough assignment. Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers.
  • We Offer:
  • Competitive salary and benefits package (private healthcare and insurance, Meal allowance, Parking, corporate events for employees)
  • Asociación Solidarista
  • Professional and supportive working environment
  • Cofunding of professional qualifications and program Tuition reimbursement
  • Possibility to work remotely from home on selected days.
  • Modern office space with Doctor's office
  • Exposure to a dynamically growing leader of the global animal healthcare segment
Full time

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